Skip to content

Debra

← Pix-Star Customer Feedback & Support

My feedback

1 result found

  1. Support High Efficiency Image Format (.HEIC files)

    117 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    23 comments  ·  General Ideas  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Debra commented  · 

    I have been trying to load new photos this morning and it's not working. So frustrating. It used to be a slow process, but at least it worked. Lo a behold, it's the HEIC file issue. I am so disappointed. I have changed the settings on my phone but that doesn't help with the ones that are already on my computer and no longer on my phone. My next frame most likely will not be a Pix-Star unless this gets straightened out soon.

Feedback and Knowledge Base

(thinking…)