General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

  1. Allow user the ability to delete an album.

    It appears the only way to delete an album is to click on each of 500+ photos one at a time. This is very low tech. I should be able to click on an album and click on the delete selection button and the entire album be deleted.

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  2. Website needs more Compute ( CPU & or I/O )

    love all the features and functions BUT the website is dog slow when just displaying email photos

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  3. 1 vote
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  4. website sorting order

    i have over 2,000 photos uploaded. how do i get to the oldest ones on website? it only sorts newest to oldest. i want to delete some older photos, but can only load 20 at a time. it will take a long time to get to the bottom. any suggestions?

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  5. Self-Service Frame Replacement Update Capability

    I just bought a replacement for my previously purchased frame that completely failed and would say that your frame replacement process is completely stupid. I should be able to manage my frame (replace it) on the website. Instead, I had to run around collecting serial numbers and other information to send to some admin person at your company to make some change to your database. I looked at this before I bought the new one and tried to convince my wife to just use one of the 10" Echo shows (which i have 2 of them) instead of messing with…

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    Thank you for this suggestion.

    It is now possible inside your pix-star.com account (go to " my profile ") to update yourself your frame serial number so that you can self service when replacing an old pix-star frame by a new Pix-Star unit.

  6. Good Product

    I am very pleased with your product and the way it functions.

    1 vote
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  7. Wallpaper

    Sometimes I would like to display only one picture but when I select only one it plays as a slideshow. Please consider an option for a fixed photo display

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  8. ability to send comment or send ❤️ to whomever sent a pic to your frame

    would be wonderful to be able to acknowledge that you like or love a photo someone has sent to your frame

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  9. Typos on Amazon page

    Great product but you have some sloppy typos on your Amazon page (https://www.amazon.com/stores/node/3038638011?_encoding=UTF8&field-lbr_brands_browse-bin=Pix%20Star&ref_=bl_dp_s_web_3038638011) Specifically: "Control the frame remotly" (should be "remotely") and "The personnal connection" (should be "personal")

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  10. display name of album on frame for each photo

    display name of album on the frame for each photo

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  11. Using TVersity as picture server

    When using TVersity as a server to send photos to the Pix-Star the advice is to use the setting for the Sony PS3 BUT for the latest TVersity version software this still results in small thumb nail pictures being shown.
    Using the Sony PS4 setting seems to get them to show full size on the screen.

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  12. Ability to delete photos through the app (from History?)

    While in the app, enable Select and Delete for photos in History

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  13. Correct Misspelled Word

    In the 'create a reminder' area on this website (not the actual frame) you have the word 'medicine' misspelled; you have it spelled 'medecine.'

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  14. New market

    I feel there is a market untouched. I believe Every privately owned assisted living facilities should provide a pic-star frame to their new residents. Which will allow family to upload pictures live to their elderly love ones!! Just saying... I’d approach them!! 🤷🏻‍♀️

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  15. Please change email verbiage for accounts allowed to send to the "WHITE LIST" and the not allowed "BLACK LIST"

    When setting up emails that are ALLOWED to send or NOT ALLOWED, they are referred to as the WHITE LIST or BLACK LIST! Can we please using different verbiage to describe or just delete this label for these lists? Thank you

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  16. Display proper name of sender when posting from the app

    As a user of the app, when I post pictures to the cloud, I need the user of the frame to see who sent it, without having to parse some weird character string.

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  17. White frame

    It would be nice to have a white frame. Black is a bit dated

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  18. Display the file name before the transition.

    In situations where you have a long transition and a very short picture display time, the frame almost spends more time displaying the previous pictures file name while on the current picture. By moving the file name display call to immediately prior to the initial new picture display (before transition), it would make it much easier to both preview the pictures & names, in addition to making it make more sense for people who are watching.
    Thanks.

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  19. In play mode, need option for N most recent pics

    example.. only play 20 most recent pics or
    10 most recent pics

    this would be very useful especially for inbox received pics.

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  20. Allow me to step through photos shown on frame from the web app.

    While on the phone with the person viewing the frame I would like to control which photo is being displayed from the web interface. This would make it easier to narrate a slide show for someone who may have trouble using the remote.

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