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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

298 results found

  1. 1 vote
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    Hello,

    There is already such feature and it’s quite easy.

    From your account at pix-star.com log into it and go to the left/middle to

    import external pictures.

    then you can import pictures from Picasa or Dropbox easily.

    The Pix-Star Customer Support Team.

  2. 1 vote
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  3. friendlier radio selection in slideshow

    Provide recent radio selector within slideshow. It is not my experience that it auto-returns from radio selection to slides and it's terribly modal as is. Radio selection should be more intuitive at any rate, with recent stations at the top of the options.

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  4. I found a bug

    Hey Pix-Star,

    I found a bug. When I turn the internet radio music down and then turn it off. If I turn it on again the volume won't go back up unless I turn my frame off and restart it. Hope this gets fixed with a new firmware update. Thanks,
    Jon

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    Hello,

    Actually after reviewing this it is NOT a bug, it is the normal way the system works.

    When you adjust the volume it will memorise it, so next time you play it uses the previous volume adjusted value.

    it’s the same on your HiFi system or your TV, if you put the volume to 0 then it will remain at 0 till you increase it again.

    this is normal behaviour.

    Having said that, we are investigating how to improve that situation to users to avoid the misunderstanding you are in right now.

    The Pix-Star Customer Team

  5. Awesome Frame!!!!

    Hi - I just wanted to let you know that I purchased a PixStar Frame for my husband's birthday - we got it yesterday, opened it up and had it working in minutes! We LOVE it! He wanted a digital frame and his requirement was that we could e-mail or somehow easily get the pictures from our iPhones to the frame. I search on Amazon and came up with this frame! So happy I found it - we just love it and it's been less that 24 hours!
    Thanks! Susan & Patrick Bivona

    1 vote
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  6. User interface needs a key/legend

    The page where I can view my photo Inbox has a green light besides some photos and a red light besides others. I have no idea what this means. Thanks!

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    Hello,

    If you gently put the mouse on the little red or green dot (without clicking on it) you get a pop up window showing up with the relevant detailed explanation of the meaning of the red and green dot.

    The Pix-Star Customer Support Team.

  7. Allow web albums to be sent to the frame for offline use

    Please add a way to send albums (or selected images in a web album) to the frame for offline use.

    Alternatively, add a new album type to the web page, Frame Album, that is automatically copied to the frame, much like the e-mail inbox.

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    Hello,

    It is already like this.

    All web albums are completely downloaded to the frame’s local memory and stay inside the memory so that even without Wi-Fi you can play them.

    It is NOT streaming.

    The Pix-Star Customer Support Team.

  8. Improve the video playback.

    Playing videos has problems. The entire soundtrak plays while Pixstar displays the first frame, then the video plays with no sound.

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  9. Favorites folder for Radio

    Favorites folder for Radio channels is a necessity... (Also most of the radio channels do not work)

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  10. iCloud

    Allow uploads from the Apple iCloud service (that is what one of my kids uses to save all of his photos).

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    Hello,

    iCloud is a service from Apple and only for Apple. It is not open to 3rd parties. So none except Apple can access to this service to build new application. For this reason it is not possible for u stop import pictures from iCloud to the frame and no one except Apple is able to do so.

    The might change in the future so we will follow up on this closely but on the short term there is no solution.

    The Pix-Star Customer Support Team.

  11. Kudos for the USB keyboard interface, BTW!

    You should note in your documentation that you can plug in a USB keyboard, which makes the initial setup MUCH easier. Entering my WiFi password, navigating through the menus with the arrow keys, really, really nice!

    1 vote
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  12. Flickr

    Do you have frame that can access the 40,000 or so photos i have on Flickr? If so, can i pick and choose which photos get shown?

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  13. 1 vote
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  14. Display more than one Pix-Star Albums in the Pix-star frame

    I would like to be able to define several smaller albums and then send two or more of them to the frame. As for now i have to merge the wanted albums into a "to be displayed" album and then send it to the frame.

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    Hello,

    This is already possible from inside the frame user interface.

    Go to " my web album pictures" and inside go to your provider name ten you can select which album(s) to play.

    this is not possible remotely from the web site for technical reasons.

    Arnaud

  15. Way to see most recent pics in inbox. When i show the frame to people it used to wow I h m when i took a pic of them and it would show up

    I have so many inbox pics now that the new ones dont show up quickly, so when i demo the frame people dont see the pic i took of them.

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    Hello,

    This feature already exist you can activate it in the menu change settings then go to “slide show” and here to “play mode”, inside either use the mode " show latest pictures " or the mode " repeat latest pictures more often".

    The Pix-Star Team.

  16. Play videos from and SD card

    I was just about to purchase the 10" frame when I noticed it doesn't play videos from an SD card or USB stick. This is one of the main reasons for me buying a digital Photo frame. Will you be adding this facility as it seems odd that such a high quality frame doesn't offer this option?

    1 vote
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  17. Please publish limitations on how many photos can be uploaded at one time on website.

    Please publish limitations on how many photos can be uploaded at one time on website. It appears the limitation is currently 200.

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  18. Activity Sensor

    I had the Kodak Pulse and it sensed activity in the room and turned the frame on and off. This should be incorporated into the frame design.

    1 vote
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  19. Internet Radio Station: What type of stream URL format does this device use?

    I found a couple station URL's that work. But other formats don't. Can you provide more technical detail as to how the URL stream format needs to be sent.

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  20. Audio Files Need Feature for Random Play

    Currently audio files only can be played in a loop. Need a random play feature.

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    Hello,

    We’ve just put online a new version that adds this feature. You can download it directly from the frame at the bottom of the main menu, a notification should be visible now.

    Thank you for this suggestion.

    The Pix-Star Team

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