General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

Any suggestion to improve your Pix-Star?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. The ability to edit alarms/reminders online

    It would be most helpful to be able to edit existing alarms and reminders online. I would love to be able to change the time on a reminder rather than having to create a new alarm/reminder with the new time and then having to delete the old reminder.

    7 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Show picture that is coming from the inbox.

      When I open the inbox and say yes to a new picture, this picture should be desplayed as the next picture.

      7 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        When you open the inbox manually to confirm the picture you already see it on the screen so you can visualize it as long as you want.

        it’s already more or less what you ask for.

        Once accepted we can only put it in the slide show and display it at the next rotation depending on the type of slide show normal or random it will have a different position.

        We cannot display it again just after you accept all the pictures of the inbox.

        The Pix-Star Team.

      • Great product-Thanks! Set up a challenge using th buttons on the back. How about a touch screen interface?

        Set up was difficult using the buttons on the back. Once frame was registered much easier. My suggestion is to include a touch screen interface--I keep hitting keys to input by Wi-Fi network--using buttons on back and then clicking Ok was time consuming. Thanks

        7 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Sort external web albums alphabetically

          When importing external pictures the albums are not shown in order, which makes finding specific albums difficult. Please present a sorted list. Specifically, I use SmugMug so I don't know if this problem exists with other sources.

          7 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Share account photos across multiple accounts

            Is there any way to use the configuration from my first frame to be used for multiple frames when linked together? It looks like just emailed photos and new shared albums are linked but I can't link an existing album.

            7 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Remote Firmware Update

              It would be great if an "Update Firmware" button could be added to the Pix-Star portal. We bought two frames, the closest of which is 2 hours away. Neither of the recipients are particularly tech savy.

              7 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                5 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Automatically accept photos and display them without the menu/timer

                Automatically accept photos and display them without the menu/timer, maybe display a star or email icon to indicate they are new.

                When I have automatic enabled, I hear the ding of a new photo, but who knows when it will display. Automatic and show throws up the menu and blocks half of the new picture.

                7 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • How to avoid duplication on my uploaded photo?

                  If I upload photos sometimes there is a duplication. Can I avoid this?

                  7 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Automatically move pictures from internal memory to sd card

                    Since the SD card is not used to expand the internal memory nor is it accessible through samba (for technical reasons). Could it not be possible to have the option to have internal memory pictures automatically moved to the SD card?

                    6 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Better Instagram Support

                      Modern Instagram images are up to 1080x1080 pixels and may be not square. So far I got 800x800 on my frame with white borders on rectangular images to make them square.

                      It would be really nice if you can export Instagram images in full resolution and without adding borders.

                      6 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • resize on upload

                        Resize pictures on upload or emailed to the web site before storage. The size should be configured to be the native resolution of the frame retaining aspect ratio.

                        6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Select multiple Albums

                          I would like a "Switch Slide Show" option to select more than one album (but not all albums).
                          Basically check off which albums to play.

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Automatic Firmware Update

                            I once had a problem with the frame which was fixed in one of the updates, but I was not aware about that, as the frame simply shows images all the time and I have no need to look at the menu, so I didn't see the notification.

                            It would be really nice if the device could automatically install firmware updates by itself while asleep or early at the morning. You can make this optional, though.

                            Thanks :)

                            6 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Improve bezel quality

                              This frame is premium price due to its high level of functionality. However, the quality of the bezel is not great and doesn't give a quality feel. I would much happier with the product (even if it cost an additional £50) if the device had a better quality frame (high gloss black for example) and had a bit more substance to its weight.

                              5 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add a RANDOM mode for the slide show

                                Add the possibility to play the pictures of a slide show in a random mode.

                                5 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 5 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Distributing in Korea

                                    Do you have any partner in Korea to distribute your product.

                                    I'm strongly hope to distribute your product in Korea. I can make your product with Korean (Language) and I can also support KC certification.

                                    So, if you give me a chance to do, I'll do my best...

                                    4 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please add a 2 minute display interval..

                                      1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.

                                      4 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Display the reminders for each day with the daily information pages (calendar and weather).

                                        I would like to use this feature to remind my mom of appointments but I'm afraid she won't be looking at the frame when the reminder is displayed. If the reminders were displayed with the daily information, she would be more likely to see this information. Thank you!

                                        4 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 4 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          General Ideas

                                          Feedback and Knowledge Base