General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
329 results found
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Please publish limitations on how many photos can be uploaded at one time on website.
Please publish limitations on how many photos can be uploaded at one time on website. It appears the limitation is currently 200.
1 voteHello,
We published an article in our online knowledge base.
The Pix-Star Team.
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resize on upload
Resize pictures on upload or emailed to the web site before storage. The size should be configured to be the native resolution of the frame retaining aspect ratio.
6 votesHello,
Our system is already working like this with auto resize.
The Pix-Star Team.
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Play videos from and SD card
I was just about to purchase the 10" frame when I noticed it doesn't play videos from an SD card or USB stick. This is one of the main reasons for me buying a digital Photo frame. Will you be adding this facility as it seems odd that such a high quality frame doesn't offer this option?
1 voteit is now possible.
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Way to see most recent pics in inbox. When i show the frame to people it used to wow I h m when i took a pic of them and it would show up
I have so many inbox pics now that the new ones dont show up quickly, so when i demo the frame people dont see the pic i took of them.
1 voteHello,
This feature already exist you can activate it in the menu change settings then go to “slide show” and here to “play mode”, inside either use the mode " show latest pictures " or the mode " repeat latest pictures more often".
The Pix-Star Team.
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Display more than one Pix-Star Albums in the Pix-star frame
I would like to be able to define several smaller albums and then send two or more of them to the frame. As for now i have to merge the wanted albums into a "to be displayed" album and then send it to the frame.
1 voteHello,
This is already possible from inside the frame user interface.
Go to " my web album pictures" and inside go to your provider name ten you can select which album(s) to play.
this is not possible remotely from the web site for technical reasons.
Arnaud
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Optional up-scaling of small images
I show Instagram images on the frame that are mostly 800x800 at the moment. This are slightly less than the device resolution, so I got a black frame around images.
This is also essential for gif animations, as they are usually quite small and take about 20-30% of the screen space.
Is there any chance you can add an upscale option, so more screen space is used?
0 votesHello,
we wil implement a mode
Fit to screen (keep ratio)
which will apply only if the picture is not really small, meaning that the condition will be something like maximum different with the screen less than 30%, otherwise more than that it will be really look too pixelated till not acceptable.
Arnaud
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Automatic Firmware Update
I once had a problem with the frame which was fixed in one of the updates, but I was not aware about that, as the frame simply shows images all the time and I have no need to look at the menu, so I didn't see the notification.
It would be really nice if the device could automatically install firmware updates by itself while asleep or early at the morning. You can make this optional, though.
Thanks :)
10 votesHello,
Contact us by email at
we will give you a method to remotely update the software of the frame when a new firmware is available
The Pix-Star Team
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Better Instagram Support
Modern Instagram images are up to 1080x1080 pixels and may be not square. So far I got 800x800 on my frame with white borders on rectangular images to make them square.
It would be really nice if you can export Instagram images in full resolution and without adding borders.
7 votes -
Loop GIF animations 2
If I set a slideshow to switch images every 5 minutes and one of the images is a gif animation, it plays just once and then switched to the next image. This ruins the user experience as there is no chance for the family members to re-watch the animation, or show it to someone else.
The idea is to loop the animation for the same time you show static images. If I have a 20-seconds gif animation and 5-minutes slideshow period, you need to show the animation 15 times instead of just once.
As this changes the current behavior, maybe…
0 votesHello,
it is not easy to do this on video as it works differently.
also some users don’t want to look their videos. Adding an options to this makes the frame too complicated, it is already too complicated for some users and they complain.
Regards,
Arnaud
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Loop GIF animations
It would be nice to loop gif animations, instead of staying at the last frame. For instance if I load a 20-seconds animation and the frames changing time is 5 minutes, I see the last frame for too long and looping would be a better option.
6 votesHello,
ok then please submit a NEW idea and we will see if we can do it.
we need to close the current one.
Regards,
Arnaud.
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Do not show the (very) small pictures
The frame show also the very very small picture. They are so small that it is useless to show them. It would be great to be able to configure a requirement for the size of the pictures to be shown.
Thanks3 votesHello,
It is really totally impossible to implement this for DLNA, there is a technical limitation and we can’t do it.
Sorry about this.
The Pix-Star Team.
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SD CARD Access
Is it possible to access the sd card over the network? I only see the "INBOX" folder.
4 votesHello,
Due to technical limitations it is not possible to access SD card or USB stick over the network only the local memory is accessible.
The Pix-Star Team.
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1 vote
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Portrait Mode
The 15 inch Pix-Star Frame has FOUR factory implemented hook-type mounting holes, two for Portrait and two for Landscape. I am told that the frame DOES NOT function in Portrait mode. Being you are enabling the frame to be mounted in the Portrait position, when will you implement the portrait display mode? Even implementing only the photos to be displayed in Portrait mode would be a BIG plus.
By installing the portrait mounting wholes, you are definitely implying that it will function in that mode.
6 votesImplemented now.
Contact us if necessary.
The Pix-Star Team. -
Flickr
Do you have frame that can access the 40,000 or so photos i have on Flickr? If so, can i pick and choose which photos get shown?
1 voteHello,
yes you can access flickr album by album and choose which album to import.
The Pix-star Customer Support Team.
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Allow weather to be scheduled for display daily
The weather function isn't very useful when you never know when it is going to come up on the slide show. It would be great if we could schedule the weather to show up, up to two times per day. This way, for example, I could tell it to display only the weather for 1 hour daily from 7-8am and 8-9pm so we know at a glance what the weather is going to be for that day and prepare for the next day in the evening.
3 votesHello,
Using the “daily information” option the weather is showing every couple of hours automatically, this should answer this need.
The Pix-Star Team
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Kudos for the USB keyboard interface, BTW!
You should note in your documentation that you can plug in a USB keyboard, which makes the initial setup MUCH easier. Entering my WiFi password, navigating through the menus with the arrow keys, really, really nice!
1 voteHello,
thank you for this suggestion.
We will add this in the user manual in the next version.
Regards,
The Pix-Star Customer Support Team.
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iCloud
Allow uploads from the Apple iCloud service (that is what one of my kids uses to save all of his photos).
1 voteHello,
iCloud is a service from Apple and only for Apple. It is not open to 3rd parties. So none except Apple can access to this service to build new application. For this reason it is not possible for u stop import pictures from iCloud to the frame and no one except Apple is able to do so.
The might change in the future so we will follow up on this closely but on the short term there is no solution.
The Pix-Star Customer Support Team.
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Distributing in Korea
Do you have any partner in Korea to distribute your product.
I'm strongly hope to distribute your product in Korea. I can make your product with Korean (Language) and I can also support KC certification.
So, if you give me a chance to do, I'll do my best...
4 votes -
Favorites folder for Radio
Favorites folder for Radio channels is a necessity... (Also most of the radio channels do not work)
1 vote
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