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General Ideas

To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.

215 results found

  1. I would like to be able to show the complete name of the picture, without the "Picture taken: xx/xx/xx".

    I would like to be able to show the complete name of the picture, without the "Picture taken: xx/xx/xx". Or increase the display field (from 47) to fill the entire box....or allow 2 lines for display.

    3 votes
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  2. It would be nice to be able to turn off weather and calendar widgets and just allow the display of pictures

    In the frame configuration panel give the user the ability to turn off features from displaying like weather and calendar date. This would allow the user to just experience the pictures.

    3 votes
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  3. Allow display of specific picture via web interface

    Sometimes while talking to my grandma I want to bring up a specific picture for her. Would be nice if that were possible via the web app. Specifically, bring up a specific picture for a certain amount of time.

    3 votes
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  4. Having trouble with DNLA ...

    But this frame is great! Make more. Everybody is sold out! I will buy more! And I am telling everybody I know about it too. Such a great way to share family pictures and to be sure they are seen more than once and lost in an email or hard drive!

    2 votes
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  5. just like having a weather forecast, add the ability to display the current day on a monthly calendar... showing the total mo/day of week

    just like having a weather forecast, add the ability to display the current day on a monthly calendar.. showing the total month with the current date circled or highlighted.... would be very helpful for our aging parents

    2 votes
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  6. Slide Show Options

    I'd like to be able to set the slideshow to default to a DNLA folder as my pictures are saved on the Media server and also the functionality to loop the same slideshow continuously

    2 votes
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  7. Android app should be able to access SD card

    The Android app is currently unable to access pictures stored on my (micro) SD card in my phone. (it only finds pictures in the phone's internal memory.) Please update it to be able to access all picture and video files on my phone!

    2 votes
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    Hello,

    We recently put an update on the Android Play market with support to play pictures from SD card for Android devices.

    Just download the update and it should be fine.

    The Pix-Star Customer Support Team.

  8. Allow deletion of audio messages

    Currently, audio messages cannot be deleted. I sent a test message with the Android app, and now it's stuck as the only audio message on my grandmother's frame. Please allow the option to delete audio messages the same way users can delete photos!

    2 votes
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    Hello,

    The function to delete the audio message is already implemented. Please make sure you have the latest sotware version.

    To delete the audio message, you can go to

    My Photo-Mail Inbox → My Voice Messages.

    Then press on Select files to delete, and select all the Audio Messages you wish to delete, and the last step is to press on Delete selected files.

    The Pix-Star Support Team.

  9. have the correct serial # on the back

    so it can work when being entered

    2 votes
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  10. Recent photos should not show weather

    When I select the "show recent pictures" viewing mode, I get the weather information way too often, and the configuration to show the info every hour I have is not respected.

    In practice this mode is not very usable because half of the displayed pictures are weather!

    2 votes
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  11. Enlarge photos would be a great option

    This would be a great addition

    2 votes
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    Hello,

    This is already an existing feature.

    Go to the change settings menu, then go to

    SLIDE SHOW

    in this menu you have:

    Display mode

    Here change to choose:

    SMART FILL

    this will enlarge pictures when possible, that is to say if the pictures is a least 80% of the size of the screen, if the picture are smaller than that we don’t enlarge them as they look pixelated and quite ugly then.

    The Pix-Star Team.

  12. More detail in the user manual

    Have a "generic" manual to print and send out with the frame. Maybe have a much more detailed manual on-line. Put ALL the information for the settings options in the on-line manual. Update the on-line manual as you make all the wonderful changes it looks like you're making based on customer feedback. Put a link in the printed manual you send out and encourage people to look there for new features.

    2 votes
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  13. Rename web albums

    Please make it possible to rename a web album. Right now it only takes the name from the source folder (OneDrive in my instance). And I've *neatly" ordered my photos in folders accoring to year and subfolders with months. It's confusing when all my albums are "July" (that's our vacation month ;) )

    2 votes
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  14. Questions on Pix-Star Google Photo Integration

    I keep all my photos organized on Google Photos....I am looking for a frame that will randomly cycle my photos from Google Photos so I do not have to update the frame manually each time I have new photos. Is it possible for your frame to randomly cycle the Google Photos I have... ? How does the integration work between Google Photos and your frame ?

    What integration do you have concerning the above.

    2 votes
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  15. Periodic Re-Scan of Network Folders

    I am an amateur Photographer - I store my pictures on my Photography PC and have sync software that distributes those pictures to my other PCs (for screensaver and viewing on the road) and to my NAS for long-term Storage. I would love it if the frame had an option to periodically rescan the selected folder(s) - perhaps as it is entering the stand-by mode? - to assure that the slideshow always contains the most recent entries to the folders.

    2 votes
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  16. Improved Randomization Logic

    The current Randomizing option will cycle through photos however it tends to repeat multiple photos throughout the slideshow. I especially noted that if the photo frame goes to sleep for some time, it seems to start back at the beginning of the previous randomization cycle.

    An improved randomization logic would be one where photos will not repeat, until every picture has been viewed. This could be accomplished with a logic that would have to maintain a table of all the photos listed and it would randomly hit each photo, but without repeating. Once the last photo is triggered, then the…

    2 votes
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    Hello,

    our implementation already works exactly as you describe:

    step 1 a list of all the picture to be played in the slide show is built.

    step 2 their position (index) is shuffled in the list by changing randomly their position.

    so this method is a 100% guaranty that each picture plays only 1 for sure.

    of course if you do have duplicate inside the frame then in the random they are also duplicate.

    but the random method by itself for sure does not create duplicate it is impossible with this method.

    The Pix-Star Team.

  17. 2 votes
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  18. Add ability to whitelist/blacklist by phone number for people using the Pix-Star Snap app

    For the photo-emails it is easy to add email address to the whitelist and blacklist groups. For the Pix-Star Snap app for Android/iOS, it would be nice to be able to add phone numbers to the same whitelist/blacklist groups. I want to be able to avoid having the grandparents frames left open to accepting photos from anyone who knows the frame's address.

    2 votes
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  19. Add possibility to move pictures from one pix-star album to another

    inside the pix-star web site, add the possibility to move picture that inside one pix-star album to another album

    1 vote
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  20. provide a random play mode

    provide a random play mode

    1 vote
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    hello,

    the random mode is already available in the frame. please check this:

    when the slide show is playing, press MENU button.

    u see this menu bar coming out from the left right?

    move down to the 2nd button button from the bottom, it’s called OPTIONS, inside you can configure the random mode.

    Any problem do not hesitate to contact us.

    Arnaud

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