General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
215 results found
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Display the reminders for each day with the daily information pages (calendar and weather).
I would like to use this feature to remind my mom of appointments but I'm afraid she won't be looking at the frame when the reminder is displayed. If the reminders were displayed with the daily information, she would be more likely to see this information. Thank you!
8 votes -
The ability to edit alarms/reminders online
It would be most helpful to be able to edit existing alarms and reminders online. I would love to be able to change the time on a reminder rather than having to create a new alarm/reminder with the new time and then having to delete the old reminder.
8 votes -
Please use the email title used when emailing a picture from smartphone app as a caption for each picture
Please use the email title used when emailing a picture from smartphone app as a caption for each picture
7 votesHello,
You can already display the subject of the email as a caption at bottom of the image in the slide show inside the frame.
Go to change settings menu then to Slide show menu.
here go to
display details.
inside choose " display subject".
then in the slide show the subject will show on the picture.
REAMRK: this does not work in collage mode you need to switch to the mode where it shows 1 picture at a time on the screen.
The Pix-Star Team.
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Automatically accept photos and display them without the menu/timer
Automatically accept photos and display them without the menu/timer, maybe display a star or email icon to indicate they are new.
When I have automatic enabled, I hear the ding of a new photo, but who knows when it will display. Automatic and show throws up the menu and blocks half of the new picture.
7 votes -
Better Instagram Support
Modern Instagram images are up to 1080x1080 pixels and may be not square. So far I got 800x800 on my frame with white borders on rectangular images to make them square.
It would be really nice if you can export Instagram images in full resolution and without adding borders.
7 votes -
Allow multiple folders to play, but not all
I would like the ability to select multiple (but not all) folders to be played. It looks like it's either one or all. How about some in-between? I have to work around this by creating a new folder and copying the ones I want to play to it, then select this new folder to be played.
7 votesHello,
While it is true you cannot do this selection from the web site, you can do it inside the frame going to “my web albums pictures” menu inside the frame then enter inside the supplier name and then inside you can select the albums to play.
Arnaud
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How to avoid duplication on my uploaded photo?
If I upload photos sometimes there is a duplication. Can I avoid this?
7 votesHello,
you need to manually delete them online in the web album in your pix-star.com account.
The Pix-Star Team.
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Remote Firmware Update
It would be great if an "Update Firmware" button could be added to the Pix-Star portal. We bought two frames, the closest of which is 2 hours away. Neither of the recipients are particularly tech savy.
7 votesHello,
Contact us by email at
we will give you a method to remotely update the software of the frame when a new firmware is available
The Pix-Star Team
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7 votes
this is fixed
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Share account photos across multiple accounts
Is there any way to use the configuration from my first frame to be used for multiple frames when linked together? It looks like just emailed photos and new shared albums are linked but I can't link an existing album.
7 votes -
Show picture that is coming from the inbox.
When I open the inbox and say yes to a new picture, this picture should be desplayed as the next picture.
7 votesHello,
When you open the inbox manually to confirm the picture you already see it on the screen so you can visualize it as long as you want.
it’s already more or less what you ask for.
Once accepted we can only put it in the slide show and display it at the next rotation depending on the type of slide show normal or random it will have a different position.
We cannot display it again just after you accept all the pictures of the inbox.
The Pix-Star Team.
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better transitions between photos: fade to black for example
I find the fade transition to be a bit jerky. Looks like a processor issue, but if not.. maybe it could be improved. Also, it would be nice to have a fade to black transition. I think this is also called dip to black.
6 votes -
Automatically move pictures from internal memory to sd card
Since the SD card is not used to expand the internal memory nor is it accessible through samba (for technical reasons). Could it not be possible to have the option to have internal memory pictures automatically moved to the SD card?
6 votesYou can copy pictures from the internal memory “one shot” to the SD card using the File Manager.
The Pix-Star Team.
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Loop GIF animations
It would be nice to loop gif animations, instead of staying at the last frame. For instance if I load a 20-seconds animation and the frames changing time is 5 minutes, I see the last frame for too long and looping would be a better option.
6 votesHello,
ok then please submit a NEW idea and we will see if we can do it.
we need to close the current one.
Regards,
Arnaud.
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resize on upload
Resize pictures on upload or emailed to the web site before storage. The size should be configured to be the native resolution of the frame retaining aspect ratio.
6 votesHello,
Our system is already working like this with auto resize.
The Pix-Star Team.
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Put your new User Manual online.
Put your new User Manual online. You still have the 2014 version User Manual as the only downloadable version, and you have changed the screen names since then.
6 votesthe user manual is now inside our knowledge base.
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Portrait Mode
The 15 inch Pix-Star Frame has FOUR factory implemented hook-type mounting holes, two for Portrait and two for Landscape. I am told that the frame DOES NOT function in Portrait mode. Being you are enabling the frame to be mounted in the Portrait position, when will you implement the portrait display mode? Even implementing only the photos to be displayed in Portrait mode would be a BIG plus.
By installing the portrait mounting wholes, you are definitely implying that it will function in that mode.
6 votesImplemented now.
Contact us if necessary.
The Pix-Star Team. -
6 votes
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add backup function to web interface.
I have my pixstar setup perfectly. All folders make sense and all photos came from lots of different places. Now i want an exact archive to save my work for all time. Please add a function to the website that will create a zip file and compress all content with all folders and let me download that zip file to my computer for posterity.
Please and thanks.
Your products and service make it smooth and painless to create wonderful works.of art that literally change the quality of peoples lives. Please help us easily preserve that for future reference.
6 votes -
Improve bezel quality
This frame is premium price due to its high level of functionality. However, the quality of the bezel is not great and doesn't give a quality feel. I would much happier with the product (even if it cost an additional £50) if the device had a better quality frame (high gloss black for example) and had a bit more substance to its weight.
5 votes
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