General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
215 results found
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Periodic Re-Scan of Network Folders
I am an amateur Photographer - I store my pictures on my Photography PC and have sync software that distributes those pictures to my other PCs (for screensaver and viewing on the road) and to my NAS for long-term Storage. I would love it if the frame had an option to periodically rescan the selected folder(s) - perhaps as it is entering the stand-by mode? - to assure that the slideshow always contains the most recent entries to the folders.
2 votes -
I want the display on all the time. I don't like the motion sensor.
This frame I for my parents and they don't move a lot during the day but enjoy watching the frame. Is there a way to turn off the motion sensor?sleep mode and keep it on all the time?
1 voteHello,
yes, go to change setting menu inside the frame then to auto on % off inside put all to OFF.
The Pix-Star Team.
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Instruction worthless
can't set up email address
1 voteHello,
you need to go to www.pix-star.com to register the frame.
if you have any issue doing this please contact our customer support by email at:
Regards,
The Pix-Star Team.
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explain how to remotely determine frame model number
explain how to remotely determine frame model number
1 voteHello,
Sorry but this is not possible technically right now.
The P|ix-Star Team.
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Questions on Pix-Star Google Photo Integration
I keep all my photos organized on Google Photos....I am looking for a frame that will randomly cycle my photos from Google Photos so I do not have to update the frame manually each time I have new photos. Is it possible for your frame to randomly cycle the Google Photos I have... ? How does the integration work between Google Photos and your frame ?
What integration do you have concerning the above.
2 votesHello,
our pix-star frames can import pictures from google photos, contact our customer support for more details as here it is for giving suggestion on product improvements.
The Pix-Star Team. -
Please use the email title used when emailing a picture from smartphone app as a caption for each picture
Please use the email title used when emailing a picture from smartphone app as a caption for each picture
7 votesHello,
You can already display the subject of the email as a caption at bottom of the image in the slide show inside the frame.
Go to change settings menu then to Slide show menu.
here go to
display details.
inside choose " display subject".
then in the slide show the subject will show on the picture.
REAMRK: this does not work in collage mode you need to switch to the mode where it shows 1 picture at a time on the screen.
The Pix-Star Team.
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Allow multiple folders to play, but not all
I would like the ability to select multiple (but not all) folders to be played. It looks like it's either one or all. How about some in-between? I have to work around this by creating a new folder and copying the ones I want to play to it, then select this new folder to be played.
7 votesHello,
While it is true you cannot do this selection from the web site, you can do it inside the frame going to “my web albums pictures” menu inside the frame then enter inside the supplier name and then inside you can select the albums to play.
Arnaud
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1 vote
Hello,
Yes of course, go to the frame FILE MANAGER then you can copy from memory stick to the frame’s memory.
contact our support team at " info@pix-star.com " if needed.
The Pix-Star Team.
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Be able to add photos to existing albums.
It seems you can't add upload pictures to an existing Web Album that has been created. You can Copy to an album, but that just requires an extra step of creating a new album, and then copying to the album you want.
1 voteHello,
yes it is possible from the inbox to copy pictures to an existing pix-star web album.
just select the pictures, then in the drop down menu choose the destination web album and they are copied.
The Pix-Star Team.
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Subject line from Pix-Star app doesn't appear as overlay
I have noticed that when sending a photo from the Pix-Star iPhone app, if I complete the optional subject line, it does not appear on the frame when overlay is activated. The overlay feature works fine when sending from a conventional email application, however. Would it be possible to have this corrected? Thank you.
1 voteNo when using the app it does go to the overlay but you can show the subject by activating the “show details of email” in the frame.
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having a historic of which photos i send by the mobile application
It would be interessant havind the historic of what we have send with our phone!
1 vote -
Data plan?
I am looking at buying this for my son's 87 year old great-grandmother. But she does not have wifi or even internet access. Could it be possible to connect this through my data plan, like I do for a tablet? Maybe that is already a feature?
1 voteHello,
Yes you can put your tablet or smartphone in hotspot mode and connect the frame to this device using the Wifi connection.
The Pix-Star Team.
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How about auto adjustment for Daylight Savings time!
Please change le clock to use NTP servers, GMT plus a timezone adjustment. I have to change the clock every time we move in and out of DST!
10 votesthere is already a network time auto sync every day.
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Clock/Time Option
Would like the option to switch to 24 hour clock
4 votesHello,
To switch the time to 24h mode go to the frame change settings menu then here go to “language” and choose the 2nd english language (english UK) then automatically time will be 24h.
The Pix-Star Team.
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Is it possible to copy the photos from the frame to a USB?
I cannot see a way to copy photos from the frame's memory to a USB. Is this possible?
1 voteHello,
yes, of course.
- go to the FILE MANAGER inside the frame.
- select the pictures to copy.
- press MENU and in the menu that shows up go down to
copy selected to…
- in the next window check the USB as destination the one that you’ve inserted and confirm.
Arnaud
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Selecting all photos at one time
It would be nice to be able to select all of your photos at one time to share them with another account or move them
14 votesThis is already implemented.
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Display the reminders for each day with the daily information pages (calendar and weather).
I would like to use this feature to remind my mom of appointments but I'm afraid she won't be looking at the frame when the reminder is displayed. If the reminders were displayed with the daily information, she would be more likely to see this information. Thank you!
8 votes -
Sleep Timer
Add a sleep timer option for sensor during sleep hours. I would love to have a setting to it turn off between 10pm-8am automatically.
4 votesHello,
thank you for this suggestion but it does already exist in the " auto on & off " menu of the change settings menu of the frame.
please check.
The Pix-Star Team.
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1 vote
Hello,
Understand. It has been like this for 8 years now, since the first pix-star was launched on the market in 2008 and nobody ever complained about these 20 seconds.
It seems to be acceptable and a good solution / method for all our users so far.
Is there any particular reason in your use case that these 20 seconds are now a problem?
Thank you.
The Pix-Star Team.
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How to avoid duplication on my uploaded photo?
If I upload photos sometimes there is a duplication. Can I avoid this?
7 votesHello,
you need to manually delete them online in the web album in your pix-star.com account.
The Pix-Star Team.
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