General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

  1. Automatic Firmware Update

    I once had a problem with the frame which was fixed in one of the updates, but I was not aware about that, as the frame simply shows images all the time and I have no need to look at the menu, so I didn't see the notification.

    It would be really nice if the device could automatically install firmware updates by itself while asleep or early at the morning. You can make this optional, though.

    Thanks :)

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improve bezel quality

    This frame is premium price due to its high level of functionality. However, the quality of the bezel is not great and doesn't give a quality feel. I would much happier with the product (even if it cost an additional £50) if the device had a better quality frame (high gloss black for example) and had a bit more substance to its weight.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add a RANDOM mode for the slide show

    Add the possibility to play the pictures of a slide show in a random mode.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 100% remote web interface control

    I bought the 15" frame (2019) for my father. This was a very nice upgrade to the Pixstar frame from several years ago.

    The frame is in the Midwest, while I am on the west coast.

    My father loves the frame....however he is challenged at times to understand the frame's interface (92years old).

    Anyway to get 100% frame control? I can't manually adjust time remotely. I can't control all the sorting options remotely. Having 100% remote access would only enhance Pixstar's brand. Many of my relatives have adopted the Pixstar brand after seeing the frame in action. These relatives fall…

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Portrait Mode

    The 15 inch Pix-Star Frame has FOUR factory implemented hook-type mounting holes, two for Portrait and two for Landscape. I am told that the frame DOES NOT function in Portrait mode. Being you are enabling the frame to be mounted in the Portrait position, when will you implement the portrait display mode? Even implementing only the photos to be displayed in Portrait mode would be a BIG plus.

    By installing the portrait mounting wholes, you are definitely implying that it will function in that mode.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. allow to change account to a new photoframe on website without having to contact customer service

    allow to change account to a new photoframe on website without having to contact customer service

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Distributing in Korea

    Do you have any partner in Korea to distribute your product.

    I'm strongly hope to distribute your product in Korea. I can make your product with Korean (Language) and I can also support KC certification.

    So, if you give me a chance to do, I'll do my best...

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Turn off "[WEB ALBUM]" when displaying the folder name

    Please make it possible to remove the words "[WEB ALBUM]" from the end of the folder name when displayed. It's awful when it says something like "Hawaii Vacation 2018 [WEB ALBUM]" on my photos. I just want it to say "Hawaii Vacation 2018" . Thanks

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please add a 2 minute display interval..

    1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Display the reminders for each day with the daily information pages (calendar and weather).

    I would like to use this feature to remind my mom of appointments but I'm afraid she won't be looking at the frame when the reminder is displayed. If the reminders were displayed with the daily information, she would be more likely to see this information. Thank you!

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Change any monitor / display into a picture frame!

    Instead of being stuck with just the 2 display screen options you have, offer a stick that can be plugged into any monitor and that monitor then becomes the digital picture frame.

    Much like an Amazon fire stick. It plugs into the display port, then the stick connects to the internet and runs the pix-star software.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please use the email title used when emailing a picture from smartphone app as a caption for each picture

    Please use the email title used when emailing a picture from smartphone app as a caption for each picture

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    You can already display the subject of the email as a caption at bottom of the image in the slide show inside the frame.

    Go to change settings menu then to Slide show menu.

    here go to

    display details.

    inside choose " display subject".

    then in the slide show the subject will show on the picture.

    REAMRK: this does not work in collage mode you need to switch to the mode where it shows 1 picture at a time on the screen.

    The Pix-Star Team.

  15. Drag and drop capability for adding photos to Web Albums.

    Sometimes it is much easier to drag photos to a photo upload box rather than browse to the files and select them. For example, we use iPhoto which has a complicated file structure which makes it hard to find individual photos. To get photos into a Pix Star web album, you need to export the photos first and then select them (creating unnecessary duplicates). It would be great if you could simply select the photos from within iPhoto (or other photo application) and then drag them to a Photo Upload box within the Pix-Star site. Most browsers, except for some…

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have the screen completely turn off when in sleep mode.

    Having the screen completely turn off when in sleep mode would

    1) preserve the screen life,
    2) conserve energy, and
    3) be beneficial for those who live in small one bedroom or studio apartments and prefer a dark sleeping environment.

    I bought a Pix-Star for my mother so she can see new photos of her grandkids daily. She loves it, but she's constantly unplugging it because she resides in a one bedroom apartment and she can't sleep with the Pix-Star being so bright, even when it's in sleep mode.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to play last 5, 10, 20, 60, all pictures for Grandparents who cannot manage the frame themselves

    Great Grandparents/Uncles/Aunts cannot manage their local device. Either create an option for remote login management (delete or do not display) of the my inbox photos received via email or limit the pictures displayed to the last 5, 10,20....you get the idea.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    There is already inside the frame a feature to play only latest received pictures based on the date, for example the last 3 days, last 7 days, last 30 days.

    This feature does the same thing as you describe here and should answer your need.

  18. Allow multiple folders to play, but not all

    I would like the ability to select multiple (but not all) folders to be played. It looks like it's either one or all. How about some in-between? I have to work around this by creating a new folder and copying the ones I want to play to it, then select this new folder to be played.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    While it is true you cannot do this selection from the web site, you can do it inside the frame going to “my web albums pictures” menu inside the frame then enter inside the supplier name and then inside you can select the albums to play.

    Arnaud

  19. Publish a suggested list of RSS Photo Feeds

    I'm running out of pictures to display on my frame, which sits on my desk at work (so it's looked at all day, every day). I have the time set to 1 minute to space them out. Can you publish a list of suggested RSS photo feed URL's so we can easily add some stock images to the frame? I've had a hard time finding these on my own.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    If you have problems adding RSS feed to the frame check our knowledge base there is an article about the RSS feed and the format structure to follow.

    Or contact our customer support by email we will help you.

    The Pix-Star Team.

  20. Allow Sorting on Website

    In the display on the website allow sorting by file name, file date, etc so it is easier to find and delete duplicate photos.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

General Ideas

Categories

Feedback and Knowledge Base