General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
329 results found
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Allow Sorting on Website
In the display on the website allow sorting by file name, file date, etc so it is easier to find and delete duplicate photos.
13 votes -
Website needs more Compute ( CPU & or I/O )
love all the features and functions BUT the website is dog slow when just displaying email photos
1 voteadditional resources have been added.
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Support High Efficiency Image Format (.HEIC files)
Apple switched to .HEIC files a couple years ago and Android is adopting them as well, but these files don't appear on my Pix-Star PXT510WR04 FotoConnect XD 10.4 inch. Please update the firmware of existing frames to support Support High Efficiency Image Format. I know my phone can be configured to use JPEG files, but configuring my phone to overcome a limitation of a PIx-Star frame isn't the way to promote Pix-Star in 2019 and beyond.
In the meantime, please add a Knowledge Base article describing High Efficiency Image Format, the plan for Pix-Star support, and which frames will support…
120 votesNow HEIC format is supported when sent by email or uploading to a web album in the account.
Send sending for the iOS app they were already supported before.
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Allow user the ability to delete an album.
It appears the only way to delete an album is to click on each of 500+ photos one at a time. This is very low tech. I should be able to click on an album and click on the delete selection button and the entire album be deleted.
1 voteHello,
it’s already like this in the web site you can select a web album and then click the “delete selected” button then it will delete the whole web album.
The Pix-Star Team.
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Put your new User Manual online.
Put your new User Manual online. You still have the 2014 version User Manual as the only downloadable version, and you have changed the screen names since then.
6 votesthe user manual is now inside our knowledge base.
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File management on frame should display a thumbnail and be sorted by last received.
I cannot find a specific video to delete without sorting through Every file on the frame. The files are completely random order in the management section, without thumbnails. The online acct delete didn't remove the video from the frame. Video is too large and sends the frame into a loop, making it useless
1 voteThere are thumbnail of each picture video in the file manager in the frame.
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Kudos
Just wanted to say thanks for a great product. My 91 year old mother feels like she connects with her family when she sees the photos they add daily.
She doesn’t have internet service but I put a hotspot in her home and it works great.1 voteThe pix-star Team thank you very much for your support.
Web re very happy that it bring such joy to your Mother.
The Pix-Star Team. -
Select multiple Albums
I would like a "Switch Slide Show" option to select more than one album (but not all albums).
Basically check off which albums to play.16 votesFrames sold after October 1st, 2020 have now this feature.
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2 votes
Hello,
you may order a new one from our web shop here:
http://shop.pix-star.com/collections/all
The Pix-Star Team.
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2 votes
You are welcome.
The Pix-Star Team. -
Please could you update your Android app to work on Chromebooks running Play store? tThanks
Please update Android App to work on Chromebooks running the Play Store
1 vote -
User specified sort order
I would like to be able to drag & drop images on the web interface to rearrange the order of images to be displayed.
If that is not feasible, then I would like to be able to specify new files names and be able to sort by the file name.
83 votes -
Provide an option to download pictures to your PC
We have people from all over submitting pictures to our frame to keep Mom up to date on our lives. I wish we could download them to my PC both for backup, but also to be able to make prints and videos incorporating those photos.
1 voteHello,
Such option already exist, select pictures or albums in the pix-star.com web site inside your account and click the button " download selection to the computer".
The Pix-Star Team.
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Improved Randomization Logic
The current Randomizing option will cycle through photos however it tends to repeat multiple photos throughout the slideshow. I especially noted that if the photo frame goes to sleep for some time, it seems to start back at the beginning of the previous randomization cycle.
An improved randomization logic would be one where photos will not repeat, until every picture has been viewed. This could be accomplished with a logic that would have to maintain a table of all the photos listed and it would randomly hit each photo, but without repeating. Once the last photo is triggered, then the…
2 votesHello,
our implementation already works exactly as you describe:
step 1 a list of all the picture to be played in the slide show is built.
step 2 their position (index) is shuffled in the list by changing randomly their position.
so this method is a 100% guaranty that each picture plays only 1 for sure.
of course if you do have duplicate inside the frame then in the random they are also duplicate.
but the random method by itself for sure does not create duplicate it is impossible with this method.
The Pix-Star Team.
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Move images from inbox to web album
I would like it to be possible to move images from the inbox to a web album. Today I must copy images from inbox to a web album and after the copying is complete I delete the images from the inbox..
10 votesHello,
There is already such feature in the web site.
Select the picture to copy then just above the pictures at the right click on the drop down menu saying " copy picture to web album" and select the destination album.
remark: you must create the web albums first int eh page " view my web albums".
The Pix-Star Team.
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Reminders online
I need to be able to create the reminders online. The remote control is too cumbersome without an actual keyboard and only up and down arrows. Additionally I need to be able to do it remotely.
Also, I need these reminders to stay up the whole day or at least for an extended amount of time. They can appear at the bottom of the pictures.
Birthday reminders should have a setting to repeat annually and stay up all day (like the weather).13 votes -
sync pix-star folders with my smugmug.com account
Thanks for the wonderful digital picture frame! After using it for a couple days, I thought it would be even better if you could update it such that
folders in my pix-star sync automatically with folders in my smugmug.com account. It will be a win-win-win for you and smugmug and users, for example, I will only need to upload once, either to smugmug or to pix-star, you will not worry about the memory limitation in pix-star (new folders can be downloaded to over write old ones), smugmug will expand the viewers with pix-star.1 vote -
ONedrive
Connect to a OneDrive shared folder. E.g. I share a folder from my OneDrive to my grandfathers account. I’d like to be able to show these pictures in the shared folder...
1 voteShared folders should work now for OneDrive.
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Fix the auto update feature of Pixstar so that it will connect with Onedrive
Fix the auto update feature of Pixstar so that it will connect with Onedrive
4 votesHello,
It’s working right now.
The Pix-Star Team. -
Allow reminders to be created online.
Currently there is no functionality for reminders or alarms online. Creating them on the frame is cumbersome due to the interface.
10 votes
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