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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

325 results found

  1. having a historic of which photos i send by the mobile application

    It would be interessant havind the historic of what we have send with our phone!

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  2. Subject line from Pix-Star app doesn't appear as overlay

    I have noticed that when sending a photo from the Pix-Star iPhone app, if I complete the optional subject line, it does not appear on the frame when overlay is activated. The overlay feature works fine when sending from a conventional email application, however. Would it be possible to have this corrected? Thank you.

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  3. Be able to add photos to existing albums.

    It seems you can't add upload pictures to an existing Web Album that has been created. You can Copy to an album, but that just requires an extra step of creating a new album, and then copying to the album you want.

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    Hello,

    yes it is possible from the inbox to copy pictures to an existing pix-star web album.

    just select the pictures, then in the drop down menu choose the destination web album and they are copied.

    The Pix-Star Team.

  4. 1 vote
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  5. explain how to remotely determine frame model number

    explain how to remotely determine frame model number

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  6. Instruction worthless

    can't set up email address

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  7. I want the display on all the time. I don't like the motion sensor.

    This frame I for my parents and they don't move a lot during the day but enjoy watching the frame. Is there a way to turn off the motion sensor?sleep mode and keep it on all the time?

    1 vote
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  8. 1 vote
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  9. Don't like the new update for the Android. There is no way to set the interval for slideshow.

    Don't like the new update for the Android. There is no way to set the time interval for slideshow.

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    Hello,

    Actually there is still this feature, no problem.

    Same as on the previous Android Pix-Star app, no change.

    1- if your mobile phone has physical buttons there are 2 methods to adjust slide show interval:

    a- by clicking on the MENU button when the slide show is playing and a menu shows up inside you can change the interval.

    b- or by clicking more than 2 seconds with your finder on the picture when slide show is playing this same menu shows up too.

    2- If your mobile phone has no physical buttons (for example the “Next”) then use the 2nd method above:

    - by clicking more than 2 seconds with your finder on the picture when slide show is playing this same menu shows up too.

    Hope this clarifies.

    The Pix-Star Team.

  10. 1 vote
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  11. 1 vote
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  12. Delivery Switzerland

    Dear Team - I wanted to order you frames for Switzerland, but in your Drop Down List "Switzerland" is NOT mentioned ?? How to do, please HELP .

    1 vote
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  13. Ethernet vs. WIFI

    A family member does not have WIFI and so would need to hook directly into their cable modem via ethernet. What is the best solution? And which frame do you recommend?

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  14. 1 vote
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    Hello,
    In collage mode if you don’t want pictures to be cropped it’s possible just go to change settings menu then to slide show sub menu and here in the " display mode" choose the " collage x5 without crop " then your pictures will display as they are, no crop.
    The Pix-Star Team.

  15. ONedrive

    Connect to a OneDrive shared folder. E.g. I share a folder from my OneDrive to my grandfathers account. I’d like to be able to show these pictures in the shared folder...

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  16. sync pix-star folders with my smugmug.com account

    Thanks for the wonderful digital picture frame! After using it for a couple days, I thought it would be even better if you could update it such that
    folders in my pix-star sync automatically with folders in my smugmug.com account. It will be a win-win-win for you and smugmug and users, for example, I will only need to upload once, either to smugmug or to pix-star, you will not worry about the memory limitation in pix-star (new folders can be downloaded to over write old ones), smugmug will expand the viewers with pix-star.

    1 vote
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  17. Provide an option to download pictures to your PC

    We have people from all over submitting pictures to our frame to keep Mom up to date on our lives. I wish we could download them to my PC both for backup, but also to be able to make prints and videos incorporating those photos.

    1 vote
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  18. Please could you update your Android app to work on Chromebooks running Play store? tThanks

    Please update Android App to work on Chromebooks running the Play Store

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  19. 1 vote
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  20. Kudos

    Just wanted to say thanks for a great product. My 91 year old mother feels like she connects with her family when she sees the photos they add daily.
    She doesn’t have internet service but I put a hotspot in her home and it works great.

    1 vote
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