General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
215 results found
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radio on/off within slideshow
The new software with recents radio change from Remote:Menu in slideshow is GOOD. Thanks! Please sequence the play/pause on the remote to include radio on/off:
mute/pause/unmute/play
Can you make the volume available in slideshow?
Save the radio station selection with the slideshow. Optionally, play the saved selection or override with timed station selections.
4 votesHello,
When pressing pause in slide show if audio is playing a quick menu shows up to mute/unmute.
The Pix-Star Team
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1 vote
You are welcome.
Arnaud
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Awesome Frame!!!!
Hi - I just wanted to let you know that I purchased a PixStar Frame for my husband's birthday - we got it yesterday, opened it up and had it working in minutes! We LOVE it! He wanted a digital frame and his requirement was that we could e-mail or somehow easily get the pictures from our iPhones to the frame. I search on Amazon and came up with this frame! So happy I found it - we just love it and it's been less that 24 hours!
Thanks! Susan & Patrick Bivona1 voteHello,
Thank you very much for your feedback!
The Pix-Star Customer Support Team.
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Email Web Album Photos Directly to Other Unlinked Frames
We have given pixstar frames to family - we do not want our frames to be linked together. I would like to email directly some web album photos I load onto our frame. Right now I can do this with photomail, but not web albums. I have to email each photo separated via standard email.
3 votesHello,
In your account go to View My Web Album Pictures and click on the album you want to share with another frame then press the SHARE button then enter the other frame info, this album will be shared to the other frame account automatically.
This feature is already implemented.
If question do not hesitate to send an email to us.
Pix-Star Support.
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I found a bug
Hey Pix-Star,
I found a bug. When I turn the internet radio music down and then turn it off. If I turn it on again the volume won't go back up unless I turn my frame off and restart it. Hope this gets fixed with a new firmware update. Thanks,
Jon1 voteHello,
Actually after reviewing this it is NOT a bug, it is the normal way the system works.
When you adjust the volume it will memorise it, so next time you play it uses the previous volume adjusted value.
it’s the same on your HiFi system or your TV, if you put the volume to 0 then it will remain at 0 till you increase it again.
this is normal behaviour.
Having said that, we are investigating how to improve that situation to users to avoid the misunderstanding you are in right now.
The Pix-Star Customer Team
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Android PixStar App Is Not Compatible With Your Device
My Dell Venue 7 Tablet running Android 4.4 kitkat, gets the following when I searched Google Play for the PixStar App for Android: This App is Not Compatible With Your Device When will you develop an app for Tablets running 4.4?
3 votesHello,
we’ve just put a new version of the APP on android play, can you see if you an download it?
should now work for tablets.
Could you confirm back?
Thank you.
The Pix-Star Team.
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friendlier radio selection in slideshow
Provide recent radio selector within slideshow. It is not my experience that it auto-returns from radio selection to slides and it's terribly modal as is. Radio selection should be more intuitive at any rate, with recent stations at the top of the options.
1 vote -
1 vote
Hello,
There is already such feature and it’s quite easy.
From your account at pix-star.com log into it and go to the left/middle to
import external pictures.
then you can import pictures from Picasa or Dropbox easily.
The Pix-Star Customer Support Team.
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Upload entire folders vs one picture at a time
Upload entire folders vs one picture at a time
1 vote -
Automatically accept photos and display them without the menu/timer
Automatically accept photos and display them without the menu/timer, maybe display a star or email icon to indicate they are new.
When I have automatic enabled, I hear the ding of a new photo, but who knows when it will display. Automatic and show throws up the menu and blocks half of the new picture.
7 votes -
Have the Clock and Calendar hide in the background while weather pages are displayed.
I currently use the clock and calendar in the top right corner of the screen, however when any of the weather pages are displayed the clock and calendar cover and obscure the information on those pages in the upper right corner. It would be nice to have the clock and calendar disappear when the weather pages are displayed similar to how it disappears when the Daily Information page is displayed
1 voteHello,
Ok good.
could you please contact us by email at
We will give you this new version.
Regards,
Arnaud
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1 vote
Hello,
Actually the 24 hours mode already exist for English language, if you go to the CHANGE SETTINGS menu then to
AUTO ON & OFF
menu, at the very bottom you have the TIME FORMAT choice then inside if you choose:
DD/MM/YYYY
it will automatically change this to 24 h mode for the time display.
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Plan for extra utilization of your server resources around holidays - e.g. Christmas...
It is reasonable to expect significantly increased traffic around holidays, especially Christmas. Lease extra capacity from providers, like Amazon.
1 votedone.
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Slideshow: only Inbox (without local storage or web-folders)
Hello! Thanks for the great product. I buy it for my grandma in Germany and she love it.
Is it possible to show only the pictures of the "inbox"?
the more recent pictures are stored there
- we didn't want to show ALL web-folders and ALL the local storage - only the recent picturessorry for my bad english
best regards
jm8 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 you can now select the inbox play all from the web site.
The Pix-Star Customer Support Team.
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Display only on Set week days only
Option to chose which days of the week the screen is showing.
i.e. under display options, withe start and close times set. Have Monday to Sunday check boxes. So that I can simply choose which days of the week the screen should display. i.e. weekdays only, etc.
15 votes -
YouTube instructions
Please do YouTube instruction video for setting up, and optimising use on ongoing basis. Fantastic product.
4 votes -
Please remove the "bounce effect" when manually going thru pictures; it's really annoying!
The bounce effect is nice the first 2 or 3 times it is used; after that, it just gets annoying; and it is even more so for older people that are not used to this kind of glitz....and of course, older folks are the majority of users.
The bounce effect also seems to slow down the ability to progress rapidly through pictures. If you must keep this effect, make it optional.
This brings up another request. It would be nice to be able to manually move quickly through an album. Moving one picture at a time is tedious (especially with…
1 voteHello,
Could you contact us by email at ’ info@pix-star.com ’ we will give you an updated version without this bounce effect.
To navigate more quickly inside an album that is playing in the slide show use the THUMBNAIL this has been design for quick navigation.
When slideshow is playing, press the MENU button then choose the 3rd button from bottom the thumbnail will open then navigate quickly to the picture you want to show and press OK/Play to play it back in slide show.
The Pix-Star Customer Support Team.
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Connecting the frame to a NAS within the local network via SMB
Dears,
it would be nice to connect the Frame via the smb-protokoll to a NAS / Windows-Share and Play all found Pictures stored in all/different Folders.
If the NAS/share is updated with new files, the Frame will Play them in the future (cycling or random) without updating the Frame itselve.
Sascha12 votesHello,
for this we suggest to use UPnP/DLNA instead of Samba as it is easier to use and more suitable for this use case.
The Pix-Star Customer Support Team.
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Is there a way to play the more recent pictures more frequently?
Play the more recent pictures more frequently, based on how many pictures are in storage.
8 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now a new mode where latest pictures are repeated more often in the slide show.
The Pix-Star Customer Support Team.
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Could you please enable UK format date (ie dd/mm/yyyy - not mm/dd/yyyy)
Please allow date format to be set in UK format (ie dd/mm/yyyy).
11 votesHello,
we added the option to configure UK format, could you please reply to this email we will give you the link to download an update to apply ti with SD card.
Thank you.
arnaud
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