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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

213 results found

  1. Kudos for the USB keyboard interface, BTW!

    You should note in your documentation that you can plug in a USB keyboard, which makes the initial setup MUCH easier. Entering my WiFi password, navigating through the menus with the arrow keys, really, really nice!

    1 vote
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  2. have the correct serial # on the back

    so it can work when being entered

    1 vote
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  3. File management on frame should display a thumbnail and be sorted by last received.

    I cannot find a specific video to delete without sorting through Every file on the frame. The files are completely random order in the management section, without thumbnails. The online acct delete didn't remove the video from the frame. Video is too large and sends the frame into a loop, making it useless

    1 vote
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  4. Allow deletion of audio messages

    Currently, audio messages cannot be deleted. I sent a test message with the Android app, and now it's stuck as the only audio message on my grandmother's frame. Please allow the option to delete audio messages the same way users can delete photos!

    2 votes
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    Hello,

    The function to delete the audio message is already implemented. Please make sure you have the latest sotware version.

    To delete the audio message, you can go to

    My Photo-Mail Inbox → My Voice Messages.

    Then press on Select files to delete, and select all the Audio Messages you wish to delete, and the last step is to press on Delete selected files.

    The Pix-Star Support Team.

  5. Remote Firmware Update

    It would be great if an "Update Firmware" button could be added to the Pix-Star portal. We bought two frames, the closest of which is 2 hours away. Neither of the recipients are particularly tech savy.

    7 votes
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  6. Option to play last 5, 10, 20, 60, all pictures for Grandparents who cannot manage the frame themselves

    Great Grandparents/Uncles/Aunts cannot manage their local device. Either create an option for remote login management (delete or do not display) of the my inbox photos received via email or limit the pictures displayed to the last 5, 10,20....you get the idea.

    4 votes
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    There is already inside the frame a feature to play only latest received pictures based on the date, for example the last 3 days, last 7 days, last 30 days.

    This feature does the same thing as you describe here and should answer your need.

  7. 1 vote
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  8. Use email subject as picture name

    I wonder if it may be possible for the Frame to use the email subject as the picture title. This would make it so much easier to name pictures so that the recipient can identify what they're looking at!

    17 votes
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  9. Kudos

    Just wanted to say thanks for a great product. My 91 year old mother feels like she connects with her family when she sees the photos they add daily.
    She doesn’t have internet service but I put a hotspot in her home and it works great.

    1 vote
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  10. Sort external web albums alphabetically

    When importing external pictures the albums are not shown in order, which makes finding specific albums difficult. Please present a sorted list. Specifically, I use SmugMug so I don't know if this problem exists with other sources.

    10 votes
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  11. Improved Randomization Logic

    The current Randomizing option will cycle through photos however it tends to repeat multiple photos throughout the slideshow. I especially noted that if the photo frame goes to sleep for some time, it seems to start back at the beginning of the previous randomization cycle.

    An improved randomization logic would be one where photos will not repeat, until every picture has been viewed. This could be accomplished with a logic that would have to maintain a table of all the photos listed and it would randomly hit each photo, but without repeating. Once the last photo is triggered, then the…

    2 votes
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    Hello,

    our implementation already works exactly as you describe:

    step 1 a list of all the picture to be played in the slide show is built.

    step 2 their position (index) is shuffled in the list by changing randomly their position.

    so this method is a 100% guaranty that each picture plays only 1 for sure.

    of course if you do have duplicate inside the frame then in the random they are also duplicate.

    but the random method by itself for sure does not create duplicate it is impossible with this method.

    The Pix-Star Team.

  12. 1 vote
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  13. Please could you update your Android app to work on Chromebooks running Play store? tThanks

    Please update Android App to work on Chromebooks running the Play Store

    1 vote
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  14. Ability to change orientation

    I rotated some photos before sending them, but they got rotated back when they were received by Pixstar.

    4 votes
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    Hello,

    Actually it is not necessarily a problem on the frame, it usually is a problem with the software you used to rotate the picture?

    some software rate on the screen but when you save it doe sNOT save the new orientation, so it is lost. so when your system receive it the rotation info is lost so it can’t find it.

    also could you send that picture to us by email to " info@pix-star.com " so that i check the rotation information inside?

    Thank you.

    Arnaud.
    Head of Customer Support.

  15. Create iPhone and iPad app

    Create an app the will allow the user to manage their pix star account. Currently I am unable to move pictures while on the web site account using my iPad

    55 votes
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  16. Great product-Thanks! Set up a challenge using th buttons on the back. How about a touch screen interface?

    Set up was difficult using the buttons on the back. Once frame was registered much easier. My suggestion is to include a touch screen interface--I keep hitting keys to input by Wi-Fi network--using buttons on back and then clicking Ok was time consuming. Thanks

    10 votes
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  17. Repeating reminders based on date

    To be able to setup reminders for birthdays, anniversaries, and other yearly repeating reminders. Looks like the only repeating reminders you can setup are by the day of the week.

    5 votes
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  18. Slide Show Options

    I'd like to be able to set the slideshow to default to a DNLA folder as my pictures are saved on the Media server and also the functionality to loop the same slideshow continuously

    2 votes
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  19. 1 vote
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  20. Allow reminders to be created online.

    Currently there is no functionality for reminders or alarms online. Creating them on the frame is cumbersome due to the interface.

    10 votes
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