All articles

← Knowledge Base

  1. Access pictures from your windows 7 PC using UPnP/DLNA, possible configuration issue to check.

  2. Activate and configure UPnP/DLNA on Windows 7 and Windows 8 computer

  3. Are we able to connect this up to a larger screen?

  4. Can I access my pictures stored inside Snapfish?

  5. Can I access pictures stored inside iCloud (from Apple)?

  6. Can I link more than one external account (Facebook, Google +, FlickR...) to my Pix-Star?

  7. Can I use my iPhone or Android phone to connect Pix-Star to the Internet?

  8. Can it play VIDEO?

  9. Can it receive photo-mails when turned off or in sleep mode?

  10. Can you suggest a reference of a bluetooth USB dongle that works well with Pix-Star?

  11. Can't find the stand to mount at the back fo the frame!

  12. Cannot launch slide show from my synology NAS. How to solve?

  13. CHECK LIST if your frame is not receiving pictures by email or shows as ‘OFFLINE’ on the pix-star.com web site

  14. Configuration to be adjusted when using UPnP/DLNA with Actiontec MI424 WR

  15. Connect Ethernet cable (RJ-45) to my Pix-Star: which USB-to-ETHERNET dongle to use?

  16. Connecting to BELKIN N600 DB do NOT use the ‘GUEST’ access!!

  17. Connecting to CISCO LINKSYS E Series E1000 E1200 E1500 E2500 E3200 E4200 do NOT use the ‘GUEST’ access

  18. Create groups of contacts to send pictures from the frame to your friends.

  19. Detailed dimension and size, including display area, of the Pix-Star 10.4 inch and 15 inch models sold after 2016

  20. Facebook, how to see albums shared by my friends, NEW change from FACEBOOK (UPDATE December 2015)!!!

  21. FACEBOOK, special requirement from Facebook to have update working on the long term.

  22. Gmail, I send pictures by email they don't arrive on my pix-star email address. Why?

  23. GOOGLE DRIVE: when delete pictures they still appear inside Pix-Star.com web album.

  24. Helpful program to manage pictures locally between the Pix-Star and your computer (via SAMBA).

  25. How can I change the email address of my Pix-Star?

  26. How can I clean the screen of my Pix-Star?

  27. How can I find and download the Pix-Star app for Android or iPhone/iPad?

  28. How can i get a new power adapter? metal stand? remote control? for my Pix-Star.

  29. How can I get my Facebook, Picasa and FlickR pictures to show up on my Pix-Star?

  30. How can i get my pictures to the new group folders without starting from scratch?

  31. How can I manage several Pix-Star frames from one single account?

  32. How can I rotate pictures from the frame user interface?

  33. How can I upload pictures from iPhoto/Photo to the frame?

  34. How do I know a new software version is available?

  35. How do I print pictures from my Pix-Star account?

  36. How does the Pix-Star frame mount to a wall?

  37. How the "Repeat recent pix." and the "Only latest pictures" mode work exactly?

  38. How to access pictures stored inside my Pix-Star over local network (SAMBA) with Windows 8.x?

  39. How to activate the random mode in the slide show?

  40. How to ADD/REMOVE the weather on my Pix-Star?

  41. How to avoid Pix-Star UPnP DLNA connection problems when using NetGear ReadyNAS 1000S – 1100 series

  42. How to backup pictures from my pix-star.com account to my computer?

  43. How to browse pictures on your USB Memory Stick and SD Card with Pix-Star?

  44. How to change DATE & TIME in the Pix-Star?

  45. How to change SAMBA password (Connection from PC password)?

  46. How to configure TVersity UPnP/DLNA server to work with my Pix-Star?

  47. How to copy pictures to Pix-Star using a USB stick or SD card?

  48. How to delete the default pictures (stock photo) that come with my Pix-Star?

  49. How to make sure my Photo RSS feed works inside the frame?

  50. How to manage my contact list and send photo-mails from the frame?

  51. How to manage the photos stored inside my Pix-Star Photoframe wirelessly from my computer (using SAMBA)?

  52. How to play web radios from my Pix-Star?

  53. How to remove the date and time display on the slide show?

  54. How to solve problem when upgrading to Twonky version 7.3?

  55. How to switch between Celsius (C) and Fahrenheit (F) for the weather?

  56. How to upload a complete folder of pictures to the web site?

  57. I am not receiving photos sent by e-mail to my Pix-Star account / email address!

  58. I get error message “ERROR, RETURN AND HTML PAGE” after connecting Wi-Fi, what does this mean?

  59. I have problem connecting picasa / google plus, the "wheel" keeps turning, never ends.

  60. I lost my remote control - power adapter - metal stand where can I get a new one?

  61. iPhone app Pix-Star Snap, how to solve this error: "album error: user denied access"?

