General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

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  1. Activity Sensor

    I had the Kodak Pulse and it sensed activity in the room and turned the frame on and off. This should be incorporated into the frame design.

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      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello,

      Latest Pix-Star frames sold after December 20th 2015 have now a Motion Sensor that detects the motion activity of persons in the room to auto turn the frame on and off.

      The Pix-Star Team.

    • Color on Linked Message

      I am linking photos from Picasa. If the 'Already Linked' message and the 'Not Linked Message' could be in different colors, it would be much easier to differentiate between them.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        now when the album is already linked the message is in RED color and if not yet linked it is blue, so it is visually more visible.

        The Pix-Star Customer Support Team.

      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hello,
          In collage mode if you don’t want pictures to be cropped it’s possible just go to change settings menu then to slide show sub menu and here in the " display mode" choose the " collage x5 without crop " then your pictures will display as they are, no crop.
          The Pix-Star Team.

        • friendlier radio selection in slideshow

          Provide recent radio selector within slideshow. It is not my experience that it auto-returns from radio selection to slides and it's terribly modal as is. Radio selection should be more intuitive at any rate, with recent stations at the top of the options.

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            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Awesome Frame!!!!

            Hi - I just wanted to let you know that I purchased a PixStar Frame for my husband's birthday - we got it yesterday, opened it up and had it working in minutes! We LOVE it! He wanted a digital frame and his requirement was that we could e-mail or somehow easily get the pictures from our iPhones to the frame. I search on Amazon and came up with this frame! So happy I found it - we just love it and it's been less that 24 hours!
            Thanks! Susan & Patrick Bivona

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Manual

              Put the manual up on the web site for people thinking about buying one (and others who have to manage someone else's unit).

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • SD CARD Access

                Is it possible to access the sd card over the network? I only see the "INBOX" folder.

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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Play videos from and SD card

                  I was just about to purchase the 10" frame when I noticed it doesn't play videos from an SD card or USB stick. This is one of the main reasons for me buying a digital Photo frame. Will you be adding this facility as it seems odd that such a high quality frame doesn't offer this option?

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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Is it possible to copy the photos from the frame to a USB?

                    I cannot see a way to copy photos from the frame's memory to a USB. Is this possible?

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello,

                      yes, of course.

                      - go to the FILE MANAGER inside the frame.

                      - select the pictures to copy.

                      - press MENU and in the menu that shows up go down to

                      copy selected to…

                      - in the next window check the USB as destination the one that you’ve inserted and confirm.

                      Arnaud

                    • landscape vs portrait

                      when you change from landscape to portrait, change the menu orientation, too. Currently the menus stay in landscape

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Great support!

                        I emailed for help and got the answer back in minutes. Then responded with another question and got that answer in minutes. Wow! I work at a web company and that's impressive! Thanks.

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • sync pix-star folders with my smugmug.com account

                          Thanks for the wonderful digital picture frame! After using it for a couple days, I thought it would be even better if you could update it such that
                          folders in my pix-star sync automatically with folders in my smugmug.com account. It will be a win-win-win for you and smugmug and users, for example, I will only need to upload once, either to smugmug or to pix-star, you will not worry about the memory limitation in pix-star (new folders can be downloaded to over write old ones), smugmug will expand the viewers with pix-star.

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                            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Have the Clock and Calendar hide in the background while weather pages are displayed.

                            I currently use the clock and calendar in the top right corner of the screen, however when any of the weather pages are displayed the clock and calendar cover and obscure the information on those pages in the upper right corner. It would be nice to have the clock and calendar disappear when the weather pages are displayed similar to how it disappears when the Daily Information page is displayed

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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • picassa email default size can be set to 600x800

                              Your FAQ says there's nothing that can be done

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Transitions between pictures

                                Is there anyway to select what transitions the frame uses to get to the next photo? I would choose to change photos more frequently but the wizy "Fly in" , "Spinning" and "Bouncing" transitions are distracting in a room.

                                E.g. I would go for a simple fade in, fade out which would make the frame more subtle and allow me to choose more frequent picture changes.

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                                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  YES, you can.

                                  When the slide show is playing just press MENU button. On the left side a menu bar will show up.

                                  In this menu bar go to the 2nd button from the BOTTOM named “options”, inside go to “transition” and here select or un-select the transition you want or don’t want.

                                  Inside there is a simple fading effect transition that you can choose.

                                  Any problem do not hesitate to send us an email at " info@pix-star.com ".

                                  The Pix-Star Customer Support Team.

                                • Kudos for the USB keyboard interface, BTW!

                                  You should note in your documentation that you can plug in a USB keyboard, which makes the initial setup _MUCH_ easier. Entering my WiFi password, navigating through the menus with the arrow keys, really, really nice!

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • issues on flickr

                                    My flickr photos are private.

                                    I will get to display them using my flickr's login and password ?

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                                      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Optional up-scaling of small images

                                      I show Instagram images on the frame that are mostly 800x800 at the moment. This are slightly less than the device resolution, so I got a black frame around images.

                                      This is also essential for gif animations, as they are usually quite small and take about 20-30% of the screen space.

                                      Is there any chance you can add an upscale option, so more screen space is used?

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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello,

                                        we wil implement a mode

                                        Fit to screen (keep ratio)

                                        which will apply only if the picture is not really small, meaning that the condition will be something like maximum different with the screen less than 30%, otherwise more than that it will be really look too pixelated till not acceptable.

                                        Arnaud

                                      • Loop GIF animations 2

                                        If I set a slideshow to switch images every 5 minutes and one of the images is a gif animation, it plays just once and then switched to the next image. This ruins the user experience as there is no chance for the family members to re-watch the animation, or show it to someone else.

                                        The idea is to loop the animation for the same time you show static images. If I have a 20-seconds gif animation and 5-minutes slideshow period, you need to show the animation 15 times instead of just once.

                                        As this changes the current behavior, maybe…

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                                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello,

                                          it is not easy to do this on video as it works differently.

                                          also some users don’t want to look their videos. Adding an options to this makes the frame too complicated, it is already too complicated for some users and they complain.

                                          Regards,

                                          Arnaud

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