General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
329 results found
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Turn off "[WEB ALBUM]" when displaying the folder name
Please make it possible to remove the words "[WEB ALBUM]" from the end of the folder name when displayed. It's awful when it says something like "Hawaii Vacation 2018 [WEB ALBUM]" on my photos. I just want it to say "Hawaii Vacation 2018" . Thanks
5 votes -
Put your new User Manual online.
Put your new User Manual online. You still have the 2014 version User Manual as the only downloadable version, and you have changed the screen names since then.
6 votesthe user manual is now inside our knowledge base.
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1 vote
This feature already exist inside the frame in the change settings menu.
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Allow user the ability to delete an album.
It appears the only way to delete an album is to click on each of 500+ photos one at a time. This is very low tech. I should be able to click on an album and click on the delete selection button and the entire album be deleted.
1 voteHello,
it’s already like this in the web site you can select a web album and then click the “delete selected” button then it will delete the whole web album.
The Pix-Star Team.
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Select multiple Albums
I would like a "Switch Slide Show" option to select more than one album (but not all albums).
Basically check off which albums to play.16 votesFrames sold after October 1st, 2020 have now this feature.
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Website needs more Compute ( CPU & or I/O )
love all the features and functions BUT the website is dog slow when just displaying email photos
1 voteadditional resources have been added.
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Move images from inbox to web album
I would like it to be possible to move images from the inbox to a web album. Today I must copy images from inbox to a web album and after the copying is complete I delete the images from the inbox..
10 votesHello,
There is already such feature in the web site.
Select the picture to copy then just above the pictures at the right click on the drop down menu saying " copy picture to web album" and select the destination album.
remark: you must create the web albums first int eh page " view my web albums".
The Pix-Star Team.
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Provide an option to download pictures to your PC
We have people from all over submitting pictures to our frame to keep Mom up to date on our lives. I wish we could download them to my PC both for backup, but also to be able to make prints and videos incorporating those photos.
1 voteHello,
Such option already exist, select pictures or albums in the pix-star.com web site inside your account and click the button " download selection to the computer".
The Pix-Star Team.
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2 votes
Hello,
you may order a new one from our web shop here:
http://shop.pix-star.com/collections/all
The Pix-Star Team.
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2 votes
You are welcome.
The Pix-Star Team. -
Reminders online
I need to be able to create the reminders online. The remote control is too cumbersome without an actual keyboard and only up and down arrows. Additionally I need to be able to do it remotely.
Also, I need these reminders to stay up the whole day or at least for an extended amount of time. They can appear at the bottom of the pictures.
Birthday reminders should have a setting to repeat annually and stay up all day (like the weather).13 votes -
Disable sensor motion on schedule.
My frame it´s on my living room, and to go to the kitchen I pass in front of it, so in the middle of the night if I go to the kitchen to drink some water the frame turns on.
I would like that the Motion Sensor turn on to had an optional "Do Not turn on the frame between X:XX and X:XX"
In that way I could setup to not turn on say between 23:00 and 06:00, and could pass in front of it on that time frame and it would not turn on.
77 votes -
Play video from Web Albums
Would be really nice if the frame could play videos from Web Albums (Google Photos, etc.)...is it possible to add that functionality, or is it out of the question?
155 votes -
Auto sync network time with a manual time zone
I went from Central Daylight Time (CDT) to Central Standard Time (CST) last Sunday night (2017/11/05 at 2 AM).
The pixstar is set to auto sync with the network time.
The pixstar still says its 1 hour fast. I.E. Right now its:
$ date
Wed Nov 8 08:03:43 CST 2017But the pixstar says its: 09:03:43 !!!! I.E. it is set to the Eastern Standard Time (EST).
You should have a manual time zone.
17 votesIn the latest software version you can manually adjust the time zone inside the frame.
The Pix-Star Team. -
What video formats are supported
I am considering buying an XD 10.4 frame. Please can you let me know what video formats are supported.
8 votesHello,
you can send short video clips only by email or using our pix-star snap iPhone or Android app, most format are supported for video. Maximum 2 minutes length.
the Pix-Star Team. -
Fix the auto update feature of Pixstar so that it will connect with Onedrive
Fix the auto update feature of Pixstar so that it will connect with Onedrive
4 votesHello,
It’s working right now.
The Pix-Star Team. -
sync pix-star folders with my smugmug.com account
Thanks for the wonderful digital picture frame! After using it for a couple days, I thought it would be even better if you could update it such that
folders in my pix-star sync automatically with folders in my smugmug.com account. It will be a win-win-win for you and smugmug and users, for example, I will only need to upload once, either to smugmug or to pix-star, you will not worry about the memory limitation in pix-star (new folders can be downloaded to over write old ones), smugmug will expand the viewers with pix-star.1 vote -
ONedrive
Connect to a OneDrive shared folder. E.g. I share a folder from my OneDrive to my grandfathers account. I’d like to be able to show these pictures in the shared folder...
1 voteShared folders should work now for OneDrive.
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I want the display on all the time. I don't like the motion sensor.
This frame I for my parents and they don't move a lot during the day but enjoy watching the frame. Is there a way to turn off the motion sensor?sleep mode and keep it on all the time?
1 voteHello,
yes, go to change setting menu inside the frame then to auto on % off inside put all to OFF.
The Pix-Star Team.
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need simpler quick start directions. Frame doesn't display emailed photos that have been received in Pixstar acct.???
PIXSTAR for Dummies
1 voteHello,
could you please contact our support team by email at " info@pix-star.com " we will help you.
The Pix-Star Team.
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