General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
156 results found
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Show some screenshots of the troubleshooting on the web-site, and a picture of the remote.
I am trying to figure out remotely why the photos are not being displayed, even though the weather in 5 different cities is being displayed. Trying to tell my mother which button on the remote to hit from just the descriptions is like telling someone from the 1800s how to shift gears in a car.
1 voteHello,
You can check which slide show is playing from your account on the web, then if not the right one you can switch the slide show from the account online, we can explain to you in details, just contact us at:
Regards,
Arnaud
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Volume and mute controls
Suggest adding a volume and mute control to the frame in future designs. Perhaps along the top or edge where it is convenient. It's very inconvenient to locate the remote and hold down the volume control to get to a muted state. Additionally, I was unable to find any reference to volume controls in your manual or knowledge base so it took a bit of trial and error to figure it out.
1 vote -
Set one picture as a web album "cover", so that picture always displays first when the album is viewed.
Set one picture as a web album "cover", so that picture always displays first when the album is viewed. (I have added text to "cover shots" but they are pushed down the line when new pictures are added).
1 vote -
Add email template/editing for sending photos to friends
Hi,
I would appreciate if I could change default email body when sending photos to friends. My parents are not native english as well as their friends/families. It would be good if I could change the email body somewhere on web portal.
Additionally, Would it be possible to apply different email templates/messages for different email contacts or groups (friends, families,co-workers...)Thanks
Vladimir
1 vote -
1 vote
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Thank you
Great product! My parents who live outside of the US and are technically challenged are very happy to receive this as a gift. They'll enjoy daily surprises of their grand children and I will be able to manage the frame remotely.
1 voteHello,
Tahnk you
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The Web Radio genre choices are poor. Pixstar should use SKY.FM internet radio as an example of how "Genre" should be categorized.
SKY.FM Internet radio has over 60 genre classifications - each described and easily understood. The way Pixstar stations are listed, there is no way of knowing what the format of the individual stations is until you listen to sample after sample, which could take hours and hours of hit and miss scrolling.
Bottom line - break the stations down a lot further by category and better describe their format.
I enjoy Relaxing Music, New Age, Nature, Dreamscapes, Love Music,for example, just to name a few. Where exactly do I find this type music in the Web Radio menu?
1 vote -
Offer add-on wood frames that could be attached to frame
Offer add-on wood frames that could be attached to frame.
1 vote -
Editing feature to crop and edit photos
is there a feature on this website that allows the user to crop photos or edit them? that's all this frame user wants. great product, but i'd like to crop some photos so portrait photos are closer up. thanks!
1 vote -
Stitching photos together
I love my pixstar photo frames (I have several now). However one function I would love to see is linking photo so they play in a short sequence (almost like a slowmo movie). I love the random picture with my dropbox photo album but sometimes I have a action sequence or a before/after photo it would be great if I could somehow stick them together (had consider recording them in flash or as a video for play back but pixstar does not support this etc) and when the pixstar came across that grouped picture set it played them as a…
1 voteTechnical limitations does not allow us to implement such feature on this platform. Thank you for your understanding.
The Pix-Star Customer support team.
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Let's add thislife.com as an external provider! Please?
Please add thislife.com as an external source
1 voteWe double checked on thislife.com web site and as of today they still don’t provide any way for 3rd parties to access pictures stored inside their service.
Shutterfly DOES provide an API that allows 3rd parties to access users pictures with authentication (and we use it, so Pix-Star users can access shutterfly pictures), but thislife.com not (at least “not yet”).
So for this reason we cannot add this provider right now. You may contact thislife.com people and mention this problem to them, see if they can do something
The Pix-Star Customer Support Team.
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Idioma
Gave as a gift to my mom a Pix-Star and she is very happy, the device is really good, deserves the accolades that make the criticism. I suggest that you can select the language to navigate around the site, because as the picture frame is sold worldwide this should allow the choice of language, in our case the Portuguese of Brazil. Thanks for listening!
1 vote -
1 vote
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A remote control for the elderly with 3 large buttons only. Back, forward and stop. Hide the rest under a flip up cover.
Many older people ( and younger ones!) get confused trying to operate a remote control. The maze of buttons is overwhelming to them. And if arthritis sets in, it's almost impossible to use one. Would you look into a remote that has only 3 large buttons showing, - back, stop and forward. Hide the remaining necessary ones under a flip cover so they can't be seen....Out of sight , out of mind. I am impressed by your frames and am buying one for my 89 year young mother. Thanks!
1 vote -
What can i do to have a french version ?
Your english version can't help me. So i wish to get a French version
1 vote -
Connecting to Synology PhotoStation
Please make it possible to synconise the frame with an photo album hosted on Synology DiskStation`s PhotStation over the internet.
Thanks1 vote -
Add a field to request a county as well as a city be added to weather on the web app.
It would be great to be able to suggest a County and a city be added to: My Weather Forecasts, on the web app.
1 vote -
Add the ability to manage inbox folders from web
We would like to be able to manage inbox folder from the web app. Right now it has the ability to filter by sender but does not show the file names give on the frame itself.
1 vote -
Dropbox Access issue
When I tried to import an external photo album with Dropbox it brought up a dialog box asking me to grant access to pix-star to my Dropbox. I clicked OK. But when it went to next screen it says it can't access my Dropbox account. I deleted the web album for Dropbox online and tried to set it up again but keep getting the same access denial. How do I get it to ask me to grant access again from my iPad and Google chrome? I don't see a setting to erase cache, which might solve the problem on a…
1 votehello,
try to go to your dropbox account and to the configuration panel of this account inside the dropbox web site, here there is a section that shows the APPs that have been authorised, you should see pix-star app, here REVOKE this app (delete the authorisation).
then try again from pix-star.com
for further question about this issue contact us by email at info@pix-star.com, not using this forum.
Thank you.
Arnaud
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timed slideshows
please offer the ability to attach viewing times to an album, so that I can automatically change slideshows for different times of day/week
thanks,
1 vote
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