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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

328 results found

  1. Add ability to whitelist/blacklist by phone number for people using the Pix-Star Snap app

    For the photo-emails it is easy to add email address to the whitelist and blacklist groups. For the Pix-Star Snap app for Android/iOS, it would be nice to be able to add phone numbers to the same whitelist/blacklist groups. I want to be able to avoid having the grandparents frames left open to accepting photos from anyone who knows the frame's address.

    2 votes
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  2. Add Picture Album Playlist to include selected Web albums

    Add functionality to selectively group album folders into "PLaylist", e.g. Thanksgiving which will then display all the Thanksgiving albums you assign to the "Playlist" Need the ability to assign albums to various "PLaylist" Thanks

    2 votes
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  3. Thank ayou

    Arnaud and Herve' were great.

    Thank you very much Arnaud and Herve', really appreciate all of your help. I just got home saw your email. Great news thanks to you I was able to get it registered. 

    I not only appreciate the quick and efficient way you resolved my issue, but I really appreciate the attention to details in protecting the previous owners personal information, and pictures.

    That gives me assurance that you and your company will reasonably insure the protection of my information.

    I look forward to a long relationship with your company.

    Juddson Lewis

    2 votes
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  4. Simultaneous view on my computer what is being viewed on the frame

    I would love to be able to see on my computer what my mom is seeing on her frame, while I talk to her on the phone. She is in a nursing home, and loves her frame, and we her kids love to send pictures and talk about them. If we could have the same view simultaneously, that would enhance the experience for us so much!

    2 votes
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  5. Please add touch screen and I will buy my second one asap!

    I bought this for my mom and I love it so much that I want one. The only reason why I haven't bought is because it doesn't have a touch screen. My husband found one online that does and now we are going back and forth. I want the touch screen.

    2 votes
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  6. Display Inbox before other Internal Memory Folders

    Currently the internal Memory displays folders in alphabetical order. The Inbox is displayed within these folders in alphabetical order. For example, the Inbox displays after the Glacier folder and before the Oregon folder. I would like the Inbox to display before (or after) all the folders in Internal Memory. Because I cannot name the Inbox, I cannot adjust in what order it should display. I use my photo frame for displaying many albums of travel photos that I can display in an order I would like. The Inbox tends to be full of grandchild photos that don't make sense between…

    2 votes
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  7. Display photos in folders in same order as are on SD/USB

    I would really, really like to see my photos of a travel trip in the order they were taken. From a folder on an SD and/or USB drive, I would like all the photos in that folder to be display in the order within the folder. Since PixStar does not work with date taken, I can arrange the photos on my drive in date taken order. All I need is for PixStar to display them in the order I have them on the drive. I'm not asking for them to be copied to Internal Memory in that order but to…

    2 votes
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  8. Increase the Memory, 8GB is nothing anymore

    Why does the 15" only come with 8GB memory? Increasing the memory will help so much. Videos will eat up a little 8GB. Are you working on an update to the system to include the memory?

    2 votes
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  9. Add possibility to move pictures from one pix-star album to another

    inside the pix-star web site, add the possibility to move picture that inside one pix-star album to another album

    1 vote
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  10. provide a random play mode

    provide a random play mode

    1 vote
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    hello,

    the random mode is already available in the frame. please check this:

    when the slide show is playing, press MENU button.

    u see this menu bar coming out from the left right?

    move down to the 2nd button button from the bottom, it’s called OPTIONS, inside you can configure the random mode.

    Any problem do not hesitate to contact us.

    Arnaud

  11. Manual

    Put the manual up on the web site for people thinking about buying one (and others who have to manage someone else's unit).

    1 vote
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  12. Great support!

    I emailed for help and got the answer back in minutes. Then responded with another question and got that answer in minutes. Wow! I work at a web company and that's impressive! Thanks.

    1 vote
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  13. Replaced Ceiva frame with PixStar

    I finally "killed" my Ceiva frame and account and replaced the whole thing with a PixStar frame and it's e-mail account to friends and family. The thought of paying a "subscription" to store on the Ceiva servers was a very bad business model. Plus their frame size and resolution was terrible and bad WiFi dongle kept dropping my network. I'm buying more PixStar frames for family.

    1 vote
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  14. picassa email default size can be set to 600x800

    Your FAQ says there's nothing that can be done

    1 vote
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  15. internal storage and limitation of pictures in slideshow.

    is it possible to decrease storage on frame? This because to limit how many pictures to be on slideshow.
    if storage are full on frame, will it posible to send more pictures to fram?
    If so... will first pictures sent to frame be deleted?

    1 vote
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  16. Color on Linked Message

    I am linking photos from Picasa. If the 'Already Linked' message and the 'Not Linked Message' could be in different colors, it would be much easier to differentiate between them.

    1 vote
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  17. move the feedback bar so I can click on the album!

    Your red bar is in the way of clicking on the link. Please move it.

    1 vote
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  18. issues on flickr

    My flickr photos are private.

    I will get to display them using my flickr's login and password ?

    1 vote
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  19. Please remove the "bounce effect" when manually going thru pictures; it's really annoying!

    The bounce effect is nice the first 2 or 3 times it is used; after that, it just gets annoying; and it is even more so for older people that are not used to this kind of glitz....and of course, older folks are the majority of users.

    The bounce effect also seems to slow down the ability to progress rapidly through pictures. If you must keep this effect, make it optional.

    This brings up another request. It would be nice to be able to manually move quickly through an album. Moving one picture at a time is tedious (especially with…

    1 vote
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    Hello,

    Could you contact us by email at ’ info@pix-star.com ’ we will give you an updated version without this bounce effect.

    To navigate more quickly inside an album that is playing in the slide show use the THUMBNAIL this has been design for quick navigation.

    When slideshow is playing, press the MENU button then choose the 3rd button from bottom the thumbnail will open then navigate quickly to the picture you want to show and press OK/Play to play it back in slide show.

    The Pix-Star Customer Support Team.

  20. Transitions between pictures

    Is there anyway to select what transitions the frame uses to get to the next photo? I would choose to change photos more frequently but the wizy "Fly in" , "Spinning" and "Bouncing" transitions are distracting in a room.

    E.g. I would go for a simple fade in, fade out which would make the frame more subtle and allow me to choose more frequent picture changes.

    1 vote
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    YES, you can.

    When the slide show is playing just press MENU button. On the left side a menu bar will show up.

    In this menu bar go to the 2nd button from the BOTTOM named “options”, inside go to “transition” and here select or un-select the transition you want or don’t want.

    Inside there is a simple fading effect transition that you can choose.

    Any problem do not hesitate to send us an email at " info@pix-star.com ".

    The Pix-Star Customer Support Team.

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