General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

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  1. Allow photos to be displayed in order by upload date.

    I would like the option to view my photos in chronological order. I would like to be able to chose a sort order for my Frame photos that includes by upload date.

    262 votes
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      completed  ·  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • play video, preferably from folder of mixed photos and video

      I store folders of mixed photo and short video clips (like from a vacation). It would be nice if when I select that folder to play a slideshow, the frame play BOTH the photos and video clips that are in the same folder. I don't think video is currently supported, but wouldn't that be cool to see a mixed photo and video slideshow?

      212 votes
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        completed  ·  16 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Synchronise picture frame clock with web time server

        Hi, I've noticed that the clock in the picture frame slowly drifts over time, this results in the time that my frame switches on and off gradually shifting. As the frame already has access to the internet, could you please consider adding a feature where the frame re-synchronises the clock (perhaps via an NTP server) possibly once a day? This would prevent any drift and keep the clock super accurate. You could even get the clock to auto adjust for daylight savings time.

        121 votes
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          29 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • I like the random mode, but I'd like to have new pictures displayed more frequently.

          Random mode keeps the frame from being predictable, and I like that. But if you have a lot of pictures and you send a few new ones, it may be a long time before the new ones display. An option to show newer pictures more frequently would be fun.

          108 votes
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            9 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hello,

            New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now a new mode where latest pictures are repeated more often in the slide show.

            The Pix-Star Customer Support Team.

          • Show photo creation time based on EXIF ( YYYY/MM ) and show the folder name

            We have start to use Your photo frame product with a very large satisfaction.

            But all the peoples whos see the photos ask the same questions all the time :

            - when this picture has taken ?
            - where You take this picture ?

            I suggest, if it’s possible, please extend the feature set in Your firmware with the following :

            - show photo creation time ( the year or year/month sufficient ) based on EXIF information

            - show the folder name of the actual pictures ( we are separating the photos in different folders, like „Barcelona trip” or „Birthday…

            75 votes
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              completed  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Ability to select multiple albums to display

              Dear Support,
              I suggest to improve Your service with ability to select multiple albums to display. Because AFAIK I can select one or all albums located on web or local.
              Would be very nice to select multiple albums.
              Thanks in advance,
              T

              49 votes
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                15 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Create iPhone and iPad app

                Create an app the will allow the user to manage their pix star account. Currently I am unable to move pictures while on the web site account using my iPad

                45 votes
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                  completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow color temperature adjustment

                  All 3 frames I've set up display pics much cooler (bluer) than they appear on any other device or in print (and much cooler than intended). Skin tones look zombie-ish. A firmware update allowing adjustment to a warmer color temperature globally would make this a perfect frame. As is, it makes all your good photographic work for naught...

                  45 votes
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                    9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello,

                    This was a technical limitation on older hardware.

                    Since November 1st, 2015, all new Pix-Star sold on the market have now the possibility to adjust Saturation and HUE in addition to Brightness.

                    The Pix-Star Team.

                  • Add image name and properties to display

                    Add an option to display image name, folder (=web album) name, tags from image properties to the display

                    35 votes
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                      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 28 votes
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                        7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        You can now email short video clips to the frame, you an also upload short videos with the iPad/iPhone app (sound with the Android app also) and play them with sound in the frame.

                      • show date metadata - similar to display details - show folder name, picture name, email details

                        It would be really nice to be able to show the date the picture was taken (pulled from file properties) on the actual image showing on the frame. There is already the option to show Folder Name - Picture Name - Email Details.

                        27 votes
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                          completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Onedrive not really working

                          I'm not sure if you realize this but most of my pictures are on OneDrive and I finally looked into why I keep seeing the same pictures over and over. It looks to me that you only look at the root and never show pictures within folders which really needs to get fixed, my other frame (different MFR) does show all pictures in all folders.

                          26 votes
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                            14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Yes - please make a larger size and I will buy it

                            It would be great to have a larger size frame. I love the current one and would want to buy another one - but larger.

                            24 votes
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                              5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for your patience, it was worth waiting for it, the wonderful new Pix-Star 15 inch is now available for sale at amazon.com and sears.com.

                              The Pix-Star Customer Support Team.

                            • 18 votes
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                                14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Auto sync network time with a manual time zone

                                I went from Central Daylight Time (CDT) to Central Standard Time (CST) last Sunday night (2017/11/05 at 2 AM).

                                The pixstar is set to auto sync with the network time.

                                The pixstar still says its 1 hour fast. I.E. Right now its:

                                $ date
                                Wed Nov 8 08:03:43 CST 2017

                                But the pixstar says its: 09:03:43 !!!! I.E. it is set to the Eastern Standard Time (EST).

                                You should have a manual time zone.

                                17 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Remove pictures from Web Albums

                                  Not all pictures from a web album I'd like to share on my Pix Star. For example if I share my Timeline photos from Facebook, I'd like to hide certain ones. Can that be a feature in the future?

                                  17 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Use email subject as picture name

                                    I wonder if it may be possible for the Frame to use the email subject as the picture title. This would make it so much easier to name pictures so that the recipient can identify what they're looking at!

                                    16 votes
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                                      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Display only on Set week days only

                                      Option to chose which days of the week the screen is showing.

                                      i.e. under display options, withe start and close times set. Have Monday to Sunday check boxes. So that I can simply choose which days of the week the screen should display. i.e. weekdays only, etc.

                                      15 votes
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                                        completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Manage multiple Pix-Star frames from one account & unique group email address

                                        I have several Pix-Star frames and i want to send pictures to a common email address so that they all receive the picture and manage them from a single account.

                                        13 votes
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                                          completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Sort pictures on website in reverse order

                                          When viewing an album on the website, the photos are sorted by the upload date. It would be much more useful to sort in the reverse order so the most recent are at the top. I often use this web view to see what the most recent photos I uploaded are, and right now I have to scroll to the bottom which takes forever as the photos load 20 at a time.

                                          12 votes
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                                            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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