General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

  1. Remote access for volume control for videos

    It would be nice to be able to control video volume remotely (turn down or mute), right now it sometimes scares my mom (82) when a video starts playing and she is in the other room.

    8 votes
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  2. Delete photos from frame remotely

    Please add instructions for how to delete from frame remotely. We have finally figured it out after trial and error and got no help from your staff. You can only delete from frame when frame is ON. Otherwise you are deleting from the online view and they stay on the frame. The option to remove from frame only shows up if the frame happens to be on. This is an important instruction when the frame owners can not remove things on their own. Once you delete from account online, you can not see the ones on the frame that you…

    1 vote
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  3. Create a way to hold down the ctrl key and select multiple pictures to delete at one time.

    In windows you can hold the ctrl key and select one photo, then move to the last photo and click. It would select multiple photos at one time to delete.

    2 votes
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  4. Ability to display photos by "date taken"

    This would allow photos to be displayed in chronological order based on the date the picture was taken. This would be cool for example to have a slide show of your children growing up.

    6 votes
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  5. It would be nice to be able to turn off weather and calendar widgets and just allow the display of pictures

    In the frame configuration panel give the user the ability to turn off features from displaying like weather and calendar date. This would allow the user to just experience the pictures.

    3 votes
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  6. 4 votes
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  7. New market

    I feel there is a market untouched. I believe Every privately owned assisted living facilities should provide a pic-star frame to their new residents. Which will allow family to upload pictures live to their elderly love ones!! Just saying... I’d approach them!! 🤷🏻‍♀️

    1 vote
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  8. Ability to save DLNA playlists

    Really happy with the DLNA feature (one of the top reasons to get this frame, to connect to my NAS) but it would be nice to save the selected directories once selected as playlists. I have thousands of pictures in hundreds of directories, so the option to save selections like "The Girls" or "Our Holidays" would avoid me having to trawl through the huge list every time.

    1 vote
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  9. Contact Sales

    You should have a way for people to contact someone in sales. I wish to buy your product in quantity, Amazon limits me to 3 and there is no one I can talk to or email. And if there is a way it should be much easier to find.

    1 vote
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  10. Correct Misspelled Word

    In the 'create a reminder' area on this website (not the actual frame) you have the word 'medicine' misspelled; you have it spelled 'medecine.'

    1 vote
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  11. Edit / Rotate pics online

    Add option to edit (rotate) pics online. When done on Frame, it does not save the change.

    1 vote
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  12. 5 GHz

    Update units to access 5 GHz Wi-Fi routers

    1 vote
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  13. Display image metadata (date taken, etc) (please)

    I love your frame, but it has one glaring missing feature! There appears to be no way to display the "date time original" EXIF metadata. Instead we have relatively useless display fields like "folder" or "file name".

    EXIF data is present in all recent digital images, and can be selectively added to older images using any common photo editor.

    I use my Pix-Star frame to show around a thousand photos from family archives, and people are always asking "WHEN was that taken" - the data is there, inside the image, and it sure would be nice to be able to…

    6 votes
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  14. Set up RSS albums from web interface

    RSS feeds are very difficult to configure in the frame itself, since typing is so painful. Please add a way to configure RSS albums via the web interface, where cut-and-paste would make this a breeze. THANK YOU.

    5 votes
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  15. Remove Pause Button Icon From Screen When a Photo is Paused

    Often we enjoy leaving a specific photo paused on the screen when we see it cycle through a slide show. Sometimes we leave it up for hours, at times days would be nice, so it looks like a “regular” picture frame. But the pause button icon is also very obviously displayed on the picture about the size of a nickel and greatly detracts from the photo. Can you eliminate that distraction or make it toggle off?

    4 votes
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  16. Ability to delete photos through the app (from History?)

    While in the app, enable Select and Delete for photos in History

    1 vote
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  17. Allow between 2 dates to download/delete pics

    It would be great to be able to download pics to my computer between two dates, like all of 2019, along with deleting pics between two dates. Maybe this is already offered...but I cannot find it.

    1 vote
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  18. Do you plan to offer an UHD (ultra high definition) frame? I would enjoy my pictures even more with higher resolution.

    Please make an UHD (ultra high definition) frame. Higher resolution will be even more enjoyable.

    3 votes
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  19. Be able to correct your email address in my pixstar account

    I can’t seem to correct a mistake in my pix star email account.

    4 votes
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  20. La temperatura en los porta-retratos

    La temperatura debería estar disponible sin limites de paises, por ejemplo estoy en Colombia, Sur America y aqui no esta disponible esa información

    1 vote
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