General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
213 results found
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Add a RANDOM mode for the slide show
Add the possibility to play the pictures of a slide show in a random mode.
5 votes -
Turn off "[WEB ALBUM]" when displaying the folder name
Please make it possible to remove the words "[WEB ALBUM]" from the end of the folder name when displayed. It's awful when it says something like "Hawaii Vacation 2018 [WEB ALBUM]" on my photos. I just want it to say "Hawaii Vacation 2018" . Thanks
5 votes -
Create a way to hold down the ctrl key and select multiple pictures to delete at one time.
In windows you can hold the ctrl key and select one photo, then move to the last photo and click. It would select multiple photos at one time to delete.
5 votes -
Repeating reminders based on date
To be able to setup reminders for birthdays, anniversaries, and other yearly repeating reminders. Looks like the only repeating reminders you can setup are by the day of the week.
5 votesHello,
This is now done.
Pix-Star Customer Support Team.
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Improve bezel quality
This frame is premium price due to its high level of functionality. However, the quality of the bezel is not great and doesn't give a quality feel. I would much happier with the product (even if it cost an additional £50) if the device had a better quality frame (high gloss black for example) and had a bit more substance to its weight.
5 votes -
Publish a suggested list of RSS Photo Feeds
I'm running out of pictures to display on my frame, which sits on my desk at work (so it's looked at all day, every day). I have the time set to 1 minute to space them out. Can you publish a list of suggested RSS photo feed URL's so we can easily add some stock images to the frame? I've had a hard time finding these on my own.
4 votesHello,
If you have problems adding RSS feed to the frame check our knowledge base there is an article about the RSS feed and the format structure to follow.
Or contact our customer support by email we will help you.
The Pix-Star Team.
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Sleep Timer
Add a sleep timer option for sensor during sleep hours. I would love to have a setting to it turn off between 10pm-8am automatically.
4 votesHello,
thank you for this suggestion but it does already exist in the " auto on & off " menu of the change settings menu of the frame.
please check.
The Pix-Star Team.
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Drag and drop capability for adding photos to Web Albums.
Sometimes it is much easier to drag photos to a photo upload box rather than browse to the files and select them. For example, we use iPhoto which has a complicated file structure which makes it hard to find individual photos. To get photos into a Pix Star web album, you need to export the photos first and then select them (creating unnecessary duplicates). It would be great if you could simply select the photos from within iPhoto (or other photo application) and then drag them to a Photo Upload box within the Pix-Star site. Most browsers, except for some…
4 voteshello,
The drag and drop is now fully implemented in the inbox and the web albums.
your feedback is appreciated.
Arnaud.
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radio on/off within slideshow
The new software with recents radio change from Remote:Menu in slideshow is GOOD. Thanks! Please sequence the play/pause on the remote to include radio on/off:
mute/pause/unmute/play
Can you make the volume available in slideshow?
Save the radio station selection with the slideshow. Optionally, play the saved selection or override with timed station selections.
4 votesHello,
When pressing pause in slide show if audio is playing a quick menu shows up to mute/unmute.
The Pix-Star Team
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4 votes
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Option to play last 5, 10, 20, 60, all pictures for Grandparents who cannot manage the frame themselves
Great Grandparents/Uncles/Aunts cannot manage their local device. Either create an option for remote login management (delete or do not display) of the my inbox photos received via email or limit the pictures displayed to the last 5, 10,20....you get the idea.
4 votesThere is already inside the frame a feature to play only latest received pictures based on the date, for example the last 3 days, last 7 days, last 30 days.
This feature does the same thing as you describe here and should answer your need.
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I need to remotely enable/disable the viewing of pics from an attached USB drive.
While I can remotely select the albums to cycle through, I cannot find a way to remotely select whether or not the pictures on an attached USB drive are included in the slide show. Since a USB drive can contain thousands of pictures, this ability would be very handy to have. It also seems pretty trivial to implement.
4 votes -
Please add a 2 minute display interval..
1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.
4 votes -
Order Details
I ordered a Pix Star for Christmas. I would like shipping information for my order. Please contact me to discuss the status of my order
4 votesHello,
Could you contact us at info@pix-star.com with the shipping address provided at that time we will check where your order is right now.
Thank you.
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Fix the auto update feature of Pixstar so that it will connect with Onedrive
Fix the auto update feature of Pixstar so that it will connect with Onedrive
4 votesHello,
It’s working right now.
The Pix-Star Team. -
Ability to change orientation
I rotated some photos before sending them, but they got rotated back when they were received by Pixstar.
4 votesHello,
Actually it is not necessarily a problem on the frame, it usually is a problem with the software you used to rotate the picture?
some software rate on the screen but when you save it doe sNOT save the new orientation, so it is lost. so when your system receive it the rotation info is lost so it can’t find it.
also could you send that picture to us by email to " info@pix-star.com " so that i check the rotation information inside?
Thank you.
Arnaud.
Head of Customer Support. -
YouTube instructions
Please do YouTube instruction video for setting up, and optimising use on ongoing basis. Fantastic product.
4 votes -
SD CARD Access
Is it possible to access the sd card over the network? I only see the "INBOX" folder.
4 votesHello,
Due to technical limitations it is not possible to access SD card or USB stick over the network only the local memory is accessible.
The Pix-Star Team.
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Be able to correct your email address in my pixstar account
I can’t seem to correct a mistake in my pix star email account.
4 votesIt is now possible to change your frame email address directly inside your pix-star.com account going to the " my profile" page.
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Clock/Time Option
Would like the option to switch to 24 hour clock
4 votesHello,
To switch the time to 24h mode go to the frame change settings menu then here go to “language” and choose the 2nd english language (english UK) then automatically time will be 24h.
The Pix-Star Team.
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