General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

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  1. Please use the email title used when emailing a picture from smartphone app as a caption for each picture

    Please use the email title used when emailing a picture from smartphone app as a caption for each picture

    4 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      Hello,

      You can already display the subject of the email as a caption at bottom of the image in the slide show inside the frame.

      Go to change settings menu then to Slide show menu.

      here go to

      display details.

      inside choose " display subject".

      then in the slide show the subject will show on the picture.

      REAMRK: this does not work in collage mode you need to switch to the mode where it shows 1 picture at a time on the screen.

      The Pix-Star Team.

    • Drag and drop capability for adding photos to Web Albums.

      Sometimes it is much easier to drag photos to a photo upload box rather than browse to the files and select them. For example, we use iPhoto which has a complicated file structure which makes it hard to find individual photos. To get photos into a Pix Star web album, you need to export the photos first and then select them (creating unnecessary duplicates). It would be great if you could simply select the photos from within iPhoto (or other photo application) and then drag them to a Photo Upload box within the Pix-Star site. Most browsers, except for some…

      4 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Option to play last 5, 10, 20, 60, all pictures for Grandparents who cannot manage the frame themselves

        Great Grandparents/Uncles/Aunts cannot manage their local device. Either create an option for remote login management (delete or do not display) of the my inbox photos received via email or limit the pictures displayed to the last 5, 10,20....you get the idea.

        4 votes
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          5 comments  ·  Flag idea as inappropriate…  ·  Admin →

          There is already inside the frame a feature to play only latest received pictures based on the date, for example the last 3 days, last 7 days, last 30 days.

          This feature does the same thing as you describe here and should answer your need.

        • Publish a suggested list of RSS Photo Feeds

          I'm running out of pictures to display on my frame, which sits on my desk at work (so it's looked at all day, every day). I have the time set to 1 minute to space them out. Can you publish a list of suggested RSS photo feed URL's so we can easily add some stock images to the frame? I've had a hard time finding these on my own.

          4 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            Hello,

            If you have problems adding RSS feed to the frame check our knowledge base there is an article about the RSS feed and the format structure to follow.

            Or contact our customer support by email we will help you.

            The Pix-Star Team.

          • YouTube instructions

            Please do YouTube instruction video for setting up, and optimising use on ongoing basis. Fantastic product.

            4 votes
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              completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • set slide show remotely

              Can we please have complete access to settings through the account instead of only some? I have needed to make adjustments on a frame I manage for family and it can only be done with the remote. This product is marketed to be managed from a distance (through the account) but the slide show, choice for captions, and other issues require the remote. Please enhance account management options!

              4 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 4 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Repeating reminders based on date

                  To be able to setup reminders for birthdays, anniversaries, and other yearly repeating reminders. Looks like the only repeating reminders you can setup are by the day of the week.

                  4 votes
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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • radio on/off within slideshow

                    The new software with recents radio change from Remote:Menu in slideshow is GOOD. Thanks! Please sequence the play/pause on the remote to include radio on/off:

                    mute/pause/unmute/play

                    Can you make the volume available in slideshow?

                    Save the radio station selection with the slideshow. Optionally, play the saved selection or override with timed station selections.

                    4 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Fix the auto update feature of Pixstar so that it will connect with Onedrive

                      Fix the auto update feature of Pixstar so that it will connect with Onedrive

                      4 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Portrait Mode

                        The 15 inch Pix-Star Frame has FOUR factory implemented hook-type mounting holes, two for Portrait and two for Landscape. I am told that the frame DOES NOT function in Portrait mode. Being you are enabling the frame to be mounted in the Portrait position, when will you implement the portrait display mode? Even implementing only the photos to be displayed in Portrait mode would be a BIG plus.

                        By installing the portrait mounting wholes, you are definitely implying that it will function in that mode.

                        4 votes
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                          5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • New motion sensor setting - Auto off from inactivity without Auto on

                          I would like to turn it on manually, enjoy it for the amount of time I am in front of it, and when I walk away for a specified amount of time it turns off. But later if I simply want to walk past, it doesn't turn on needlessly.

                          4 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Web Folder force sequence upload option.

                            Currently the two bulk upload options strive for performance and will operate on multiple images (apparent multi thread). This logic defeats the user's sequence. Prevents displaying in user predicated sequence (like action shots).

                            Would be nice to still have a bulk upload but have the UI load & display in original camera shot order.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • better transitions between photos: fade to black for example

                              I find the fade transition to be a bit jerky. Looks like a processor issue, but if not.. maybe it could be improved. Also, it would be nice to have a fade to black transition. I think this is also called dip to black.

                              3 votes
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                                completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Loop GIF animations

                                It would be nice to loop gif animations, instead of staying at the last frame. For instance if I load a 20-seconds animation and the frames changing time is 5 minutes, I see the last frame for too long and looping would be a better option.

                                3 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Google Photos

                                  I found a way to display Google Photos, however, there is a problem.
                                  According to your Knowledge Base Google Photos does not have an API for 3rd parties. You do support downloads from Google Drive and one of the folders in Google Drive is Google Photos, which not surprisingly contains all your Google Photos. In my PixStar account I connected to Google Drive and the Google Photos folder and syncing to my Frame started. Everything seemed OK until I noticed that pictures in Portrait mode were being displayed in Landscape mode instead. I downloaded one of the pictures that was…

                                  3 votes
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                                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Move images from inbox to web album

                                    I would like it to be possible to move images from the inbox to a web album. Today I must copy images from inbox to a web album and after the copying is complete I delete the images from the inbox..

                                    3 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello,

                                      There is already such feature in the web site.

                                      Select the picture to copy then just above the pictures at the right click on the drop down menu saying " copy picture to web album" and select the destination album.

                                      remark: you must create the web albums first int eh page " view my web albums".

                                      The Pix-Star Team.

                                    • Ability to select local folder slideshow from website

                                      I see how I am able to select a slideshow to display all pictures (including local, web albums, etc) or only a certain web album. However, I cannot see a means of selecting to display only pictures from the inbox or another local folder from the website. As someone who is managing a frame for his parents who live in another country, this would be useful, for example, for displaying birthday or other greetings and ensuring they are noticed by the recipients.

                                      If I haven't just overlooked this, I think it would be a very useful addition without a great…

                                      3 votes
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello,

                                        New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now offer the possibility to play only the inbox pictures from the web site.

                                        The Pix-Star Customer Support Team.

                                      • WD My Book Live - External Import

                                        Web External Import. Being able to connect the picture frame to Network Drives... WD My Book Live...

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • SAMBA Client

                                          The frame already has a SAMBA server, so why not enable the SAMBA client so it could connect to a shared folder on a NAS drive to pull photos from. NAS and home storage is very popular (the main reason I purchased Pix-Star over Nixplay was DLNA support)

                                          3 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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