General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
215 results found
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Create a way to hold down the ctrl key and select multiple pictures to delete at one time.
In windows you can hold the ctrl key and select one photo, then move to the last photo and click. It would select multiple photos at one time to delete.
5 votes -
Improve bezel quality
This frame is premium price due to its high level of functionality. However, the quality of the bezel is not great and doesn't give a quality feel. I would much happier with the product (even if it cost an additional £50) if the device had a better quality frame (high gloss black for example) and had a bit more substance to its weight.
5 votes -
It would be nice to have the calendar have an a feature to have birthdays automatically load from year to year.
calendar have an a feature to have birthdays automatically load from year to year.
5 votes -
5 votes
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Support newer top-level domains for account email address
I would like to change my account email address (not my picture frame email address). My new address uses a newer ".email" top-level domain. When I try to change it, the settings page says, "Sorry, this email address is not valid." It is valid though, and I was wondering if we could get that changed.
5 votes -
Repeating reminders based on date
To be able to setup reminders for birthdays, anniversaries, and other yearly repeating reminders. Looks like the only repeating reminders you can setup are by the day of the week.
5 votesHello,
This is now done.
Pix-Star Customer Support Team.
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Turn off "[WEB ALBUM]" when displaying the folder name
Please make it possible to remove the words "[WEB ALBUM]" from the end of the folder name when displayed. It's awful when it says something like "Hawaii Vacation 2018 [WEB ALBUM]" on my photos. I just want it to say "Hawaii Vacation 2018" . Thanks
5 votes -
Ability to change orientation
I rotated some photos before sending them, but they got rotated back when they were received by Pixstar.
4 votesHello,
Actually it is not necessarily a problem on the frame, it usually is a problem with the software you used to rotate the picture?
some software rate on the screen but when you save it doe sNOT save the new orientation, so it is lost. so when your system receive it the rotation info is lost so it can’t find it.
also could you send that picture to us by email to " info@pix-star.com " so that i check the rotation information inside?
Thank you.
Arnaud.
Head of Customer Support. -
Clock/Time Option
Would like the option to switch to 24 hour clock
4 votesHello,
To switch the time to 24h mode go to the frame change settings menu then here go to “language” and choose the 2nd english language (english UK) then automatically time will be 24h.
The Pix-Star Team.
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Drag and drop capability for adding photos to Web Albums.
Sometimes it is much easier to drag photos to a photo upload box rather than browse to the files and select them. For example, we use iPhoto which has a complicated file structure which makes it hard to find individual photos. To get photos into a Pix Star web album, you need to export the photos first and then select them (creating unnecessary duplicates). It would be great if you could simply select the photos from within iPhoto (or other photo application) and then drag them to a Photo Upload box within the Pix-Star site. Most browsers, except for some…
4 voteshello,
The drag and drop is now fully implemented in the inbox and the web albums.
your feedback is appreciated.
Arnaud.
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I need to remotely enable/disable the viewing of pics from an attached USB drive.
While I can remotely select the albums to cycle through, I cannot find a way to remotely select whether or not the pictures on an attached USB drive are included in the slide show. Since a USB drive can contain thousands of pictures, this ability would be very handy to have. It also seems pretty trivial to implement.
4 votes -
SD CARD Access
Is it possible to access the sd card over the network? I only see the "INBOX" folder.
4 votesHello,
Due to technical limitations it is not possible to access SD card or USB stick over the network only the local memory is accessible.
The Pix-Star Team.
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radio on/off within slideshow
The new software with recents radio change from Remote:Menu in slideshow is GOOD. Thanks! Please sequence the play/pause on the remote to include radio on/off:
mute/pause/unmute/play
Can you make the volume available in slideshow?
Save the radio station selection with the slideshow. Optionally, play the saved selection or override with timed station selections.
4 votesHello,
When pressing pause in slide show if audio is playing a quick menu shows up to mute/unmute.
The Pix-Star Team
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YouTube instructions
Please do YouTube instruction video for setting up, and optimising use on ongoing basis. Fantastic product.
4 votes -
Fix the auto update feature of Pixstar so that it will connect with Onedrive
Fix the auto update feature of Pixstar so that it will connect with Onedrive
4 votesHello,
It’s working right now.
The Pix-Star Team. -
Please add a 2 minute display interval..
1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.
4 votes -
Be able to correct your email address in my pixstar account
I can’t seem to correct a mistake in my pix star email account.
4 votesIt is now possible to change your frame email address directly inside your pix-star.com account going to the " my profile" page.
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Order Details
I ordered a Pix Star for Christmas. I would like shipping information for my order. Please contact me to discuss the status of my order
4 votesHello,
Could you contact us at info@pix-star.com with the shipping address provided at that time we will check where your order is right now.
Thank you.
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Distributing in Korea
Do you have any partner in Korea to distribute your product.
I'm strongly hope to distribute your product in Korea. I can make your product with Korean (Language) and I can also support KC certification.
So, if you give me a chance to do, I'll do my best...
4 votes -
4 votes
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