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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

298 results found

  1. Image time-gating

    Please add a "Properties" UI for individual images in albums to specify specific playback criteria. This would be useful for creating visual "Soft-reminders" for elderly family members. For example, specifying that a photo can be included in a slideshow rotation starting at 12:30pm and ending at 2:00pm each day would allow me to make reminders to eat lunch. Behavior for time outside the allotted window would simply skip over that image in the slideshow. Specifying only Saturdays from 1pm to Sundays at 9am would allow me to make a soft visual reminder about Sunday shuttle service, and so on. Additionally,…

    1 vote
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  2. Remove items in French

    I find it difficult to navigate the FAQs and other info on the Help pages dues to the number of articles in French. Worse, when contacting Support, all of the articles suggested as an alternative to contacting you were in French.
    Please allow us to select a single language and display website information in only that language.

    1 vote
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  3. Possibility to resell PixStar digital frames

    Dear PixStar team, is it possible to sell your products both online and on a high street shop ? We are Yonos - www.yonos.pt - and are located in Portugal.
    All the best
    Luis Alves

    1 vote
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  4. 3 votes
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  5. It would be nice for there to be examples or a description next to the check box for each transition so we can see what the effect is

    Slideshow transitions need to have a brief description next to the check boxes. Its difficult to determine what some of the selections are using the trial and error method

    3 votes
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  6. randomised sequence

    Hi
    if I choose the RANDOM mode, would the randomised photo sequence be generated every time I activate the frame, or would it be always the same fixed sequence, random only in the sense that they are not in any particular order?
    I would like to know before I purchase the Pix-star, so at this stage I do not have a Px-star email address nor a serial number.
    Thank you

    1 vote
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  7. Add online ability to select multiple web albums to play

    Essential website upgrade request: Should be able to select several, but not all web albums to play on the frame. It's really surprising that this is only possible on the frame! My elderly Mom could never figure that out.

    1 vote
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  8. Auto on

    It would be nice to sent a on-off time schedule and have the motion sensor be active during the on duration so the frame isn’t broadcasting to a empty room

    1 vote
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  9. Fix "latest first" and "random" to include the very latest photos.

    Fix "latest first" and "random" to include the very latest photos immediately. It's disappointing to send a cute photo to the grandparents and not have it show up for days!

    1 vote
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  10. Allow one to add or change comments to stored photos by sending an email with the updated comment in the subject line w date/jpg number

    Allow one to add or change the title on stored photos by sending an email with the updated title in the subject line, identifying the photo with either a date/jpg-num or some new photo number assigned by PS.

    1 vote
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  11. 1 vote
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  12. Digital clock enhancements

    Can you provide a digital clock for the bottom left or bottom right of the screen?

    The centred digital clock gets in the way and the analogue clock in the top right is either too bulky or difficult to read in small mode.

    It would be great to show time only, with no date too.

    1 vote
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  13. Increase the Memory, 8GB is nothing anymore

    Why does the 15" only come with 8GB memory? Increasing the memory will help so much. Videos will eat up a little 8GB. Are you working on an update to the system to include the memory?

    2 votes
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  14. Portrait mode is useless if the Menu, alarms & reminders are only displayed in landscape view.

    Portrait mode is preferred on our device but any alarms & reminders only display in landscape mode. This makes the additional features useless or forces you to use the device in landscape mode & vastly shrink most pictures which are taken in portrait mode.

    3 votes
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  15. New App Update is NOT GOOD

    The new app update is not user friendly. Takes too long to upload photos, no way to see history of what photos have been sent to what frame. I have 5 frames attached to my app and I cannot upload photos. I hope something changes.

    8 votes
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  16. When in group account you need to re-add google photos to be added to new frame

    From my group account I had to disconnect my google photos and re-add the folders so that the newest frame would get the folder in their account.

    1 vote
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  17. Update weather locations for cities not listed and increase clock fonts.

    My city is not listed so are some other cities around me. Keeps taking me to Hillsborough, CA instead of Hillsborough, NJ. Update weather locations. And Digital clock is to small.

    1 vote
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  18. Ability to adjust video volumes from the interface

    Ability to set default video sound volume from the web interface or the app

    1 vote
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  19. Start with the newest pictures

    Want frame to start with the newest pictures when it's turned back on

    1 vote
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  20. Play not only photos, but also videos from Dropbox folder?

    Play also the videos that are located in a dropbox folder, not only the photos. This is specially useful for people that might have access to dropbox folder easily available. It is hard for people to use the app, which is often not intuitive.

    3 votes
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