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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

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285 results found

  1. Could you please enable UK format date (ie dd/mm/yyyy - not mm/dd/yyyy)

    Please allow date format to be set in UK format (ie dd/mm/yyyy).

    11 votes
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    4 comments  ·  Admin →
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  2. Delete photos from frame remotely

    Please add instructions for how to delete from frame remotely. We have finally figured it out after trial and error and got no help from your staff. You can only delete from frame when frame is ON. Otherwise you are deleting from the online view and they stay on the frame. The option to remove from frame only shows up if the frame happens to be on. This is an important instruction when the frame owners can not remove things on their own. Once you delete from account online, you can not see the ones on the frame that you…

    11 votes
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    completed  ·  7 comments  ·  Admin →
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  3. Automatic Firmware Update

    I once had a problem with the frame which was fixed in one of the updates, but I was not aware about that, as the frame simply shows images all the time and I have no need to look at the menu, so I didn't see the notification.

    It would be really nice if the device could automatically install firmware updates by itself while asleep or early at the morning. You can make this optional, though.

    Thanks :)

    10 votes
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    3 comments  ·  Admin →
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  4. Sort external web albums alphabetically

    When importing external pictures the albums are not shown in order, which makes finding specific albums difficult. Please present a sorted list. Specifically, I use SmugMug so I don't know if this problem exists with other sources.

    10 votes
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    completed  ·  1 comment  ·  Admin →
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  5. Allow reminders to be created online.

    Currently there is no functionality for reminders or alarms online. Creating them on the frame is cumbersome due to the interface.

    10 votes
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    completed  ·  0 comments  ·  Admin →
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  6. How about auto adjustment for Daylight Savings time!

    Please change le clock to use NTP servers, GMT plus a timezone adjustment. I have to change the clock every time we move in and out of DST!

    10 votes
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    6 comments  ·  Admin →
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  7. Move images from inbox to web album

    I would like it to be possible to move images from the inbox to a web album. Today I must copy images from inbox to a web album and after the copying is complete I delete the images from the inbox..

    9 votes
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    7 comments  ·  Admin →
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    completed  ·  AdminPix-Star Support (CEO / Founder, Pix-Star) responded

    Hello,

    There is already such feature in the web site.

    Select the picture to copy then just above the pictures at the right click on the drop down menu saying " copy picture to web album" and select the destination album.

    remark: you must create the web albums first int eh page " view my web albums".

    The Pix-Star Team.

  8. 5 GHz

    Update units to access 5 GHz Wi-Fi routers

    8 votes
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  9. Display the reminders for each day with the daily information pages (calendar and weather).

    I would like to use this feature to remind my mom of appointments but I'm afraid she won't be looking at the frame when the reminder is displayed. If the reminders were displayed with the daily information, she would be more likely to see this information. Thank you!

    8 votes
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    completed  ·  1 comment  ·  Admin →
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  10. What video formats are supported

    I am considering buying an XD 10.4 frame. Please can you let me know what video formats are supported.

    8 votes
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  11. I need to rotate some photos that were sent to my frame? any help?

    help me rotate photos that were received on my frame

    8 votes
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    6 comments  ·  Admin →
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  12. Is there a way to play the more recent pictures more frequently?

    Play the more recent pictures more frequently, based on how many pictures are in storage.

    8 votes
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  13. Slideshow: only Inbox (without local storage or web-folders)

    Hello! Thanks for the great product. I buy it for my grandma in Germany and she love it.
    Is it possible to show only the pictures of the "inbox"?
    the more recent pictures are stored there
    - we didn't want to show ALL web-folders and ALL the local storage - only the recent pictures

    sorry for my bad english

    best regards
    jm

    8 votes
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    3 comments  ·  Admin →
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  14. New App Update is NOT GOOD

    The new app update is not user friendly. Takes too long to upload photos, no way to see history of what photos have been sent to what frame. I have 5 frames attached to my app and I cannot upload photos. I hope something changes.

    8 votes
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  15. Show picture taken date on photos during slideshow

    This ought to be added as an option under Display Details. Would be nice if the font size is configurable for this too, so it's not too large.

    7 votes
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  16. Share account photos across multiple accounts

    Is there any way to use the configuration from my first frame to be used for multiple frames when linked together? It looks like just emailed photos and new shared albums are linked but I can't link an existing album.

    7 votes
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  17. Automatically accept photos and display them without the menu/timer

    Automatically accept photos and display them without the menu/timer, maybe display a star or email icon to indicate they are new.

    When I have automatic enabled, I hear the ding of a new photo, but who knows when it will display. Automatic and show throws up the menu and blocks half of the new picture.

    7 votes
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  18. Fix the automatic update every for hours from Shutterfly. It's not working and Customer Service is not responding..

    7 votes
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  19. Great product-Thanks! Set up a challenge using th buttons on the back. How about a touch screen interface?

    Set up was difficult using the buttons on the back. Once frame was registered much easier. My suggestion is to include a touch screen interface--I keep hitting keys to input by Wi-Fi network--using buttons on back and then clicking Ok was time consuming. Thanks

    7 votes
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  20. The ability to edit alarms/reminders online

    It would be most helpful to be able to edit existing alarms and reminders online. I would love to be able to change the time on a reminder rather than having to create a new alarm/reminder with the new time and then having to delete the old reminder.

    7 votes
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