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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

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303 results found

  1. Add the ability to see the "details" from Google Photo web albums. My parents often ask who, when, or where a picture came from.

    Add the ability to see the "details" from Google Photo web albums. My parents often ask who, when, or where a picture came from. I have spent hours adding these details to thousands of photos on Google photos. I automatically update my parents frame from my house. Include the details please

    1 vote
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  2. Share slideshow and view local pictures

    We are giving the frame as a present to my father-in-law and like others crowdsourcing pictures into the frame. It would be great if the extended family could watch the slide show remotely so they can ensure they don't send duplicates. i.e. a web feature to play all pictures (stored on the frame and in the cloud) on the web and share that slideshow with others.

    1 vote
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  3. Slide show > Time per slide > 24 hours & change time

    I'm surprised your time per slide for slide shows only goes to 12 hours. I'd like a new slide once per day (and not more frequently).

    Also, it'd be great to specify the time the slide changes (e.g., I'd like to wake up each day to a new slide).
    I'd expect this to be a pretty common use case.

    1 vote
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  4. Start with the newest pictures

    Want frame to start with the newest pictures when it's turned back on

    1 vote
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  5. Ability to adjust video volumes from the interface

    Ability to set default video sound volume from the web interface or the app

    1 vote
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  6. When in group account you need to re-add google photos to be added to new frame

    From my group account I had to disconnect my google photos and re-add the folders so that the newest frame would get the folder in their account.

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  7. Auto on

    It would be nice to sent a on-off time schedule and have the motion sensor be active during the on duration so the frame isn’t broadcasting to a empty room

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  8. Digital clock enhancements

    Can you provide a digital clock for the bottom left or bottom right of the screen?

    The centred digital clock gets in the way and the analogue clock in the top right is either too bulky or difficult to read in small mode.

    It would be great to show time only, with no date too.

    1 vote
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  9. Any plant for a larger display, say closer to 19”?

    1 vote
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  10. Allow one to add or change comments to stored photos by sending an email with the updated comment in the subject line w date/jpg number

    Allow one to add or change the title on stored photos by sending an email with the updated title in the subject line, identifying the photo with either a date/jpg-num or some new photo number assigned by PS.

    1 vote
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  11. Fix "latest first" and "random" to include the very latest photos.

    Fix "latest first" and "random" to include the very latest photos immediately. It's disappointing to send a cute photo to the grandparents and not have it show up for days!

    1 vote
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  12. Add online ability to select multiple web albums to play

    Essential website upgrade request: Should be able to select several, but not all web albums to play on the frame. It's really surprising that this is only possible on the frame! My elderly Mom could never figure that out.

    1 vote
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  13. randomised sequence

    Hi
    if I choose the RANDOM mode, would the randomised photo sequence be generated every time I activate the frame, or would it be always the same fixed sequence, random only in the sense that they are not in any particular order?
    I would like to know before I purchase the Pix-star, so at this stage I do not have a Px-star email address nor a serial number.
    Thank you

    1 vote
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  14. Possibility to resell PixStar digital frames

    Dear PixStar team, is it possible to sell your products both online and on a high street shop ? We are Yonos - www.yonos.pt - and are located in Portugal.
    All the best
    Luis Alves

    1 vote
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  15. Remove items in French

    I find it difficult to navigate the FAQs and other info on the Help pages dues to the number of articles in French. Worse, when contacting Support, all of the articles suggested as an alternative to contacting you were in French.
    Please allow us to select a single language and display website information in only that language.

    1 vote
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  16. Image time-gating

    Please add a "Properties" UI for individual images in albums to specify specific playback criteria. This would be useful for creating visual "Soft-reminders" for elderly family members. For example, specifying that a photo can be included in a slideshow rotation starting at 12:30pm and ending at 2:00pm each day would allow me to make reminders to eat lunch. Behavior for time outside the allotted window would simply skip over that image in the slideshow. Specifying only Saturdays from 1pm to Sundays at 9am would allow me to make a soft visual reminder about Sunday shuttle service, and so on. Additionally,…

    1 vote
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  17. It would be great if you could email Pix-Star Questions about product before purchase

    Contact support expects me to enter a Pix-Star address but I can't find one.

    1 vote
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  18. improve selecting

    How does one select several albums or photos quickly rather than 1 by 1 by ticking boxes

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  19. A size in between the 10 &15. We have an old 10" that is bigger than your new version, and the 15 is too big, making us go to another brand.

    1 vote
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  20. Loop GIF animations 2

    If I set a slideshow to switch images every 5 minutes and one of the images is a gif animation, it plays just once and then switched to the next image. This ruins the user experience as there is no chance for the family members to re-watch the animation, or show it to someone else.

    The idea is to loop the animation for the same time you show static images. If I have a 20-seconds gif animation and 5-minutes slideshow period, you need to show the animation 15 times instead of just once.

    As this changes the current behavior, maybe…

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    completed  ·  AdminPix-Star Support (CEO / Founder, Pix-Star) responded

    Hello,

    it is not easy to do this on video as it works differently.

    also some users don’t want to look their videos. Adding an options to this makes the frame too complicated, it is already too complicated for some users and they complain.

    Regards,

    Arnaud

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