General FAQ
-
Where can I download an electronic version of the User Manual?
-
Can I link more than one external account (Facebook, Google Photos, FlickR...) to my Pix-Star?
-
Once I exit a slideshow, is there a way to launch directly the same slideshow?
-
Can it play VIDEO?
-
Are we able to connect this up to a larger screen?
-
How does the Pix-Star frame mount to a wall?
-
How do I print pictures from my Pix-Star account?
-
How to change DATE & TIME in the Pix-Star?
-
How can I clean the screen of my Pix-Star?
-
Is it possible to use my Pix-Star even if I have no Wireless (Wi-Fi) connection at home?
-
Your Pix-Star photoframe is now completely configurable remotely from the web.
-
How to manage the photos stored inside my Pix-Star Photoframe wirelessly from my computer (using SAMBA)?
-
How to copy pictures to Pix-Star using a USB stick or SD card?
-
How to browse pictures on your USB Memory Stick and SD Card with Pix-Star?
-
My remote control stopped working, what to do?
-
How can I rotate pictures from the frame user interface?
-
Which type of screw to use with the VESA mount at the back of the Pix-Star?
-
How to backup pictures from my pix-star.com account to my computer?
-
How to access pictures stored inside my Pix-Star over local network (SAMBA) with Windows 8.x?
-
How can i get a new power adapter? metal stand? remote control? for my Pix-Star.
-
Is there a way to see how much of the frame’s memory has been used?
-
I lost my remote control - power adapter - metal stand where can I get a new one?
-
Where is the FILE MANAGER / MEDIA LIBRARY?
-
How do I know a new software version is available?
-
How can I upload pictures from iPhoto/Photo to the frame?
-
How to switch between Celsius (C) and Fahrenheit (F) for the weather?
-
How to change SAMBA password (Connection from PC password)?
-
Create groups of contacts to send pictures from the frame to your friends.
-
What is the maximum number of pictures the uploader can accept when uploading to a web album?
-
Some pictures show just as a black screen, how to solve?
-
When copying pictures to the frame are these pictures uploaded to the web site?
-
List of important slide show options and time per slide (interval) values
-
Detailed dimension and size, including display area, of the Pix-Star 10 inch and 15 inch models sold after January 2020
-
Forgot my password, cannot log in, access denied, how can I reset my password?
-
I bought a new pix-star frame to replace my old one how do I transfer account to this new unit?
-
My Frame shows OFFLINE in the web site, how do I get it back online?
-
Is there a way to rearrange / sort the photos once they have been uploaded?
-
How do we adjust the sound level on our frame for audio or video?