More detail in the user manual
Have a "generic" manual to print and send out with the frame. Maybe have a much more detailed manual on-line. Put ALL the information for the settings options in the on-line manual. Update the on-line manual as you make all the wonderful changes it looks like you're making based on customer feedback. Put a link in the printed manual you send out and encourage people to look there for new features.
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Anonymous
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Hello,
The Knowledge Base we have online is here to complement the simplified use manual we ship with each device. You may check here.
The Pix-Star Team.