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  1. Ability to change orientation

    4 votes
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    4 comments  ·  General Ideas  ·  Admin →
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    completed  ·  AdminPix-Star Support (CEO / Founder, Pix-Star) responded

    Hello,

    Actually it is not necessarily a problem on the frame, it usually is a problem with the software you used to rotate the picture?

    some software rate on the screen but when you save it doe sNOT save the new orientation, so it is lost. so when your system receive it the rotation info is lost so it can’t find it.

    also could you send that picture to us by email to " info@pix-star.com " so that i check the rotation information inside?

    Thank you.

    Arnaud.
    Head of Customer Support.

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    Anonymous commented  · 

    I had the same issue and my software saved the orientation and when I uploaded to FB, it had no problem. It's only this site that re-oriented the picture. Now, because there is no way to alter it in the web interface, my elderly parents will have to crank their head sideways to see many of the photos I uploaded.

  2. Why is there no ability to rotate the pictures on the web interface?

    179 votes
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    29 comments  ·  General Ideas  ·  Admin →
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    Anonymous commented  · 

    Over a year later and this functionality hasn't been incorporated. So my elderly parents will need to look sideways at many of the photos I've uploaded for them from another city.

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