General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
329 results found
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Option to play last 5, 10, 20, 60, all pictures for Grandparents who cannot manage the frame themselves
Great Grandparents/Uncles/Aunts cannot manage their local device. Either create an option for remote login management (delete or do not display) of the my inbox photos received via email or limit the pictures displayed to the last 5, 10,20....you get the idea.
4 votesThere is already inside the frame a feature to play only latest received pictures based on the date, for example the last 3 days, last 7 days, last 30 days.
This feature does the same thing as you describe here and should answer your need.
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Upload entire folders vs one picture at a time
Upload entire folders vs one picture at a time
1 vote -
better transitions between photos: fade to black for example
I find the fade transition to be a bit jerky. Looks like a processor issue, but if not.. maybe it could be improved. Also, it would be nice to have a fade to black transition. I think this is also called dip to black.
6 votes -
Sort external web albums alphabetically
When importing external pictures the albums are not shown in order, which makes finding specific albums difficult. Please present a sorted list. Specifically, I use SmugMug so I don't know if this problem exists with other sources.
10 votes -
Remote Firmware Update
It would be great if an "Update Firmware" button could be added to the Pix-Star portal. We bought two frames, the closest of which is 2 hours away. Neither of the recipients are particularly tech savy.
7 votesHello,
Contact us by email at
we will give you a method to remotely update the software of the frame when a new firmware is available
The Pix-Star Team
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Use email subject as picture name
I wonder if it may be possible for the Frame to use the email subject as the picture title. This would make it so much easier to name pictures so that the recipient can identify what they're looking at!
17 votes -
show date metadata - similar to display details - show folder name, picture name, email details
It would be really nice to be able to show the date the picture was taken (pulled from file properties) on the actual image showing on the frame. There is already the option to show Folder Name - Picture Name - Email Details.
34 votes -
1 vote
Hello,
Actually the 24 hours mode already exist for English language, if you go to the CHANGE SETTINGS menu then to
AUTO ON & OFF
menu, at the very bottom you have the TIME FORMAT choice then inside if you choose:
DD/MM/YYYY
it will automatically change this to 24 h mode for the time display.
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Have the Clock and Calendar hide in the background while weather pages are displayed.
I currently use the clock and calendar in the top right corner of the screen, however when any of the weather pages are displayed the clock and calendar cover and obscure the information on those pages in the upper right corner. It would be nice to have the clock and calendar disappear when the weather pages are displayed similar to how it disappears when the Daily Information page is displayed
1 voteHello,
Ok good.
could you please contact us by email at
We will give you this new version.
Regards,
Arnaud
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Slide Show Options
I'd like to be able to set the slideshow to default to a DNLA folder as my pictures are saved on the Media server and also the functionality to loop the same slideshow continuously
2 votesHello,
This is already possible with the Pix-Star.
Do you have any issue with it?
You may contact us by email at info@pix-star.com, we will check this together with you.
The Customer Support Team.
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Ability to change orientation
I rotated some photos before sending them, but they got rotated back when they were received by Pixstar.
4 votesHello,
Actually it is not necessarily a problem on the frame, it usually is a problem with the software you used to rotate the picture?
some software rate on the screen but when you save it doe sNOT save the new orientation, so it is lost. so when your system receive it the rotation info is lost so it can’t find it.
also could you send that picture to us by email to " info@pix-star.com " so that i check the rotation information inside?
Thank you.
Arnaud.
Head of Customer Support. -
Allow you to rename the photos and or add captions
Would be nice to have a very brief description/caption displayed with the photo
794 votes -
Great product-Thanks! Set up a challenge using th buttons on the back. How about a touch screen interface?
Set up was difficult using the buttons on the back. Once frame was registered much easier. My suggestion is to include a touch screen interface--I keep hitting keys to input by Wi-Fi network--using buttons on back and then clicking Ok was time consuming. Thanks
10 votesHello,
The device comes with a remote control for more convenient operations.
You did not find it?
Any problem with it?
Regards,
Arnaud
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1 vote
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Allow color temperature adjustment
All 3 frames I've set up display pics much cooler (bluer) than they appear on any other device or in print (and much cooler than intended). Skin tones look zombie-ish. A firmware update allowing adjustment to a warmer color temperature globally would make this a perfect frame. As is, it makes all your good photographic work for naught...
54 votesHello,
This was a technical limitation on older hardware.
Since November 1st, 2015, all new Pix-Star sold on the market have now the possibility to adjust Saturation and HUE in addition to Brightness.
The Pix-Star Team.
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Plan for extra utilization of your server resources around holidays - e.g. Christmas...
It is reasonable to expect significantly increased traffic around holidays, especially Christmas. Lease extra capacity from providers, like Amazon.
1 votedone.
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Automatically accept photos and display them without the menu/timer
Automatically accept photos and display them without the menu/timer, maybe display a star or email icon to indicate they are new.
When I have automatic enabled, I hear the ding of a new photo, but who knows when it will display. Automatic and show throws up the menu and blocks half of the new picture.
7 votes -
Repeating reminders based on date
To be able to setup reminders for birthdays, anniversaries, and other yearly repeating reminders. Looks like the only repeating reminders you can setup are by the day of the week.
5 votesHello,
This is now done.
Pix-Star Customer Support Team.
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Problem resolved
While putting the remote behind the device it turned the on/off switch to the off position. The issue was resolved. Thank you.
1 vote -
Show new photos in auto accept mode
I very much like the auto-accept mode. However I would like to see the picture that just arrived.
Please: when a new picture arrived via email, wait until the next picture would be displayed, ring the bell, AND show the newly arrived picture.
If more pictures arrived, they should be shown (with the bell sound) with the normal delay (or when switched to the next manually).
3 votesHello,
this mode ALREADY exist inside the frame.
Right now you are using the “auto accept mode” try to use the 2nd one named " auto accept with notification" this mode will automatically open the photo mail and show it on the screen during 10 seconds before moving to the next one.
Arnaud
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