General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

  1. Subject line from Pix-Star app doesn't appear as overlay

    I have noticed that when sending a photo from the Pix-Star iPhone app, if I complete the optional subject line, it does not appear on the frame when overlay is activated. The overlay feature works fine when sending from a conventional email application, however. Would it be possible to have this corrected? Thank you.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Typos on Amazon page

    Great product but you have some sloppy typos on your Amazon page (https://www.amazon.com/stores/node/3038638011?encoding=UTF8&field-lbrbrandsbrowse-bin=Pix%20Star&ref=bldpsweb3038638011) Specifically: "Control the frame remotly" (should be "remotely") and "The personnal connection" (should be "personal")

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Romania to weather!

    I will probably return this because it is not customizable for the region I wanted to use it in.

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  5. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. RE FORMATTING THE MULTI FRAME

    the way you have the SIGN UP PAGE configured it's not really understandable to the layman such as myself .
    where you ask us to put in the first row EMAIL ACCOUNT I think you should specify it means not an email account but a NICKANAME that has not been used and say that YOU WILL FILL IN THE .group@mypixstar.com THIS IS NOT CLEAR AT ALL THE WAY YOU HAVE IT set up.
    please look into changing that AND MAKE IT SIMPLE.. THANKS

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. provide a random play mode

    provide a random play mode

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    hello,

    the random mode is already available in the frame. please check this:

    when the slide show is playing, press MENU button.

    u see this menu bar coming out from the left right?

    move down to the 2nd button button from the bottom, it’s called OPTIONS, inside you can configure the random mode.

    Any problem do not hesitate to contact us.

    Arnaud

  8. Delivery Switzerland

    Dear Team - I wanted to order you frames for Switzerland, but in your Drop Down List "Switzerland" is NOT mentioned ?? How to do, please HELP .

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Order Details

    I ordered a Pix Star for Christmas. I would like shipping information for my order. Please contact me to discuss the status of my order

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Favorites folder for Radio

    Favorites folder for Radio channels is a necessity... (Also most of the radio channels do not work)

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Website needs more Compute ( CPU & or I/O )

    love all the features and functions BUT the website is dog slow when just displaying email photos

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  12. I want the display on all the time. I don't like the motion sensor.

    This frame I for my parents and they don't move a lot during the day but enjoy watching the frame. Is there a way to turn off the motion sensor?sleep mode and keep it on all the time?

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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  14. Be able to add photos to existing albums.

    It seems you can't add upload pictures to an existing Web Album that has been created. You can Copy to an album, but that just requires an extra step of creating a new album, and then copying to the album you want.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    yes it is possible from the inbox to copy pictures to an existing pix-star web album.

    just select the pictures, then in the drop down menu choose the destination web album and they are copied.

    The Pix-Star Team.

  15. Add possibility to move pictures from one pix-star album to another

    inside the pix-star web site, add the possibility to move picture that inside one pix-star album to another album

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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Provide an option to download pictures to your PC

    We have people from all over submitting pictures to our frame to keep Mom up to date on our lives. I wish we could download them to my PC both for backup, but also to be able to make prints and videos incorporating those photos.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please remove the "bounce effect" when manually going thru pictures; it's really annoying!

    The bounce effect is nice the first 2 or 3 times it is used; after that, it just gets annoying; and it is even more so for older people that are not used to this kind of glitz....and of course, older folks are the majority of users.

    The bounce effect also seems to slow down the ability to progress rapidly through pictures. If you must keep this effect, make it optional.

    This brings up another request. It would be nice to be able to manually move quickly through an album. Moving one picture at a time is tedious (especially with…

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Could you contact us by email at ’ info@pix-star.com ’ we will give you an updated version without this bounce effect.

    To navigate more quickly inside an album that is playing in the slide show use the THUMBNAIL this has been design for quick navigation.

    When slideshow is playing, press the MENU button then choose the 3rd button from bottom the thumbnail will open then navigate quickly to the picture you want to show and press OK/Play to play it back in slide show.

    The Pix-Star Customer Support Team.

  19. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow web albums to be sent to the frame for offline use

    Please add a way to send albums (or selected images in a web album) to the frame for offline use.

    Alternatively, add a new album type to the web page, Frame Album, that is automatically copied to the frame, much like the e-mail inbox.

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    It is already like this.

    All web albums are completely downloaded to the frame’s local memory and stay inside the memory so that even without Wi-Fi you can play them.

    It is NOT streaming.

    The Pix-Star Customer Support Team.

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