General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
213 results found
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Connecting the frame to a NAS within the local network via SMB
Dears,
it would be nice to connect the Frame via the smb-protokoll to a NAS / Windows-Share and Play all found Pictures stored in all/different Folders.
If the NAS/share is updated with new files, the Frame will Play them in the future (cycling or random) without updating the Frame itselve.
Sascha12 votesHello,
for this we suggest to use UPnP/DLNA instead of Samba as it is easier to use and more suitable for this use case.
The Pix-Star Customer Support Team.
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add backup function to web interface.
I have my pixstar setup perfectly. All folders make sense and all photos came from lots of different places. Now i want an exact archive to save my work for all time. Please add a function to the website that will create a zip file and compress all content with all folders and let me download that zip file to my computer for posterity.
Please and thanks.
Your products and service make it smooth and painless to create wonderful works.of art that literally change the quality of peoples lives. Please help us easily preserve that for future reference.
6 votes -
move the feedback bar so I can click on the album!
Your red bar is in the way of clicking on the link. Please move it.
1 vote -
Share account photos across multiple accounts
Is there any way to use the configuration from my first frame to be used for multiple frames when linked together? It looks like just emailed photos and new shared albums are linked but I can't link an existing album.
7 votes -
Color on Linked Message
I am linking photos from Picasa. If the 'Already Linked' message and the 'Not Linked Message' could be in different colors, it would be much easier to differentiate between them.
1 voteHello,
now when the album is already linked the message is in RED color and if not yet linked it is blue, so it is visually more visible.
The Pix-Star Customer Support Team.
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I need to rotate some photos that were sent to my frame? any help?
help me rotate photos that were received on my frame
8 votesWhen the picture is playing on the frame slide show, press MENU button inside the menu that comes up from the left there is a rotate button in the middle.
The Pix-Star Customer Support Team.
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internal storage and limitation of pictures in slideshow.
is it possible to decrease storage on frame? This because to limit how many pictures to be on slideshow.
if storage are full on frame, will it posible to send more pictures to fram?
If so... will first pictures sent to frame be deleted?1 vote -
Show photo creation time based on EXIF ( YYYY/MM ) and show the folder name
We have start to use Your photo frame product with a very large satisfaction.
But all the peoples whos see the photos ask the same questions all the time :
- when this picture has taken ?
- where You take this picture ?
I suggest, if it’s possible, please extend the feature set in Your firmware with the following :
show photo creation time ( the year or year/month sufficient ) based on EXIF information
show the folder name of the actual pictures ( we are separating the photos in different folders, like „Barcelona trip” or „Birthday party…”
Thanks
Andras
97 votes -
Is there a way to play the more recent pictures more frequently?
Play the more recent pictures more frequently, based on how many pictures are in storage.
8 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now a new mode where latest pictures are repeated more often in the slide show.
The Pix-Star Customer Support Team.
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Yes - please make a larger size and I will buy it
It would be great to have a larger size frame. I love the current one and would want to buy another one - but larger.
25 votesThank you for your patience, it was worth waiting for it, the wonderful new Pix-Star 15 inch is now available for sale at amazon.com and sears.com.
The Pix-Star Customer Support Team.
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Ability to select multiple albums to display
Dear Support,
I suggest to improve Your service with ability to select multiple albums to display. Because AFAIK I can select one or all albums located on web or local.
Would be very nice to select multiple albums.
Thanks in advance,
T66 votesHello,
Pix-Star 10 inch and 15 inch sold after nov. 1st, 2014 have now the possibility to play a selection of web albums.
The Pix-Star Customer Support Team.
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Order Details
I ordered a Pix Star for Christmas. I would like shipping information for my order. Please contact me to discuss the status of my order
4 votesHello,
Could you contact us at info@pix-star.com with the shipping address provided at that time we will check where your order is right now.
Thank you.
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5 votes
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my weather doesn't seem to refresh...it stays the same temperature from the last update which is several hours ago
Weather needs to refresh occasionally
23 votesHello,
Could you please contact us by email, we will check this for you.
Thank you.
Arnaud
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Having trouble with DNLA ...
But this frame is great! Make more. Everybody is sold out! I will buy more! And I am telling everybody I know about it too. Such a great way to share family pictures and to be sure they are seen more than once and lost in an email or hard drive!
2 votes -
I like the random mode, but I'd like to have new pictures displayed more frequently.
Random mode keeps the frame from being predictable, and I like that. But if you have a lot of pictures and you send a few new ones, it may be a long time before the new ones display. An option to show newer pictures more frequently would be fun.
129 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now a new mode where latest pictures are repeated more often in the slide show.
The Pix-Star Customer Support Team.
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picassa email default size can be set to 600x800
Your FAQ says there's nothing that can be done
1 vote -
Ability to select local folder slideshow from website
I see how I am able to select a slideshow to display all pictures (including local, web albums, etc) or only a certain web album. However, I cannot see a means of selecting to display only pictures from the inbox or another local folder from the website. As someone who is managing a frame for his parents who live in another country, this would be useful, for example, for displaying birthday or other greetings and ensuring they are noticed by the recipients.
If I haven't just overlooked this, I think it would be a very useful addition without a great…
3 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now offer the possibility to play only the inbox pictures from the web site.
The Pix-Star Customer Support Team.
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Replaced Ceiva frame with PixStar
I finally "killed" my Ceiva frame and account and replaced the whole thing with a PixStar frame and it's e-mail account to friends and family. The thought of paying a "subscription" to store on the Ceiva servers was a very bad business model. Plus their frame size and resolution was terrible and bad WiFi dongle kept dropping my network. I'm buying more PixStar frames for family.
1 vote -
Improve bezel quality
This frame is premium price due to its high level of functionality. However, the quality of the bezel is not great and doesn't give a quality feel. I would much happier with the product (even if it cost an additional £50) if the device had a better quality frame (high gloss black for example) and had a bit more substance to its weight.
5 votes
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