Any suggestion to improve your Pix-Star?

Synchronise picture frame clock with web time server

Hi, I've noticed that the clock in the picture frame slowly drifts over time, this results in the time that my frame switches on and off gradually shifting. As the frame already has access to the internet, could you please consider adding a feature where the frame re-synchronises the clock (perhaps via an NTP server) possibly once a day? This would prevent any drift and keep the clock super accurate. You could even get the clock to auto adjust for daylight savings time.

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  • Michael commented  ·   ·  Flag as inappropriate

    How can we set the Time Zone?
    Old manual on line "2014-9" shows it as an option.
    New manual that came with system "2016-06" and menu on device does not show it.

  • Darren Bellouny commented  ·   ·  Flag as inappropriate

    Network time sync does not work. Such a simple thing with no results from Pixstar. Still trying to figure out what source it is using or the time zone it is in.

  • Rick commented  ·   ·  Flag as inappropriate

    I went from Central Daylight Time (CDT) to Central Standard Time (CST) last Sunday night (2017/11/05 at 2 AM).

    The pixstar still says its 1 hour fast. I.E. Right now its:

    $ date
    Wed Nov 8 08:03:43 CST 2017

    But the pixstar says its: 09:03:43 !!!!

    Please fix ASAP.

  • Gary commented  ·   ·  Flag as inappropriate

    it's been two+ years since this feature was implemented, but the Customer Support team still doesn't understand the importance of completing this feature. Not everyone purchasing this frame lives in the Central time zone. Why don't you have a time zone setting so the time is actually correct?

  • Anonymous commented  ·   ·  Flag as inappropriate

    My frame is syncing to a server in a different time zone because of my internet connection at work. Other than switching back to manual can you add the ability to set the time zone you want to use?

  • Anonymous commented  ·   ·  Flag as inappropriate

    My frame has this setting enabled, but even though it's connected to the internet it still shows the beginning of time (ie: January 1st 1970).

  • Gary commented  ·   ·  Flag as inappropriate

    I have time set to network, but it's off by two hours. Is there a place to set timezone and DST options? If so, I can't find it.

  • William Smith commented  ·   ·  Flag as inappropriate

    I have a new 15" frame, and it's synchronizing with NTP (or something), but:
    1) it's off by 12 hours, says 8AM when it's 8PM. I don't see how to set my time zone...
    2) It's already off by 3 minutes, and I haven't even had it a day. How often does it resync with NTP?

  • Jeff commented  ·   ·  Flag as inappropriate

    11/3/14, Pix-Star Customer Support Team: "New frames 10.4 & 15 inch sold after Nov. 1st, 2014 support now date and time auto sync with network." --What do you mean by "auto sync with the network?" My broadband router's time is correct, but my 15" Pix-Star frame is off by an hour. I'm in the eastern time zone (GMT -05:00) and I suspect it's because of DST. Short of switching the frame to manual time setting, what can be done?

  • Miriam commented  ·   ·  Flag as inappropriate

    When I suggested this I thought they would make a firmware update for existing frames. My frame was less than a year old when I added my name to this request (3/3/14). Now I find out suggestion was worthless.
    If frame kept good time without needing to be adjusted every month it would not matter.
    At least provide a setting in remote configuration page to adjust time so I don't have to go to where frame is to adjust.

  • jdonovan commented  ·   ·  Flag as inappropriate

    I have three frames and they all "lose time" -- the time drifts forward. Is there anyway to resolve this without buying new frames?

  • James commented  ·   ·  Flag as inappropriate

    Well thats nice, what about any such update for existing frames?

  • Anonymous commented  ·   ·  Flag as inappropriate

    No much use if you already own a Pix-Star frame. Can't this be included in a software update ?

  • anonymous commented  ·   ·  Flag as inappropriate

    This idea was raised back in July 2013, and has been under review for 8 months. It appears that the review process moves at a glacial pace ! An update or estimated time of review completion would be helpful.

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