General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
329 results found
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The ability to edit alarms/reminders online
It would be most helpful to be able to edit existing alarms and reminders online. I would love to be able to change the time on a reminder rather than having to create a new alarm/reminder with the new time and then having to delete the old reminder.
8 votes -
1 vote
Hello,
it’s already possible, in the frame, go to “my web album pictures”, here you can multi select albums and play them.
It’s not possible from the web site.
The Pix-Star Team. -
How to remove contacts from list
How do I remove names from my contact list?
1 voteHello,
log into your account at pix-star.com go to the left to “manage my contact list” and delete contacts here.
The Pix-Star Team. -
4 votes
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Sort pictures on website in reverse order
When viewing an album on the website, the photos are sorted by the upload date. It would be much more useful to sort in the reverse order so the most recent are at the top. I often use this web view to see what the most recent photos I uploaded are, and right now I have to scroll to the bottom which takes forever as the photos load 20 at a time.
12 votes -
Enlarge photos would be a great option
This would be a great addition
2 votesHello,
This is already an existing feature.
Go to the change settings menu, then go to
SLIDE SHOW
in this menu you have:
Display mode
Here change to choose:
SMART FILL
this will enlarge pictures when possible, that is to say if the pictures is a least 80% of the size of the screen, if the picture are smaller than that we don’t enlarge them as they look pixelated and quite ugly then.
The Pix-Star Team.
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before a video plays, it shows this screen that tells me that a video is about to play. Why? Skip that and just play the video!
before a video plays, it shows this screen that proudly tells me that a video is about to play. Why?
Remove that screen and just play the video directly!1 voteHello,
This is already an existing feature.
Go to the change setting menu, then go to
SLIDE SHOW
in this menu at the very bottom you have:
Video options
Here change to choose:
play automatically.
Then you won’t have this thumbnail preview anymore.
The Pix-Star Team.
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1 vote
Hello,
This is a question of the Customer Support, we’ve already answered your email.
The Pix-Star Team.
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Why is there no ability to rotate the pictures on the web interface?
Rotating pictures on the web interface is necessary for those looking after a frame. Otherwise the elderly person needs to sit with the crappy remote and hit 6 or 7 buttons QUICKLY everytime a infrequent picture comes up.....not everyone sits there with the remote in their hand waiting to rotate. Please fix this.
179 votes -
Automatically move pictures from internal memory to sd card
Since the SD card is not used to expand the internal memory nor is it accessible through samba (for technical reasons). Could it not be possible to have the option to have internal memory pictures automatically moved to the SD card?
6 votesYou can copy pictures from the internal memory “one shot” to the SD card using the File Manager.
The Pix-Star Team.
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1 vote
Hello,
We have a already a software update with the random (shuffle) feature for audio playing, we will make it available to everyone next week, just check on your frame for the software update notification.
The Pix-Star Team.
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Google Photos
I found a way to display Google Photos, however, there is a problem.
According to your Knowledge Base Google Photos does not have an API for 3rd parties. You do support downloads from Google Drive and one of the folders in Google Drive is Google Photos, which not surprisingly contains all your Google Photos. In my PixStar account I connected to Google Drive and the Google Photos folder and syncing to my Frame started. Everything seemed OK until I noticed that pictures in Portrait mode were being displayed in Landscape mode instead. I downloaded one of the pictures that was…3 votes -
What is the point in having different albums if you can play them separately?
I want to display one album at a time. I purchased my frame (10" version ) in March 2015. It will only let me select play all photos or weather. What is the point in having multiple albums if they are just going to display all together anyway? Very disapointed.
1 voteHello,
actually you can play each album separately one by one, of course.
just go inside the provider line (for instance pixstar) in this new screen you see the list of your albums.
then go INSIDE THAT ALBUM you want to play, press the first line " play all the pictures below" and it will play ONLY that SPECIFIC album.
if problem contact our support by email at
this feature is implemented and DOES work.
The Pix-Star Team.
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Weather should update hourly
Weather should update hourly. Only updates once a day early morning which is very misleading in the afternoon.
102 votesNow we update 2 to 3 times a day, it is not possible dot do hourly update, sorry about this.
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Show picture that is coming from the inbox.
When I open the inbox and say yes to a new picture, this picture should be desplayed as the next picture.
7 votesHello,
When you open the inbox manually to confirm the picture you already see it on the screen so you can visualize it as long as you want.
it’s already more or less what you ask for.
Once accepted we can only put it in the slide show and display it at the next rotation depending on the type of slide show normal or random it will have a different position.
We cannot display it again just after you accept all the pictures of the inbox.
The Pix-Star Team.
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Recent photos should not show weather
When I select the "show recent pictures" viewing mode, I get the weather information way too often, and the configuration to show the info every hour I have is not respected.
In practice this mode is not very usable because half of the displayed pictures are weather!
2 votesHello,
This new version with the weather removed in slide show is now ready!
Please contact our customer support by email at " info@pix-star.com " we will give it to you for testing first before we make it available to everybody.
The Pix-Star Team.
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1 vote
Hello,
This new feature is now implemented, contact us if you want the new software update we will provide it to you by email.
send us an email to info@pix-star.com
thank you for this suggestion!
The Pix-Star Team.
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Audio Files Need Feature for Random Play
Currently audio files only can be played in a loop. Need a random play feature.
1 voteHello,
We’ve just put online a new version that adds this feature. You can download it directly from the frame at the bottom of the main menu, a notification should be visible now.
Thank you for this suggestion.
The Pix-Star Team
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Internet Radio Station: What type of stream URL format does this device use?
I found a couple station URL's that work. But other formats don't. Can you provide more technical detail as to how the URL stream format needs to be sent.
1 voteHello,
could you contact us through our web site and give us the web radios that are not working for you, we will check and correct them if needed.
Thank you.
The Pix-Star Team.
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Activity Sensor
I had the Kodak Pulse and it sensed activity in the room and turned the frame on and off. This should be incorporated into the frame design.
1 voteHello,
Latest Pix-Star frames sold after December 20th 2015 have now a Motion Sensor that detects the motion activity of persons in the room to auto turn the frame on and off.
The Pix-Star Team.
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