  62. iPhone cannot send pictures by Bluetooth

  63. Is it possible to access photos from Amazon Cloud Drive?

  64. Is it possible to use my Pix-Star even if I have no Wireless (Wi-Fi) connection at home?

  65. Is there a mode showing several pictures at a time on the screen (collage)?

  66. Is there a way to see how much of the frame’s memory has been used?

  67. List of important slide show options and time per slide (interval) values

  68. My frame can't access internet, Action Tec router, how to?

  69. My remote control stopped working, what to do?

  70. Netgear WNR3500 - Configuration adjustment to have stable connection to our platform.

  71. Once I exit a slideshow, is there a way to launch directly the same slideshow?

  72. Pictures display too small on the screen, why?

  73. Problem authenticating with Shutterfly, how to solve?

  74. Problem connecting Pix-Star to an iPhone personnal hotspot / tethering, connection fail, how to solve?

  75. Problem connecting Wi-Fi to a ReadyNet WRT300N-D6 router, how to solve?

  76. Problem to connect to Wi-Fi with router Netgear N900 or RangeMax Duo WNDR3300 WIFI router

  77. Qwest / Netopia 3347 router (Motorola) special configuration to work with Pix-Star

  78. Solution to connect to a public network or public hotspot when a user name and password (Web Authentication) is required.

  79. Some of my friends' album don't show up when i try to link facebook albums, how to solve this?

  80. Some pictures show just as a black screen, how to solve?

  81. There is a "E7" in red color on the screen!!

  82. TIPS to configure the Wi-Fi connection of your Pix-Star

  83. Use a USB keyboard with you pix-star to enter for example the Wi-Fi password.

  84. Using the Pix-Star Snap app for iPhone / iPad I can't see all my pictures why?

  85. Want even better audio and sound on your Pix-Star? Try connecting a USB speaker.

  86. What are the benefits of using the iPhone/iPad app (Pix-Star Snap)?

  87. What is the length of the power cord of the Pix-Star?

  88. What is the maximum number of pictures the uploader can accept when uploading to a web album?

  89. What is this “Inbox Folder Mode” to automatically save photo-mails in folders based on sender’s email address?

  90. What should I do to start using my Pix-Star?

  91. When copying pictures to the frame are these pictures uploaded to the web site?

  92. When playing pictures from my Synology NAS they look too small and have black bars all around my pictures on the screen - how to solve this? (UPnP DLNA)

  93. When sending pictures by email to my Pix-Star which size is the most optimized?

  94. When Streaming using UPnP/DLNA from Twonky the frame disconnects sometimes, how to solve?

  95. Where can I download an electronic version of the User Manual?

  96. Where is the FILE MANAGER?

  97. Where is the SPACE on the keyboard, i need it for my Wi-Fi password!

  98. Which type of screw to use with the VESA mount at the back of the Pix-Star?

  99. Which UPnP/DLNA server is the best to use with my Pix-Star?

  100. Why my Pix-Star photoframe slide show does not show all the pictures, especially Web albums and weather?

  101. Why pictures are CROPPED (Collage 5 pix mode) and sometimes heads are "cut off"?

  102. Why when emailing pictures from my Picasa account, the photos look small on the Pix-Star screen?

  103. Wi-Fi connection between Pix-Star and D Link DIR 615 H/W rev. C, router SOFTWARE UPDATE needed

  104. Wrong language in iPhone/iPad app (French instead of English), how to solve?

  105. YES, it is possible to access GOOGLE PHOTOS service from Pix-Star!

  106. Your Pix-Star photoframe is now completely configurable remotely from the web.

Feedback and Knowledge Base

(thinking…)