What video formats are supported
I am considering buying an XD 10.4 frame. Please can you let me know what video formats are supported.
Anonymous
shared this idea
Hello,
you can send short video clips only by email or using our pix-star snap iPhone or Android app, most format are supported for video. Maximum 2 minutes length.
the Pix-Star Team.
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Eric Cash
commented
Once you upload the video using the app, how do you get it to play on the frame? I see the video online in "My Inbox" under "View photo-mails". However I don't see how you add the video to an album or send it to the frame
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nickmair1
commented
What format videos can a 15" frame play please?
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Brett Hall
commented
Can Pix-Star Support please provide a more robust explanation regarding file types, sizes, and dimensions supported by the frames?
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Mark Harney
commented
Does anyone else not know what this means:
Pixstar Support Team - Suggest you create a brief "hot to use pixstar snap to upload video to your frame" and put it in your knowledge base. Setting up a digital frame shouldnt take this long.
I sure don't have a clue what the support team is talking about with a "hot to use pixstar snap to upload video to your frame" is or how to do this. A little more help? This should be much easier process. Terrible
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Daniel
commented
Pix-star claims that most videos are supported, but 2 out of 3 most popular I just tried didn't show up in the manager: avi and mkv.
mp4 shows up and plays. -
holton.steve.j
commented
Pixstar Support Team - Suggest you create a brief "hot to use pixstar snap to upload video to your frame" and put it in your knowledge base. Setting up a digital frame shouldnt take this long.
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Anonymous
commented
Which formats are NOT supported?
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Bob Woolley
commented
when I sent a .mov file it says it is not the correct file format.