I once had a problem with the frame which was fixed in one of the updates, but I was not aware about that, as the frame simply shows images all the time and I have no need to look at the menu, so I didn't see the notification.

It would be really nice if the device could automatically install firmware updates by itself while asleep or early at the morning. You can make this optional, though.

Thanks :)

This frame is premium price due to its high level of functionality. However, the quality of the bezel is not great and doesn't give a quality feel. I would much happier with the product (even if it cost an additional £50) if the device had a better quality frame (high gloss black for example) and had a bit more substance to its weight.

Add the possibility to play the pictures of a slide show in a random mode.

The 15 inch Pix-Star Frame has FOUR factory implemented hook-type mounting holes, two for Portrait and two for Landscape. I am told that the frame DOES NOT function in Portrait mode. Being you are enabling the frame to be mounted in the Portrait position, when will you implement the portrait display mode? Even implementing only the photos to be displayed in Portrait mode would be a BIG plus.

By installing the portrait mounting wholes, you are definitely implying that it will function in that mode.

allow to change account to a new photoframe on website without having to contact customer service

Do you have any partner in Korea to distribute your product.

I'm strongly hope to distribute your product in Korea. I can make your product with Korean (Language) and I can also support KC certification.

So, if you give me a chance to do, I'll do my best...

Please make it possible to remove the words "[WEB ALBUM]" from the end of the folder name when displayed. It's awful when it says something like "Hawaii Vacation 2018 [WEB ALBUM]" on my photos. I just want it to say "Hawaii Vacation 2018" . Thanks

1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.

I would like to use this feature to remind my mom of appointments but I'm afraid she won't be looking at the frame when the reminder is displayed. If the reminders were displayed with the daily information, she would be more likely to see this information. Thank you!

Instead of being stuck with just the 2 display screen options you have, offer a stick that can be plugged into any monitor and that monitor then becomes the digital picture frame.

Much like an Amazon fire stick. It plugs into the display port, then the stick connects to the internet and runs the pix-star software.

Please use the email title used when emailing a picture from smartphone app as a caption for each picture

Having the screen completely turn off when in sleep mode would

1) preserve the screen life,
2) conserve energy, and
3) be beneficial for those who live in small one bedroom or studio apartments and prefer a dark sleeping environment.

I bought a Pix-Star for my mother so she can see new photos of her grandkids daily. She loves it, but she's constantly unplugging it because she resides in a one bedroom apartment and she can't sleep with the Pix-Star being so bright, even when it's in sleep mode.

Great Grandparents/Uncles/Aunts cannot manage their local device. Either create an option for remote login management (delete or do not display) of the my inbox photos received via email or limit the pictures displayed to the last 5, 10,20....you get the idea.

I would like the ability to select multiple (but not all) folders to be played. It looks like it's either one or all. How about some in-between? I have to work around this by creating a new folder and copying the ones I want to play to it, then select this new folder to be played.

I'm running out of pictures to display on my frame, which sits on my desk at work (so it's looked at all day, every day). I have the time set to 1 minute to space them out. Can you publish a list of suggested RSS photo feed URL's so we can easily add some stock images to the frame? I've had a hard time finding these on my own.

In the display on the website allow sorting by file name, file date, etc so it is easier to find and delete duplicate photos.