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1. have the correct serial # on the back

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   completed  ·  AdminPix-Star Support (CEO / Founder, Pix-Star) responded

   Hello,

   Normally the serial number on the label at the back does reflect the serial number inside the unit.

   Could you contact us about any issue regarding this label by email at " info@pix-star.com ".

   Regards,

   Arnaud

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   tj commented  ·  December 13, 2019  ·  Edit…  ·  Delete…

   bought a digital photo frame and all I have is the serial number .. it is a 2005 serial number :06072000513

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