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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

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215 results found

  1. Please add a 2 minute display interval..

    1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.

    4 votes
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    completed  ·  0 comments  ·  Admin →
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  2. Rename web albums

    Please make it possible to rename a web album. Right now it only takes the name from the source folder (OneDrive in my instance). And I've *neatly" ordered my photos in folders accoring to year and subfolders with months. It's confusing when all my albums are "July" (that's our vacation month ;) )

    2 votes
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    6 comments  ·  Admin →
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  3. I try to add "Buffalo" in the suggest a city field. It says it is added, but changes it to "Buffalo Lake" in Minnesota.

    It seems this city would have be added outside the "suggest a city" field. Manually added via admin is the solution, I believe.

    1 vote
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    2 comments  ·  Admin →
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  4. I tried suggesting my City for the weather section, but it defaults to "Buffalo Lake, MN". I'm trying to add "Buffalo, MN"

    1 vote
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  5. Weather suggested city for Minnesota

    Please add Buffalo. Buffalo Lake is automatically added when I type "Buffalo". These are two different cities.

    1 vote
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  6. Allow user to create their own "Event Type."

    It would be really nice if users were allowed to create their own Event Types as often the Alarm, Important isn't quite what you need.

    Also, please correct the spelling of the word medicine.

    Thank you!

    3 votes
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  7. I think you should respond to customer's email...I have sent an email to you requesting new password. You do not respond

    You should respond to customer's email. I have sent several requesting new password as I cannot get into Wifi and therefore cannot receive pictures. Your service is terrible!!!

    3 votes
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  8. More detail in the user manual

    Have a "generic" manual to print and send out with the frame. Maybe have a much more detailed manual on-line. Put ALL the information for the settings options in the on-line manual. Update the on-line manual as you make all the wonderful changes it looks like you're making based on customer feedback. Put a link in the printed manual you send out and encourage people to look there for new features.

    2 votes
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  9. Features in Detail

    I want to know fastest transition time before I buy. Can't find the information anywhere. Not even in the manual, which I opened to check. Please add many more "details" on the web-site - maybe have a click button for "More Details" below the "popular" ones that are there.

    3 votes
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    3 comments  ·  Admin →
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  10. The ability to edit alarms/reminders online

    It would be most helpful to be able to edit existing alarms and reminders online. I would love to be able to change the time on a reminder rather than having to create a new alarm/reminder with the new time and then having to delete the old reminder.

    8 votes
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    completed  ·  1 comment  ·  Admin →
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  11. You need to support showing multiple selected albums!

    1 vote
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  12. How to remove contacts from list

    How do I remove names from my contact list?

    1 vote
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  13. is it possible to have a different time interval between 1 minute and 5 minutes

    4 votes
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    completed  ·  1 comment  ·  Admin →
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  14. Sort pictures on website in reverse order

    When viewing an album on the website, the photos are sorted by the upload date. It would be much more useful to sort in the reverse order so the most recent are at the top. I often use this web view to see what the most recent photos I uploaded are, and right now I have to scroll to the bottom which takes forever as the photos load 20 at a time.

    12 votes
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    completed  ·  2 comments  ·  Admin →
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  15. Enlarge photos would be a great option

    This would be a great addition

    2 votes
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    completed  ·  AdminPix-Star Support (CEO / Founder, Pix-Star) responded

    Hello,

    This is already an existing feature.

    Go to the change settings menu, then go to

    SLIDE SHOW

    in this menu you have:

    Display mode

    Here change to choose:

    SMART FILL

    this will enlarge pictures when possible, that is to say if the pictures is a least 80% of the size of the screen, if the picture are smaller than that we don’t enlarge them as they look pixelated and quite ugly then.

    The Pix-Star Team.

  16. before a video plays, it shows this screen that tells me that a video is about to play. Why? Skip that and just play the video!

    before a video plays, it shows this screen that proudly tells me that a video is about to play. Why?
    Remove that screen and just play the video directly!

    1 vote
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    1 comment  ·  Admin →
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    completed  ·  AdminPix-Star Support (CEO / Founder, Pix-Star) responded

    Hello,

    This is already an existing feature.

    Go to the change setting menu, then go to

    SLIDE SHOW

    in this menu at the very bottom you have:

    Video options

    Here change to choose:

    play automatically.

    Then you won’t have this thumbnail preview anymore.

    The Pix-Star Team.

  17. give help to make 'on and off' the same parameters on frame and Mac computer!

    1 vote
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  18. Automatically move pictures from internal memory to sd card

    Since the SD card is not used to expand the internal memory nor is it accessible through samba (for technical reasons). Could it not be possible to have the option to have internal memory pictures automatically moved to the SD card?

    6 votes
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    11 comments  ·  Admin →
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  19. I like to play my songs randomly while I have my pictures displayed randomly. Can this be implemented? No other frame offers this feature.

    1 vote
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    completed  ·  AdminPix-Star Support (CEO / Founder, Pix-Star) responded

    Hello,

    We have a already a software update with the random (shuffle) feature for audio playing, we will make it available to everyone next week, just check on your frame for the software update notification.

    The Pix-Star Team.

  20. Google Photos

    I found a way to display Google Photos, however, there is a problem.
    According to your Knowledge Base Google Photos does not have an API for 3rd parties. You do support downloads from Google Drive and one of the folders in Google Drive is Google Photos, which not surprisingly contains all your Google Photos. In my PixStar account I connected to Google Drive and the Google Photos folder and syncing to my Frame started. Everything seemed OK until I noticed that pictures in Portrait mode were being displayed in Landscape mode instead. I downloaded one of the pictures that was…

    3 votes
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    completed  ·  4 comments  ·  Admin →
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