If you have problem log in into your account at pix-star.com, receive a message " access denied " it's most probably that you are using a wrong password.
So if you think the password is wrong or if you can't remember it, just go
to pix-star.com click on log in on the upper part and inside click on
I forgot my password.
Then you can receive a link to reset it.
REMARK: check your SPAM box in your email see if our email is not there.