General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
213 results found
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Select multiple Albums
I would like a "Switch Slide Show" option to select more than one album (but not all albums).
Basically check off which albums to play.16 votesFrames sold after October 1st, 2020 have now this feature.
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Manage multiple Pix-Star frames from one account & unique group email address
I have several Pix-Star frames and i want to send pictures to a common email address so that they all receive the picture and manage them from a single account.
15 votes -
Display only on Set week days only
Option to chose which days of the week the screen is showing.
i.e. under display options, withe start and close times set. Have Monday to Sunday check boxes. So that I can simply choose which days of the week the screen should display. i.e. weekdays only, etc.
15 votes -
Reminders online
I need to be able to create the reminders online. The remote control is too cumbersome without an actual keyboard and only up and down arrows. Additionally I need to be able to do it remotely.
Also, I need these reminders to stay up the whole day or at least for an extended amount of time. They can appear at the bottom of the pictures.
Birthday reminders should have a setting to repeat annually and stay up all day (like the weather).13 votes -
Sort pictures on website in reverse order
When viewing an album on the website, the photos are sorted by the upload date. It would be much more useful to sort in the reverse order so the most recent are at the top. I often use this web view to see what the most recent photos I uploaded are, and right now I have to scroll to the bottom which takes forever as the photos load 20 at a time.
12 votes -
SAMBA server - drop the insecure SMB v1, upgrade to v2+
The original SMB protocol (v1) has been deprecated for years, known to be very insecure (remember WannaCry?).
Current systems don't even support connecting to that by default. In Windows 10 - since v1709 - you'd have to manually activate the old "SMB 1.0/CIFS client" feature to access this picture frame. And that is a BAD idea to have it enabled on a regular basis (makes you vulnerable to all kinds of attacks when connecting to any OTHER samba servers).My question is: do you even plan updating this (in firmware)? And when?
12 votes -
Connecting the frame to a NAS within the local network via SMB
Dears,
it would be nice to connect the Frame via the smb-protokoll to a NAS / Windows-Share and Play all found Pictures stored in all/different Folders.
If the NAS/share is updated with new files, the Frame will Play them in the future (cycling or random) without updating the Frame itselve.
Sascha12 votesHello,
for this we suggest to use UPnP/DLNA instead of Samba as it is easier to use and more suitable for this use case.
The Pix-Star Customer Support Team.
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Could you please enable UK format date (ie dd/mm/yyyy - not mm/dd/yyyy)
Please allow date format to be set in UK format (ie dd/mm/yyyy).
11 votesHello,
we added the option to configure UK format, could you please reply to this email we will give you the link to download an update to apply ti with SD card.
Thank you.
arnaud
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Delete photos from frame remotely
Please add instructions for how to delete from frame remotely. We have finally figured it out after trial and error and got no help from your staff. You can only delete from frame when frame is ON. Otherwise you are deleting from the online view and they stay on the frame. The option to remove from frame only shows up if the frame happens to be on. This is an important instruction when the frame owners can not remove things on their own. Once you delete from account online, you can not see the ones on the frame that you…
11 votes -
Selecting all photos at one time
It would be nice to be able to select all of your photos at one time to share them with another account or move them
11 votesThis is already implemented.
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Automatic Firmware Update
I once had a problem with the frame which was fixed in one of the updates, but I was not aware about that, as the frame simply shows images all the time and I have no need to look at the menu, so I didn't see the notification.
It would be really nice if the device could automatically install firmware updates by itself while asleep or early at the morning. You can make this optional, though.
Thanks :)
10 votesHello,
Contact us by email at
we will give you a method to remotely update the software of the frame when a new firmware is available
The Pix-Star Team
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Allow reminders to be created online.
Currently there is no functionality for reminders or alarms online. Creating them on the frame is cumbersome due to the interface.
10 votes -
Sort external web albums alphabetically
When importing external pictures the albums are not shown in order, which makes finding specific albums difficult. Please present a sorted list. Specifically, I use SmugMug so I don't know if this problem exists with other sources.
10 votes -
How about auto adjustment for Daylight Savings time!
Please change le clock to use NTP servers, GMT plus a timezone adjustment. I have to change the clock every time we move in and out of DST!
10 votesthere is already a network time auto sync every day.
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Move images from inbox to web album
I would like it to be possible to move images from the inbox to a web album. Today I must copy images from inbox to a web album and after the copying is complete I delete the images from the inbox..
9 votesHello,
There is already such feature in the web site.
Select the picture to copy then just above the pictures at the right click on the drop down menu saying " copy picture to web album" and select the destination album.
remark: you must create the web albums first int eh page " view my web albums".
The Pix-Star Team.
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Display the reminders for each day with the daily information pages (calendar and weather).
I would like to use this feature to remind my mom of appointments but I'm afraid she won't be looking at the frame when the reminder is displayed. If the reminders were displayed with the daily information, she would be more likely to see this information. Thank you!
8 votes -
Slideshow: only Inbox (without local storage or web-folders)
Hello! Thanks for the great product. I buy it for my grandma in Germany and she love it.
Is it possible to show only the pictures of the "inbox"?
the more recent pictures are stored there
- we didn't want to show ALL web-folders and ALL the local storage - only the recent picturessorry for my bad english
best regards
jm8 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 you can now select the inbox play all from the web site.
The Pix-Star Customer Support Team.
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I need to rotate some photos that were sent to my frame? any help?
help me rotate photos that were received on my frame
8 votesWhen the picture is playing on the frame slide show, press MENU button inside the menu that comes up from the left there is a rotate button in the middle.
The Pix-Star Customer Support Team.
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Is there a way to play the more recent pictures more frequently?
Play the more recent pictures more frequently, based on how many pictures are in storage.
8 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now a new mode where latest pictures are repeated more often in the slide show.
The Pix-Star Customer Support Team.
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What video formats are supported
I am considering buying an XD 10.4 frame. Please can you let me know what video formats are supported.
8 votesHello,
you can send short video clips only by email or using our pix-star snap iPhone or Android app, most format are supported for video. Maximum 2 minutes length.
the Pix-Star Team.
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