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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

280 results found

  1. have the correct serial # on the back

    so it can work when being entered

    1 vote
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  2. Favorites folder for Radio

    Favorites folder for Radio channels is a necessity... (Also most of the radio channels do not work)

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    completed  ·  0 comments  ·  Admin →
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  3. iCloud

    Allow uploads from the Apple iCloud service (that is what one of my kids uses to save all of his photos).

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    Hello,

    iCloud is a service from Apple and only for Apple. It is not open to 3rd parties. So none except Apple can access to this service to build new application. For this reason it is not possible for u stop import pictures from iCloud to the frame and no one except Apple is able to do so.

    The might change in the future so we will follow up on this closely but on the short term there is no solution.

    The Pix-Star Customer Support Team.

  4. Kudos for the USB keyboard interface, BTW!

    You should note in your documentation that you can plug in a USB keyboard, which makes the initial setup MUCH easier. Entering my WiFi password, navigating through the menus with the arrow keys, really, really nice!

    1 vote
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  5. Flickr

    Do you have frame that can access the 40,000 or so photos i have on Flickr? If so, can i pick and choose which photos get shown?

    1 vote
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  6. 1 vote
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  7. Display more than one Pix-Star Albums in the Pix-star frame

    I would like to be able to define several smaller albums and then send two or more of them to the frame. As for now i have to merge the wanted albums into a "to be displayed" album and then send it to the frame.

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    Hello,

    This is already possible from inside the frame user interface.

    Go to " my web album pictures" and inside go to your provider name ten you can select which album(s) to play.

    this is not possible remotely from the web site for technical reasons.

    Arnaud

  8. Way to see most recent pics in inbox. When i show the frame to people it used to wow I h m when i took a pic of them and it would show up

    I have so many inbox pics now that the new ones dont show up quickly, so when i demo the frame people dont see the pic i took of them.

    1 vote
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    Hello,

    This feature already exist you can activate it in the menu change settings then go to “slide show” and here to “play mode”, inside either use the mode " show latest pictures " or the mode " repeat latest pictures more often".

    The Pix-Star Team.

  9. Play videos from and SD card

    I was just about to purchase the 10" frame when I noticed it doesn't play videos from an SD card or USB stick. This is one of the main reasons for me buying a digital Photo frame. Will you be adding this facility as it seems odd that such a high quality frame doesn't offer this option?

    1 vote
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  10. Please publish limitations on how many photos can be uploaded at one time on website.

    Please publish limitations on how many photos can be uploaded at one time on website. It appears the limitation is currently 200.

    1 vote
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  11. Activity Sensor

    I had the Kodak Pulse and it sensed activity in the room and turned the frame on and off. This should be incorporated into the frame design.

    1 vote
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  12. Internet Radio Station: What type of stream URL format does this device use?

    I found a couple station URL's that work. But other formats don't. Can you provide more technical detail as to how the URL stream format needs to be sent.

    1 vote
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  13. Audio Files Need Feature for Random Play

    Currently audio files only can be played in a loop. Need a random play feature.

    1 vote
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    Hello,

    We’ve just put online a new version that adds this feature. You can download it directly from the frame at the bottom of the main menu, a notification should be visible now.

    Thank you for this suggestion.

    The Pix-Star Team

  14. 1 vote
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  15. What is the point in having different albums if you can play them separately?

    I want to display one album at a time. I purchased my frame (10" version ) in March 2015. It will only let me select play all photos or weather. What is the point in having multiple albums if they are just going to display all together anyway? Very disapointed.

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    Hello,

    actually you can play each album separately one by one, of course.

    just go inside the provider line (for instance pixstar) in this new screen you see the list of your albums.

    then go INSIDE THAT ALBUM you want to play, press the first line " play all the pictures below" and it will play ONLY that SPECIFIC album.

    if problem contact our support by email at

    info@pix-star.com

    this feature is implemented and DOES work.

    The Pix-Star Team.

  16. 1 vote
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    Hello,

    We have a already a software update with the random (shuffle) feature for audio playing, we will make it available to everyone next week, just check on your frame for the software update notification.

    The Pix-Star Team.

  17. 1 vote
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  18. before a video plays, it shows this screen that tells me that a video is about to play. Why? Skip that and just play the video!

    before a video plays, it shows this screen that proudly tells me that a video is about to play. Why?
    Remove that screen and just play the video directly!

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    Hello,

    This is already an existing feature.

    Go to the change setting menu, then go to

    SLIDE SHOW

    in this menu at the very bottom you have:

    Video options

    Here change to choose:

    play automatically.

    Then you won’t have this thumbnail preview anymore.

    The Pix-Star Team.

  19. How to remove contacts from list

    How do I remove names from my contact list?

    1 vote
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  20. 1 vote
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