Show some screenshots of the troubleshooting on the web-site, and a picture of the remote.
I am trying to figure out remotely why the photos are not being displayed, even though the weather in 5 different cities is being displayed. Trying to tell my mother which button on the remote to hit from just the descriptions is like telling someone from the 1800s how to shift gears in a car.
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Jon
shared this idea
Hello,
You can check which slide show is playing from your account on the web, then if not the right one you can switch the slide show from the account online, we can explain to you in details, just contact us at:
Regards,
Arnaud