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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

Any suggestion to improve your Pix-Star?

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329 results found

  1. Allow me to step through photos shown on frame from the web app.

    While on the phone with the person viewing the frame I would like to control which photo is being displayed from the web interface. This would make it easier to narrate a slide show for someone who may have trouble using the remote.

    1 vote
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  2. In play mode, need option for N most recent pics

    example.. only play 20 most recent pics or
    10 most recent pics

    this would be very useful especially for inbox received pics.

    1 vote
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  3. Add Picture Album Playlist to include selected Web albums

    Add functionality to selectively group album folders into "PLaylist", e.g. Thanksgiving which will then display all the Thanksgiving albums you assign to the "Playlist" Need the ability to assign albums to various "PLaylist" Thanks

    2 votes
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  4. Create a way to hold down the ctrl key and select multiple pictures to delete at one time.

    In windows you can hold the ctrl key and select one photo, then move to the last photo and click. It would select multiple photos at one time to delete.

    5 votes
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  5. Allow the currently-showing picture on a frame to be seen on the web site.

    Allow the currently-showing picture on a frame to be seen on the web site.
    I fully realize that "the current folder name" is shown at the top of the web site. That's nice, but it's not specific enough to help me go over pictures.

    While talking with grandma it's sometimes hard to know which picture she's seeing. It would be nice to activate a feature of the web site to know what the current picture is and show (perhaps a small version) it on the web site.
    This would be especially useful if the already-requested "multiple users but not everyone…

    4 votes
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  6. 5 GHz

    Update units to access 5 GHz Wi-Fi routers

    8 votes
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  7. Display the file name before the transition.

    In situations where you have a long transition and a very short picture display time, the frame almost spends more time displaying the previous pictures file name while on the current picture. By moving the file name display call to immediately prior to the initial new picture display (before transition), it would make it much easier to both preview the pictures & names, in addition to making it make more sense for people who are watching.
    Thanks.

    1 vote
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  8. Display image metadata (date taken, etc) (please)

    I love your frame, but it has one glaring missing feature! There appears to be no way to display the "date time original" EXIF metadata. Instead we have relatively useless display fields like "folder" or "file name".

    EXIF data is present in all recent digital images, and can be selectively added to older images using any common photo editor.

    I use my Pix-Star frame to show around a thousand photos from family archives, and people are always asking "WHEN was that taken" - the data is there, inside the image, and it sure would be nice to be able to…

    21 votes
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  9. It would be nice to be able to turn off weather and calendar widgets and just allow the display of pictures

    In the frame configuration panel give the user the ability to turn off features from displaying like weather and calendar date. This would allow the user to just experience the pictures.

    3 votes
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  10. White frame

    It would be nice to have a white frame. Black is a bit dated

    1 vote
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  11. Display proper name of sender when posting from the app

    As a user of the app, when I post pictures to the cloud, I need the user of the frame to see who sent it, without having to parse some weird character string.

    1 vote
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  12. Allow display of specific picture via web interface

    Sometimes while talking to my grandma I want to bring up a specific picture for her. Would be nice if that were possible via the web app. Specifically, bring up a specific picture for a certain amount of time.

    3 votes
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  13. Please change email verbiage for accounts allowed to send to the "WHITE LIST" and the not allowed "BLACK LIST"

    When setting up emails that are ALLOWED to send or NOT ALLOWED, they are referred to as the WHITE LIST or BLACK LIST! Can we please using different verbiage to describe or just delete this label for these lists? Thank you

    1 vote
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  14. Do you plan to offer an UHD (ultra high definition) frame? I would enjoy my pictures even more with higher resolution.

    Please make an UHD (ultra high definition) frame. Higher resolution will be even more enjoyable.

    7 votes
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  15. SAMBA server - drop the insecure SMB v1, upgrade to v2+

    The original SMB protocol (v1) has been deprecated for years, known to be very insecure (remember WannaCry?).
    Current systems don't even support connecting to that by default. In Windows 10 - since v1709 - you'd have to manually activate the old "SMB 1.0/CIFS client" feature to access this picture frame. And that is a BAD idea to have it enabled on a regular basis (makes you vulnerable to all kinds of attacks when connecting to any OTHER samba servers).

    My question is: do you even plan updating this (in firmware)? And when?

    12 votes
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  16. New market

    I feel there is a market untouched. I believe Every privately owned assisted living facilities should provide a pic-star frame to their new residents. Which will allow family to upload pictures live to their elderly love ones!! Just saying... I’d approach them!! 🤷🏻‍♀️

    1 vote
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  17. Correct Misspelled Word

    In the 'create a reminder' area on this website (not the actual frame) you have the word 'medicine' misspelled; you have it spelled 'medecine.'

    1 vote
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  18. Support High Efficiency Image Format (.HEIC files)

    Apple switched to .HEIC files a couple years ago and Android is adopting them as well, but these files don't appear on my Pix-Star PXT510WR04 FotoConnect XD 10.4 inch. Please update the firmware of existing frames to support Support High Efficiency Image Format. I know my phone can be configured to use JPEG files, but configuring my phone to overcome a limitation of a PIx-Star frame isn't the way to promote Pix-Star in 2019 and beyond.

    In the meantime, please add a Knowledge Base article describing High Efficiency Image Format, the plan for Pix-Star support, and which frames will support…

    120 votes
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  19. Support newer top-level domains for account email address

    I would like to change my account email address (not my picture frame email address). My new address uses a newer ".email" top-level domain. When I try to change it, the settings page says, "Sorry, this email address is not valid." It is valid though, and I was wondering if we could get that changed.

    5 votes
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  20. Ability to delete photos through the app (from History?)

    While in the app, enable Select and Delete for photos in History

    1 vote
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