General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

  1. Answer your email questions

    I have sent questions with no response from you

    1 vote
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  2. Sizes on your web page

    Your site suggests the diagonal size of the two frames are 10,4' (which is huge I mean 10 feet diagonal :-) ) and 15" but the sizes in metric do not match. Please update the site to correct these.

    BTW we have one of each and they are great.

    1 vote
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  3. Self-Service Frame Replacement Update Capability

    I just bought a replacement for my previously purchased frame that completely failed and would say that your frame replacement process is completely stupid. I should be able to manage my frame (replace it) on the website. Instead, I had to run around collecting serial numbers and other information to send to some admin person at your company to make some change to your database. I looked at this before I bought the new one and tried to convince my wife to just use one of the 10" Echo shows (which i have 2 of them) instead of messing with…

    1 vote
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  4. Support High Efficiency Image Format (.HEIC files)

    Apple switched to .HEIC files a couple years ago and Android is adopting them as well, but these files don't appear on my Pix-Star PXT510WR04 FotoConnect XD 10.4 inch. Please update the firmware of existing frames to support Support High Efficiency Image Format. I know my phone can be configured to use JPEG files, but configuring my phone to overcome a limitation of a PIx-Star frame isn't the way to promote Pix-Star in 2019 and beyond.

    In the meantime, please add a Knowledge Base article describing High Efficiency Image Format, the plan for Pix-Star support, and which frames will support…

    18 votes
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  5. Forward photos from my Pix Star to my iPhone

    My family members currently send most photos to our Pix Star device rather than other methods of sharing. This is fine when we are at home, but not helpful when we are away from home and wish to show family photos to other people on our phone. Should the Snap app not be modified to not allow only easy sending of photos to a Pix Star device, but also to allow easy access to photos that have been sent to one's own home device?

    1 vote
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  6. I would like to be able to show the complete name of the picture, without the "Picture taken: xx/xx/xx".

    I would like to be able to show the complete name of the picture, without the "Picture taken: xx/xx/xx". Or increase the display field (from 47) to fill the entire box....or allow 2 lines for display.

    2 votes
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  7. new import site- tiny beans

    new import site- tiny beans

    Please get in contact with the site TinyBeans.com. We use that site for our son's pictures because we are not comfortable using social media. If we could connect to this frame at the same time, we could set up frames for our family members as well, it would be amazing!

    3 votes
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  8. They MUST be able to be sent via phone text!

    Sending them via email attachment is just one more step that techy spoiled people don't like. A phone text to that address would be better.

    1 vote
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  9. 1 vote
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  10. Ability to add/change caption

    Please upgrade your website to allow users to add or change captions on photos in frame. Would be a great improvement and I would then recommend this frame to everyone

    18 votes
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  11. IFTTT Integration

    I'd love for you to be able to kick off the playing of an album / photomails through IFTTT. This would allow for a *huge* jump in the number of things you can do with the photo frame.

    12 votes
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  12. Disable video optimization when uploading from Pix-Star Snap app.

    The current upload reduces the size of the file of the movie, resulting in grainy movie. Can you provide an option in the Pix-Star Snap app to turn off optimization?

    1 vote
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  13. Change any monitor / display into a picture frame!

    Instead of being stuck with just the 2 display screen options you have, offer a stick that can be plugged into any monitor and that monitor then becomes the digital picture frame.

    Much like an Amazon fire stick. It plugs into the display port, then the stick connects to the internet and runs the pix-star software.

    4 votes
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  14. Show picture taken date on photos during slideshow

    This ought to be added as an option under Display Details. Would be nice if the font size is configurable for this too, so it's not too large.

    3 votes
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  15. 1 vote
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  16. Subfolders

    To be able to drag and drop folders including subfolders

    1 vote
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  17. Display data

    It would be nice to be able to display EXIF fields rather than just folder name or file name etc.
    For example location data or better yet the ability to use strings such as %month% %day% %year% %location% derived from exif data and if not avaiable just return a null
    Plus not displaying [WEB ALBUM] after the fields that are currently available

    1 vote
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  18. The ability to drag and drop entire folder

    The ability to drag and drop entire folder (rather than needing to create folder within Pixstar and then drag individual files into it)

    1 vote
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  19. website sorting order

    i have over 2,000 photos uploaded. how do i get to the oldest ones on website? it only sorts newest to oldest. i want to delete some older photos, but can only load 20 at a time. it will take a long time to get to the bottom. any suggestions?

    1 vote
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  20. 100% remote web interface control

    I bought the 15" frame (2019) for my father. This was a very nice upgrade to the Pixstar frame from several years ago.

    The frame is in the Midwest, while I am on the west coast.

    My father loves the frame....however he is challenged at times to understand the frame's interface (92years old).

    Anyway to get 100% frame control? I can't manually adjust time remotely. I can't control all the sorting options remotely. Having 100% remote access would only enhance Pixstar's brand. Many of my relatives have adopted the Pixstar brand after seeing the frame in action. These relatives fall…

    5 votes
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General Ideas

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