To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
290 results found
Using TVersity as picture server
When using TVersity as a server to send photos to the Pix-Star the advice is to use the setting for the Sony PS3 BUT for the latest TVersity version software this still results in small thumb nail pictures being shown.
Using the Sony PS4 setting seems to get them to show full size on the screen.1 vote
Thank you very much for this feedback.
We have now updated the related article in the knowledge base.
The Pix-Star Team
Ability to delete photos through the app (from History?)
While in the app, enable Select and Delete for photos in History1 vote
Correct Misspelled Word
In the 'create a reminder' area on this website (not the actual frame) you have the word 'medicine' misspelled; you have it spelled 'medecine.'1 vote
I feel there is a market untouched. I believe Every privately owned assisted living facilities should provide a pic-star frame to their new residents. Which will allow family to upload pictures live to their elderly love ones!! Just saying... I’d approach them!! 🤷🏻♀️1 vote
Please change email verbiage for accounts allowed to send to the "WHITE LIST" and the not allowed "BLACK LIST"
When setting up emails that are ALLOWED to send or NOT ALLOWED, they are referred to as the WHITE LIST or BLACK LIST! Can we please using different verbiage to describe or just delete this label for these lists? Thank you1 vote
Translation has now been updated to a new verbiage.
Display proper name of sender when posting from the app
As a user of the app, when I post pictures to the cloud, I need the user of the frame to see who sent it, without having to parse some weird character string.1 vote
It would be nice to have a white frame. Black is a bit dated1 vote
Display the file name before the transition.
In situations where you have a long transition and a very short picture display time, the frame almost spends more time displaying the previous pictures file name while on the current picture. By moving the file name display call to immediately prior to the initial new picture display (before transition), it would make it much easier to both preview the pictures & names, in addition to making it make more sense for people who are watching.
all frame sold after October 1st, 20020 have now this new behaviour.
In play mode, need option for N most recent pics
example.. only play 20 most recent pics or
10 most recent pics
this would be very useful especially for inbox received pics.1 vote
we have already a similar option.
Allow me to step through photos shown on frame from the web app.
While on the phone with the person viewing the frame I would like to control which photo is being displayed from the web interface. This would make it easier to narrate a slide show for someone who may have trouble using the remote.1 vote
Bulk Delete pictures in SPAM folder (Web Interface)
There is no option to bulk delete pictures that make the spam folder. You have to individually select each picture and delete the selection. There should be a "Purge Spam" folder option that removes all pictures in the folder.1 vote
Use your Contact List e-mails in the filtering.
If you have an exsiting contact list, have it so when you are putting filtering in place you can pull from those contacts. Or import or have them as your filter.1 vote
it is now implemented.
NFT Digital Art
Need to develop a large picture frame that can be mounted on the wall to display digital art such as NFTs1 vote
OneDrive Album support
Please add support for OneDrive Albums. Right now I can select particular folders within OneDrive, but I want to show specific pictures within my folders. I could "put" those pictures in a OneDrive album (it's not a physical file, just some kind of tagging within OneDrive) and then connect my frame to that album.1 vote
add another one drive account
I would like to be able to add my wifes onedrive account as a second external source1 vote
This is already possible.
In your web browser first go to OneDrive web site and then LOG OUT. STAY in the same web browser and not go to www.pix-star.com log in and go to
Import external pictures.
Then click on the OneDrive icon and this time enter the credentials of the other OneDrive account you want to use then import the albums you want.
Enjoy your Pix-Star!
Inbox folder mode should show the sender's name on the frames main menu of folders
When sending photos via the phone app the frame creates an inbox folder with a name made up of twelve numbers and letters, and no indication who the sender is. The info is there because if you login to your account and select "My Inbox" and then choose "filter by sender", info will be displayed as photo sent by "name of phone" for example: Bob's iPhone followed by the twelve character ID created for the folder name. It would be very helpful if the frame displayed the sender's phone name as part of the folder name, same as the web account.
When sending photos via the phone app the frame creates an inbox folder with a name made up of twelve numbers and letters, and no indication who the sender is. The info is there because if you login to your account and select "My Inbox" and then choose "filter by sender", info will be displayed as photo sent by "name of phone" for example: Bob's iPhone followed by the twelve character ID created for the folder name. It would be very helpful if the frame displayed the sender's phone name as part of the folder name, same as the web…1 vote
Select specific albums to display via web interface (pix-star.com)
Allow the user to select specific Pix-star web albums on the Pix-star website to display in the Pix-star frame.
For example, if I have 20 web albums I want to be able to select 1-7, 11, 15-17 and 20. The unselected albums will not display on the frame. If I decide to add album 8 and remove album 2 I can do so.
This allows the user to display web folder content in context/as desired - for example holiday pictures, or pictures of visiting family/friends, and so on.1 vote
Seems that Pix-Star frame creates its own index of a DLNA feed.
It would be useful to have an option to skip the Pix-Star indexing. It's quite slow and results in pictures being sorted in a different order than my DLNA server's tree.
The sort-order menu item on the Pix-Star doesn't seem to work with a DLNA feed. I've tried two servers: miniDLNA and Gerbera. In both cases the sort order doesn't work.1 vote
Please add touch screen and I will buy my second one asap!
I bought this for my mom and I love it so much that I want one. The only reason why I haven't bought is because it doesn't have a touch screen. My husband found one online that does and now we are going back and forth. I want the touch screen.1 vote
Add a custom countdown calendar
It would be great to add a custom countdown calendar. Select a date in the future with a custom title so everyday it counts down to the special event or holiday! So let's say 10 days to Christmas or 3 years 15 days until retirement!1 vote
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