General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

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  1. Instruction worthless

    can't set up email address

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. I need to remotely enable/disable the viewing of pics from an attached USB drive.

    While I can remotely select the albums to cycle through, I cannot find a way to remotely select whether or not the pictures on an attached USB drive are included in the slide show. Since a USB drive can contain thousands of pictures, this ability would be very handy to have. It also seems pretty trivial to implement.

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. please add city in brazil for weather

    please add Campo Grande. Campo Grande is the capital and largest city of the Brazilian state of Mato Grosso do Sul in the Center-West region of the country.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Subject line from Pix-Star app doesn't appear as overlay

    I have noticed that when sending a photo from the Pix-Star iPhone app, if I complete the optional subject line, it does not appear on the frame when overlay is activated. The overlay feature works fine when sending from a conventional email application, however. Would it be possible to have this corrected? Thank you.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. RE FORMATTING THE MULTI FRAME

    the way you have the SIGN UP PAGE configured it's not really understandable to the layman such as myself .
    where you ask us to put in the first row EMAIL ACCOUNT I think you should specify it means not an email account but a NICKANAME that has not been used and say that YOU WILL FILL IN THE .group@mypixstar.com THIS IS NOT CLEAR AT ALL THE WAY YOU HAVE IT set up.
    please look into changing that AND MAKE IT SIMPLE.. THANKS

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. provide a random play mode

    provide a random play mode

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    hello,

    the random mode is already available in the frame. please check this:

    when the slide show is playing, press MENU button.

    u see this menu bar coming out from the left right?

    move down to the 2nd button button from the bottom, it’s called OPTIONS, inside you can configure the random mode.

    Any problem do not hesitate to contact us.

    Arnaud

  9. Delivery Switzerland

    Dear Team - I wanted to order you frames for Switzerland, but in your Drop Down List "Switzerland" is NOT mentioned ?? How to do, please HELP .

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Disable/Enable which My Pix-Star Albums in My Web Albums Account are displayed on Pix-Star Photo Frame

    Add a simple way to Disable or Enable a folder so that it will display or not display on the photo frame. We would like to upload a quantity if specific folders into our Pix-Star online web album account but only desire to display certain folders during certain events. Currently we have to delete an entire web album and load another web album for each different but recurring event.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Order Details

    I ordered a Pix Star for Christmas. I would like shipping information for my order. Please contact me to discuss the status of my order

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Favorites folder for Radio

    Favorites folder for Radio channels is a necessity... (Also most of the radio channels do not work)

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Website needs more Compute ( CPU & or I/O )

    love all the features and functions BUT the website is dog slow when just displaying email photos

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Reminders and iCal (shared calendar)

    Reminders is and under used screen.
    If we could link this to an iCal file from internet/SD/Shared Folder, most likely configured online from the "Reminders"/"Calendar". It would be really usefull. If the "Today" date has events, it would go to a second Screen just Showing the date with the events, and even maybe have a Menu item with "Today", to display events.
    It would even be possible to "Send Messages" to family, like "Joe's Birthday, (555)555-5555 " or "Baby Shower at Michelle's house, 123 Main Steet".

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reduced access permissions for cloud providers

    The level of permission that your application requests for services like Dropbox is overly broad in nature. This makes it unusable for me as an integration.

    If you could update your integration to Dropbox and request a single folder...

    "App folder – Access to a single folder created specifically for your app."

    ... then I could move whatever photos I want into that folder.

    Just as a heads up, by taking on such a permissive integration model, you're opening yourself up to a much bigger security risk.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. I want the display on all the time. I don't like the motion sensor.

    This frame I for my parents and they don't move a lot during the day but enjoy watching the frame. Is there a way to turn off the motion sensor?sleep mode and keep it on all the time?

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Your mobile app is useless! Fix it!

    Bring back the older version that allowed greater flexibility

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  20. Be able to add photos to existing albums.

    It seems you can't add upload pictures to an existing Web Album that has been created. You can Copy to an album, but that just requires an extra step of creating a new album, and then copying to the album you want.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    yes it is possible from the inbox to copy pictures to an existing pix-star web album.

    just select the pictures, then in the drop down menu choose the destination web album and they are copied.

    The Pix-Star Team.

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