Update the photos more often
First of all can I just say that the customer service I've revived from Arnaud had been fantastic.
However, I would like it if the photos (especially from Google) to be automatically imported more often.
It says that they are update 4 times a day, so that would theoretically mean that the longest you should have to wait is 6 hours. But I have found that not to be the case.
From what I can tell, they have only been importing once per day at around 17:00 to 18:00 GMT.
This isn't a huge problem, but it would be nice if it was more frequent.
I'm not expecting them to appear instantly. But more regular updates (without having to go in and click on the update button) would be so great.
Keep up the good work though guys, I love the product and I'm glad I spent the extra over a regular digital photo frame.
Due to huge amount of pictures and web album we have now from these external providers and that the provider don’t provide a solution to notify us when a change is made in their albums, we can’t implement this update to be more often.
We are very sorry about this.
The Pix-Star Team.
-
Judy Novak commented
The update feature does not work as expected and as stated.
-
Anonymous commented
What about making an agent that I could install on my computer instad? I use dropbox, and I always have another computers turned on that get images downloaded from dropbox instantly.
If I had a piece of software running on my computer it could send pix-star the missing notification once it sees a change in the files. The software could have settigns for interval you wanted to check.
-
Chris H commented
I just bought a frame as a gift and I am setting it up today. I must say, I'm a bit wary of the features living up to the marketing. Just be aware, as more market share is gained, the software servers and features are going to be under even more pressure
-
Brooke Butler commented
I have pics on a Facebook album and it does NOT update. not even once a day. I put pics in the album on Christmas and had to manually go in and refresh the album.