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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

328 results found

  1. Display more than one Pix-Star Albums in the Pix-star frame

    I would like to be able to define several smaller albums and then send two or more of them to the frame. As for now i have to merge the wanted albums into a "to be displayed" album and then send it to the frame.

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    Hello,

    This is already possible from inside the frame user interface.

    Go to " my web album pictures" and inside go to your provider name ten you can select which album(s) to play.

    this is not possible remotely from the web site for technical reasons.

    Arnaud

  2. Way to see most recent pics in inbox. When i show the frame to people it used to wow I h m when i took a pic of them and it would show up

    I have so many inbox pics now that the new ones dont show up quickly, so when i demo the frame people dont see the pic i took of them.

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    Hello,

    This feature already exist you can activate it in the menu change settings then go to “slide show” and here to “play mode”, inside either use the mode " show latest pictures " or the mode " repeat latest pictures more often".

    The Pix-Star Team.

  3. Play videos from and SD card

    I was just about to purchase the 10" frame when I noticed it doesn't play videos from an SD card or USB stick. This is one of the main reasons for me buying a digital Photo frame. Will you be adding this facility as it seems odd that such a high quality frame doesn't offer this option?

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  4. Please publish limitations on how many photos can be uploaded at one time on website.

    Please publish limitations on how many photos can be uploaded at one time on website. It appears the limitation is currently 200.

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  5. Activity Sensor

    I had the Kodak Pulse and it sensed activity in the room and turned the frame on and off. This should be incorporated into the frame design.

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  6. Internet Radio Station: What type of stream URL format does this device use?

    I found a couple station URL's that work. But other formats don't. Can you provide more technical detail as to how the URL stream format needs to be sent.

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  7. Audio Files Need Feature for Random Play

    Currently audio files only can be played in a loop. Need a random play feature.

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    Hello,

    We’ve just put online a new version that adds this feature. You can download it directly from the frame at the bottom of the main menu, a notification should be visible now.

    Thank you for this suggestion.

    The Pix-Star Team

  8. 1 vote
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  9. What is the point in having different albums if you can play them separately?

    I want to display one album at a time. I purchased my frame (10" version ) in March 2015. It will only let me select play all photos or weather. What is the point in having multiple albums if they are just going to display all together anyway? Very disapointed.

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    1 comment  ·  Admin →
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    Hello,

    actually you can play each album separately one by one, of course.

    just go inside the provider line (for instance pixstar) in this new screen you see the list of your albums.

    then go INSIDE THAT ALBUM you want to play, press the first line " play all the pictures below" and it will play ONLY that SPECIFIC album.

    if problem contact our support by email at

    info@pix-star.com

    this feature is implemented and DOES work.

    The Pix-Star Team.

  10. 1 vote
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    Hello,

    We have a already a software update with the random (shuffle) feature for audio playing, we will make it available to everyone next week, just check on your frame for the software update notification.

    The Pix-Star Team.

  11. 1 vote
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  12. before a video plays, it shows this screen that tells me that a video is about to play. Why? Skip that and just play the video!

    before a video plays, it shows this screen that proudly tells me that a video is about to play. Why?
    Remove that screen and just play the video directly!

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    1 comment  ·  Admin →
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    Hello,

    This is already an existing feature.

    Go to the change setting menu, then go to

    SLIDE SHOW

    in this menu at the very bottom you have:

    Video options

    Here change to choose:

    play automatically.

    Then you won’t have this thumbnail preview anymore.

    The Pix-Star Team.

  13. How to remove contacts from list

    How do I remove names from my contact list?

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  14. 1 vote
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  15. Weather suggested city for Minnesota

    Please add Buffalo. Buffalo Lake is automatically added when I type "Buffalo". These are two different cities.

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  16. 1 vote
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  17. I try to add "Buffalo" in the suggest a city field. It says it is added, but changes it to "Buffalo Lake" in Minnesota.

    It seems this city would have be added outside the "suggest a city" field. Manually added via admin is the solution, I believe.

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  18. 1 vote
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    Hello,

    Understand. It has been like this for 8 years now, since the first pix-star was launched on the market in 2008 and nobody ever complained about these 20 seconds.

    It seems to be acceptable and a good solution / method for all our users so far.

    Is there any particular reason in your use case that these 20 seconds are now a problem?

    Thank you.

    The Pix-Star Team.

  19. Is it possible to copy the photos from the frame to a USB?

    I cannot see a way to copy photos from the frame's memory to a USB. Is this possible?

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    Hello,

    yes, of course.

    - go to the FILE MANAGER inside the frame.

    - select the pictures to copy.

    - press MENU and in the menu that shows up go down to

    copy selected to…

    - in the next window check the USB as destination the one that you’ve inserted and confirm.

    Arnaud

  20. Data plan?

    I am looking at buying this for my son's 87 year old great-grandmother. But she does not have wifi or even internet access. Could it be possible to connect this through my data plan, like I do for a tablet? Maybe that is already a feature?

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