General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

Any suggestion to improve your Pix-Star?

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  1. Allow you to rename the photos and or add captions

    Would be nice to have a very brief description/caption displayed with the photo

    271 votes
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      under review  ·  40 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow photos to be displayed in order by upload date.

      I would like the option to view my photos in chronological order. I would like to be able to chose a sort order for my Frame photos that includes by upload date.

      262 votes
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        completed  ·  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • play video, preferably from folder of mixed photos and video

        I store folders of mixed photo and short video clips (like from a vacation). It would be nice if when I select that folder to play a slideshow, the frame play BOTH the photos and video clips that are in the same folder. I don't think video is currently supported, but wouldn't that be cool to see a mixed photo and video slideshow?

        209 votes
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          completed  ·  16 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Synchronise picture frame clock with web time server

          Hi, I've noticed that the clock in the picture frame slowly drifts over time, this results in the time that my frame switches on and off gradually shifting. As the frame already has access to the internet, could you please consider adding a feature where the frame re-synchronises the clock (perhaps via an NTP server) possibly once a day? This would prevent any drift and keep the clock super accurate. You could even get the clock to auto adjust for daylight savings time.

          121 votes
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            29 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to add/edit picture subtitle through the web interface

            Currently, one can choose to add a subtitle to a picture by entering it as the email title. However, it is impossible to edit that subtitle (or add one) through the web interface. This is a weird design choice and one of the most important missing features in my opinion.

            119 votes
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              11 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • I like the random mode, but I'd like to have new pictures displayed more frequently.

              Random mode keeps the frame from being predictable, and I like that. But if you have a lot of pictures and you send a few new ones, it may be a long time before the new ones display. An option to show newer pictures more frequently would be fun.

              108 votes
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                9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hello,

                New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now a new mode where latest pictures are repeated more often in the slide show.

                The Pix-Star Customer Support Team.

              • Show photo creation time based on EXIF ( YYYY/MM ) and show the folder name

                We have start to use Your photo frame product with a very large satisfaction.

                But all the peoples whos see the photos ask the same questions all the time :

                - when this picture has taken ?
                - where You take this picture ?

                I suggest, if it’s possible, please extend the feature set in Your firmware with the following :

                - show photo creation time ( the year or year/month sufficient ) based on EXIF information

                - show the folder name of the actual pictures ( we are separating the photos in different folders, like „Barcelona trip” or „Birthday…

                72 votes
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                  completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Why is there no ability to rotate the pictures on the web interface?

                  Rotating pictures on the web interface is necessary for those looking after a frame. Otherwise the elderly person needs to sit with the crappy remote and hit 6 or 7 buttons QUICKLY everytime a infrequent picture comes up.....not everyone sits there with the remote in their hand waiting to rotate. Please fix this.

                  61 votes
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                    11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Weather should update hourly

                    Weather should update hourly. Only updates once a day early morning which is very misleading in the afternoon.

                    52 votes
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                      10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to select multiple albums to display

                      Dear Support,
                      I suggest to improve Your service with ability to select multiple albums to display. Because AFAIK I can select one or all albums located on web or local.
                      Would be very nice to select multiple albums.
                      Thanks in advance,
                      T

                      49 votes
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                        15 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Create iPhone and iPad app

                        Create an app the will allow the user to manage their pix star account. Currently I am unable to move pictures while on the web site account using my iPad

                        45 votes
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                          completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow color temperature adjustment

                          All 3 frames I've set up display pics much cooler (bluer) than they appear on any other device or in print (and much cooler than intended). Skin tones look zombie-ish. A firmware update allowing adjustment to a warmer color temperature globally would make this a perfect frame. As is, it makes all your good photographic work for naught...

                          45 votes
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                            9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello,

                            This was a technical limitation on older hardware.

                            Since November 1st, 2015, all new Pix-Star sold on the market have now the possibility to adjust Saturation and HUE in addition to Brightness.

                            The Pix-Star Team.

                          • Change album automaticaly every day

                            The ability to have a new album played every day from the differents web album.

                            37 votes
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                              under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add image name and properties to display

                              Add an option to display image name, folder (=web album) name, tags from image properties to the display

                              35 votes
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                                completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 28 votes
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                                  7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  You can now email short video clips to the frame, you an also upload short videos with the iPad/iPhone app (sound with the Android app also) and play them with sound in the frame.

                                • show date metadata - similar to display details - show folder name, picture name, email details

                                  It would be really nice to be able to show the date the picture was taken (pulled from file properties) on the actual image showing on the frame. There is already the option to show Folder Name - Picture Name - Email Details.

                                  27 votes
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                                    completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Onedrive not really working

                                    I'm not sure if you realize this but most of my pictures are on OneDrive and I finally looked into why I keep seeing the same pictures over and over. It looks to me that you only look at the root and never show pictures within folders which really needs to get fixed, my other frame (different MFR) does show all pictures in all folders.

                                    26 votes
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                                      14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Yes - please make a larger size and I will buy it

                                      It would be great to have a larger size frame. I love the current one and would want to buy another one - but larger.

                                      24 votes
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                                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you for your patience, it was worth waiting for it, the wonderful new Pix-Star 15 inch is now available for sale at amazon.com and sears.com.

                                        The Pix-Star Customer Support Team.

                                      • Import picture taken date from Web Album - Google Photos (Picasa, google drive, Google+)

                                        Hi, we use Google Photos to host pictures for a web album. The grandparents would love to see the date the picture was taken on the Pix-Star frame. Unfortunately, the date-taken metadata doesn't move with the picture from Google to Pix-Star. Could you please update your connection to Google to have the date-taken metadata included with the pictures as they are synchronized?

                                        24 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Play video from Web Albums

                                          Would be really nice if the frame could play videos from Web Albums (Google Photos, etc.)...is it possible to add that functionality, or is it out of the question?

                                          20 votes
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                                            7 comments  ·  Flag idea as inappropriate…  ·  Admin →
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