General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
214 results found
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2 votes
You are welcome.
The Pix-Star Team. -
Please could you update your Android app to work on Chromebooks running Play store? tThanks
Please update Android App to work on Chromebooks running the Play Store
1 vote -
Provide an option to download pictures to your PC
We have people from all over submitting pictures to our frame to keep Mom up to date on our lives. I wish we could download them to my PC both for backup, but also to be able to make prints and videos incorporating those photos.
1 voteHello,
Such option already exist, select pictures or albums in the pix-star.com web site inside your account and click the button " download selection to the computer".
The Pix-Star Team.
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Improved Randomization Logic
The current Randomizing option will cycle through photos however it tends to repeat multiple photos throughout the slideshow. I especially noted that if the photo frame goes to sleep for some time, it seems to start back at the beginning of the previous randomization cycle.
An improved randomization logic would be one where photos will not repeat, until every picture has been viewed. This could be accomplished with a logic that would have to maintain a table of all the photos listed and it would randomly hit each photo, but without repeating. Once the last photo is triggered, then the…
2 votesHello,
our implementation already works exactly as you describe:
step 1 a list of all the picture to be played in the slide show is built.
step 2 their position (index) is shuffled in the list by changing randomly their position.
so this method is a 100% guaranty that each picture plays only 1 for sure.
of course if you do have duplicate inside the frame then in the random they are also duplicate.
but the random method by itself for sure does not create duplicate it is impossible with this method.
The Pix-Star Team.
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Move images from inbox to web album
I would like it to be possible to move images from the inbox to a web album. Today I must copy images from inbox to a web album and after the copying is complete I delete the images from the inbox..
9 votesHello,
There is already such feature in the web site.
Select the picture to copy then just above the pictures at the right click on the drop down menu saying " copy picture to web album" and select the destination album.
remark: you must create the web albums first int eh page " view my web albums".
The Pix-Star Team.
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Reminders online
I need to be able to create the reminders online. The remote control is too cumbersome without an actual keyboard and only up and down arrows. Additionally I need to be able to do it remotely.
Also, I need these reminders to stay up the whole day or at least for an extended amount of time. They can appear at the bottom of the pictures.
Birthday reminders should have a setting to repeat annually and stay up all day (like the weather).13 votes -
sync pix-star folders with my smugmug.com account
Thanks for the wonderful digital picture frame! After using it for a couple days, I thought it would be even better if you could update it such that
folders in my pix-star sync automatically with folders in my smugmug.com account. It will be a win-win-win for you and smugmug and users, for example, I will only need to upload once, either to smugmug or to pix-star, you will not worry about the memory limitation in pix-star (new folders can be downloaded to over write old ones), smugmug will expand the viewers with pix-star.1 vote -
ONedrive
Connect to a OneDrive shared folder. E.g. I share a folder from my OneDrive to my grandfathers account. I’d like to be able to show these pictures in the shared folder...
1 voteShared folders should work now for OneDrive.
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Fix the auto update feature of Pixstar so that it will connect with Onedrive
Fix the auto update feature of Pixstar so that it will connect with Onedrive
4 votesHello,
It’s working right now.
The Pix-Star Team. -
Allow reminders to be created online.
Currently there is no functionality for reminders or alarms online. Creating them on the frame is cumbersome due to the interface.
10 votes -
1 vote
Hello,
In collage mode if you don’t want pictures to be cropped it’s possible just go to change settings menu then to slide show sub menu and here in the " display mode" choose the " collage x5 without crop " then your pictures will display as they are, no crop.
The Pix-Star Team. -
Auto sync network time with a manual time zone
I went from Central Daylight Time (CDT) to Central Standard Time (CST) last Sunday night (2017/11/05 at 2 AM).
The pixstar is set to auto sync with the network time.
The pixstar still says its 1 hour fast. I.E. Right now its:
$ date
Wed Nov 8 08:03:43 CST 2017But the pixstar says its: 09:03:43 !!!! I.E. it is set to the Eastern Standard Time (EST).
You should have a manual time zone.
17 votesIn the latest software version you can manually adjust the time zone inside the frame.
The Pix-Star Team. -
Ethernet vs. WIFI
A family member does not have WIFI and so would need to hook directly into their cable modem via ethernet. What is the best solution? And which frame do you recommend?
1 voteHello,
you can buy a USB to ETHERNET adapter and plug it to the frame, no problem, as explained in our knowledge base here:
The Pix-Star Team.
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Delivery Switzerland
Dear Team - I wanted to order you frames for Switzerland, but in your Drop Down List "Switzerland" is NOT mentioned ?? How to do, please HELP .
1 voteHello,
Sorry but we can’t deliver to this country due to several problems with the Customs recently.
The Pix-Star Team. -
What video formats are supported
I am considering buying an XD 10.4 frame. Please can you let me know what video formats are supported.
8 votesHello,
you can send short video clips only by email or using our pix-star snap iPhone or Android app, most format are supported for video. Maximum 2 minutes length.
the Pix-Star Team. -
1 vote
Hello,
inside your pix-star.com account go to the middle left there is a link to " suggest a weather location/city" use this we will review if it’s possible to add it.
The Pix-Star Team. -
need simpler quick start directions. Frame doesn't display emailed photos that have been received in Pixstar acct.???
PIXSTAR for Dummies
1 voteHello,
could you please contact our support team by email at " info@pix-star.com " we will help you.
The Pix-Star Team.
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Don't like the new update for the Android. There is no way to set the interval for slideshow.
Don't like the new update for the Android. There is no way to set the time interval for slideshow.
1 voteHello,
Actually there is still this feature, no problem.
Same as on the previous Android Pix-Star app, no change.
1- if your mobile phone has physical buttons there are 2 methods to adjust slide show interval:
a- by clicking on the MENU button when the slide show is playing and a menu shows up inside you can change the interval.
b- or by clicking more than 2 seconds with your finder on the picture when slide show is playing this same menu shows up too.
2- If your mobile phone has no physical buttons (for example the “Next”) then use the 2nd method above:
- by clicking more than 2 seconds with your finder on the picture when slide show is playing this same menu shows up too.
Hope this clarifies.
The Pix-Star Team.
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1 vote
Hello,
could you contact our customer support through our web site or by email at " info@pix-star.com " we will help you with this.
The Pix-Star Team.
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Periodic Re-Scan of Network Folders
I am an amateur Photographer - I store my pictures on my Photography PC and have sync software that distributes those pictures to my other PCs (for screensaver and viewing on the road) and to my NAS for long-term Storage. I would love it if the frame had an option to periodically rescan the selected folder(s) - perhaps as it is entering the stand-by mode? - to assure that the slideshow always contains the most recent entries to the folders.
2 votes
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