Allow deletion of audio messages
Currently, audio messages cannot be deleted. I sent a test message with the Android app, and now it's stuck as the only audio message on my grandmother's frame. Please allow the option to delete audio messages the same way users can delete photos!
Hello,
The function to delete the audio message is already implemented. Please make sure you have the latest sotware version.
To delete the audio message, you can go to
My Photo-Mail Inbox → My Voice Messages.
Then press on Select files to delete, and select all the Audio Messages you wish to delete, and the last step is to press on Delete selected files.
The Pix-Star Support Team.
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Pete commented
I do not have that setting on mine frame. Is there another way to delete voice messages?
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1gushertz commented
Yes....it is a problem. There are "some" audio messages I want off of my frame permanently. The inability to delete such is a huge oversight and should be corrected in the next software update.
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Lynn commented
I want to curate the voice messages on my mom's frame. The clutter of many audio messages does create a problem, she can't sort and listen to those that are dear to her with a lengthening list of others that are meaningless to her. Please reconsider this request.