Your Pix-Star photoframe is now completely configurable remotely from the web.

Since the first product was launched a few years ago, Pix-Star has been using a very unique approach to simplify the use of a wireless product by computer savvy people by combining the product with a dedicated web site account so that the frame can be easily controlled over the internet.

This approach allows for example other members of the family to assist each others to manage the content of the frame or its configuration.

Till recently only a limited number of parameters could be controlled over the Internet. We have now extended this list to the full configuration of the frame.

Starting now you can very easily from your account at, not only read the current configuration of your photo-frame which is thousands miles away from you, but also, in just a few clicks, change any parameter.

This includes currently:

  • Change the language of the user interface of the product;
  • Activate or deactivate energy saving mode and configure the time the display switches on and off;
  • Configure the way incoming photos by email are accepted (manually, semi automatically or full automatic mode);
  • Adjust the time per slide for the slide show;
  • Configure the mode for the slide show: Normal mode or random mode.
  • Adjust the brightness of the screen;

The web site also displays a few other information that are quite useful:

  • Percentage of the internal memory being used;
  • Software version of the product.

This menu is accessible from inside your account, once logged in see on the left side menu bar, at the bottom, the link “frame config.”.

This should simplify even more the use of your Pix-Star or the one of your parents and grandparents!

General FAQ

  1. Where can I download an electronic version of the User Manual?
  2. Can I link more than one external account (Facebook, Google Photos, FlickR...) to my Pix-Star?
  3. Once I exit a slideshow, is there a way to launch directly the same slideshow?
  4. Can it play VIDEO?
  5. Are we able to connect this up to a larger screen?
  6. How does the Pix-Star frame mount to a wall?
  7. How do I print pictures from my Pix-Star account?
  8. How to change DATE & TIME in the Pix-Star?
  9. How can I clean the screen of my Pix-Star?
  10. Is it possible to use my Pix-Star even if I have no Wireless (Wi-Fi) connection at home?
  11. Your Pix-Star photoframe is now completely configurable remotely from the web.
  12. How to manage the photos stored inside my Pix-Star Photoframe wirelessly from my computer (using SAMBA)?
  13. How to copy pictures to Pix-Star using a USB stick or SD card?
  14. How to browse pictures on your USB Memory Stick and SD Card with Pix-Star?
  15. My remote control stopped working, what to do?
  16. How can I rotate pictures from the frame user interface?
  17. Which type of screw to use with the VESA mount at the back of the Pix-Star?
  18. How to backup pictures from my account to my computer?
  19. How to access pictures stored inside my Pix-Star over local network (SAMBA) with Windows 8.x?
  20. How can i get a new power adapter? metal stand? remote control? for my Pix-Star.
  21. Is there a way to see how much of the frame’s memory has been used?
  22. I lost my remote control - power adapter - metal stand where can I get a new one?
  23. Where is the FILE MANAGER / MEDIA LIBRARY?
  24. How do I know a new software version is available?
  25. How can I upload pictures from iPhoto/Photo to the frame?
  26. How to switch between Celsius (C) and Fahrenheit (F) for the weather?
  27. How to change SAMBA password (Connection from PC password)?
  28. Create groups of contacts to send pictures from the frame to your friends.
  29. What is the maximum number of pictures the uploader can accept when uploading to a web album?
  30. Some pictures show just as a black screen, how to solve?
  31. When copying pictures to the frame are these pictures uploaded to the web site?
  32. List of important slide show options and time per slide (interval) values
  33. Detailed dimension and size, including display area, of the Pix-Star 10.4 inch and 15 inch models sold after 2016
  34. Forgot my password, cannot log in, access denied, how can I reset my password?
  35. I bought a new pix-star frame to replace my old one how do I transfer account to this new unit?
  36. My Frame shows OFFLINE in the web site, how do I get it back online?
  37. Is there a way to rearrange / sort the photos once they have been uploaded?

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