General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

  1. Create a way to hold down the ctrl key and select multiple pictures to delete at one time.

    In windows you can hold the ctrl key and select one photo, then move to the last photo and click. It would select multiple photos at one time to delete.

    5 votes
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  2. 5 votes
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  3. New App Update is NOT GOOD

    The new app update is not user friendly. Takes too long to upload photos, no way to see history of what photos have been sent to what frame. I have 5 frames attached to my app and I cannot upload photos. I hope something changes.

    5 votes
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  4. Drag and drop capability for adding photos to Web Albums.

    Sometimes it is much easier to drag photos to a photo upload box rather than browse to the files and select them. For example, we use iPhoto which has a complicated file structure which makes it hard to find individual photos. To get photos into a Pix Star web album, you need to export the photos first and then select them (creating unnecessary duplicates). It would be great if you could simply select the photos from within iPhoto (or other photo application) and then drag them to a Photo Upload box within the Pix-Star site. Most browsers, except for some…

    4 votes
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  5. Order Details

    I ordered a Pix Star for Christmas. I would like shipping information for my order. Please contact me to discuss the status of my order

    4 votes
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  6. I need to remotely enable/disable the viewing of pics from an attached USB drive.

    While I can remotely select the albums to cycle through, I cannot find a way to remotely select whether or not the pictures on an attached USB drive are included in the slide show. Since a USB drive can contain thousands of pictures, this ability would be very handy to have. It also seems pretty trivial to implement.

    4 votes
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  7. YouTube instructions

    Please do YouTube instruction video for setting up, and optimising use on ongoing basis. Fantastic product.

    4 votes
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  8. Ability to change orientation

    I rotated some photos before sending them, but they got rotated back when they were received by Pixstar.

    4 votes
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    Hello,

    Actually it is not necessarily a problem on the frame, it usually is a problem with the software you used to rotate the picture?

    some software rate on the screen but when you save it doe sNOT save the new orientation, so it is lost. so when your system receive it the rotation info is lost so it can’t find it.

    also could you send that picture to us by email to " info@pix-star.com " so that i check the rotation information inside?

    Thank you.

    Arnaud.
    Head of Customer Support.

  9. Option to play last 5, 10, 20, 60, all pictures for Grandparents who cannot manage the frame themselves

    Great Grandparents/Uncles/Aunts cannot manage their local device. Either create an option for remote login management (delete or do not display) of the my inbox photos received via email or limit the pictures displayed to the last 5, 10,20....you get the idea.

    4 votes
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    There is already inside the frame a feature to play only latest received pictures based on the date, for example the last 3 days, last 7 days, last 30 days.

    This feature does the same thing as you describe here and should answer your need.

  10. radio on/off within slideshow

    The new software with recents radio change from Remote:Menu in slideshow is GOOD. Thanks! Please sequence the play/pause on the remote to include radio on/off:

    mute/pause/unmute/play

    Can you make the volume available in slideshow?

    Save the radio station selection with the slideshow. Optionally, play the saved selection or override with timed station selections.

    4 votes
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  11. Publish a suggested list of RSS Photo Feeds

    I'm running out of pictures to display on my frame, which sits on my desk at work (so it's looked at all day, every day). I have the time set to 1 minute to space them out. Can you publish a list of suggested RSS photo feed URL's so we can easily add some stock images to the frame? I've had a hard time finding these on my own.

    4 votes
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    Hello,

    If you have problems adding RSS feed to the frame check our knowledge base there is an article about the RSS feed and the format structure to follow.

    Or contact our customer support by email we will help you.

    The Pix-Star Team.

  12. Distributing in Korea

    Do you have any partner in Korea to distribute your product.

    I'm strongly hope to distribute your product in Korea. I can make your product with Korean (Language) and I can also support KC certification.

    So, if you give me a chance to do, I'll do my best...

    4 votes
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  13. SD CARD Access

    Is it possible to access the sd card over the network? I only see the "INBOX" folder.

    4 votes
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  14. 4 votes
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  15. Please add a 2 minute display interval..

    1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.

    4 votes
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  16. Clock/Time Option

    Would like the option to switch to 24 hour clock

    4 votes
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    Hello,

    To switch the time to 24h mode go to the frame change settings menu then here go to “language” and choose the 2nd english language (english UK) then automatically time will be 24h.

    The Pix-Star Team.

  17. Fix the auto update feature of Pixstar so that it will connect with Onedrive

    Fix the auto update feature of Pixstar so that it will connect with Onedrive

    4 votes
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  18. Be able to correct your email address in my pixstar account

    I can’t seem to correct a mistake in my pix star email account.

    4 votes
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  19. Caption and Story Annotation

    The most strongly supported suggestion (currently under Pix-Star review) relates to picture captioning enhancement. I strongly support this concept, but I’d like to see it go further, to provide greater flexibility. The extended system would allow annotation of each picture with an entire story, if desired. The caption and story collection for a Pix-Star frame would reside in a database file. The system architecture is as follows:
    • In frame setup, a user could specify the location of a single database file. A Pix-Star frame would not require a database file if its user did not need the associated features.…

    4 votes
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  20. Ability to select local folder slideshow from website

    I see how I am able to select a slideshow to display all pictures (including local, web albums, etc) or only a certain web album. However, I cannot see a means of selecting to display only pictures from the inbox or another local folder from the website. As someone who is managing a frame for his parents who live in another country, this would be useful, for example, for displaying birthday or other greetings and ensuring they are noticed by the recipients.

    If I haven't just overlooked this, I think it would be a very useful addition without a great…

    3 votes
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