General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

  1. Create a handheld product so grandmas can keep in their purse

    I have a friend who, due to a stroke, is struggling with mastering a smartphone. She loves her Pix Star frame at home, but would also love a phone-sized device that could passively receive photos and let her take it with her when lunching with friends.

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  2. Ethernet vs. WIFI

    A family member does not have WIFI and so would need to hook directly into their cable modem via ethernet. What is the best solution? And which frame do you recommend?

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  3. 1 vote
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  4. 1 vote
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  5. Please could you update your Android app to work on Chromebooks running Play store? tThanks

    Please update Android App to work on Chromebooks running the Play Store

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. User interface needs a key/legend

    The page where I can view my photo Inbox has a green light besides some photos and a red light besides others. I have no idea what this means. Thanks!

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    If you gently put the mouse on the little red or green dot (without clicking on it) you get a pop up window showing up with the relevant detailed explanation of the meaning of the red and green dot.

    The Pix-Star Customer Support Team.

  7. Internet Radio Station: What type of stream URL format does this device use?

    I found a couple station URL's that work. But other formats don't. Can you provide more technical detail as to how the URL stream format needs to be sent.

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  8. website sorting order

    i have over 2,000 photos uploaded. how do i get to the oldest ones on website? it only sorts newest to oldest. i want to delete some older photos, but can only load 20 at a time. it will take a long time to get to the bottom. any suggestions?

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  9. ONedrive

    Connect to a OneDrive shared folder. E.g. I share a folder from my OneDrive to my grandfathers account. I’d like to be able to show these pictures in the shared folder...

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  10. The ability to crop photos.

    I wish there was the ability to crop photos from within the frame's user interface, the web interface, and the app.

    Not all photos are taken in the orientation of how the frame is displayed and I hate the letterbox effect of many of my photos. I wish there was an option to easily identify and select all photos that are in the orientation opposite of how my frame is displayed. Then give me the ability to permanently crop the photo to fit the display area. Or even better, don't permanently crop the photo, but somehow store how it should…

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  11. Soporte

    Ya que el menu es en castellano seria de agradecer que el soporte tecnico tambien fuera en castellano y mediante llamada telefonica.

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  12. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Actually the 24 hours mode already exist for English language, if you go to the CHANGE SETTINGS menu then to

    AUTO ON & OFF

    menu, at the very bottom you have the TIME FORMAT choice then inside if you choose:

    DD/MM/YYYY

    it will automatically change this to 24 h mode for the time display.

  13. 1 vote
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  14. Replaced Ceiva frame with PixStar

    I finally "killed" my Ceiva frame and account and replaced the whole thing with a PixStar frame and it's e-mail account to friends and family. The thought of paying a "subscription" to store on the Ceiva servers was a very bad business model. Plus their frame size and resolution was terrible and bad WiFi dongle kept dropping my network. I'm buying more PixStar frames for family.

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. before a video plays, it shows this screen that tells me that a video is about to play. Why? Skip that and just play the video!

    before a video plays, it shows this screen that proudly tells me that a video is about to play. Why?
    Remove that screen and just play the video directly!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This is already an existing feature.

    Go to the change setting menu, then go to

    SLIDE SHOW

    in this menu at the very bottom you have:

    Video options

    Here change to choose:

    play automatically.

    Then you won’t have this thumbnail preview anymore.

    The Pix-Star Team.

  16. 1 vote
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  17. 1 vote
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  18. Clock/Time Option

    Would like the option to switch to 24 hour clock

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    Hello,

    To switch the time to 24h mode go to the frame change settings menu then here go to “language” and choose the 2nd english language (english UK) then automatically time will be 24h.

    The Pix-Star Team.

  19. Create an app that also lets me show the frame photos on my Apple tv

    I have the frame as a “guest book” but it would be fun to display it larger on my tv.

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  20. 1 vote
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