General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
329 results found
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I need to remotely enable/disable the viewing of pics from an attached USB drive.
While I can remotely select the albums to cycle through, I cannot find a way to remotely select whether or not the pictures on an attached USB drive are included in the slide show. Since a USB drive can contain thousands of pictures, this ability would be very handy to have. It also seems pretty trivial to implement.
4 votes -
Don't like the new update for the Android. There is no way to set the interval for slideshow.
Don't like the new update for the Android. There is no way to set the time interval for slideshow.
1 voteHello,
Actually there is still this feature, no problem.
Same as on the previous Android Pix-Star app, no change.
1- if your mobile phone has physical buttons there are 2 methods to adjust slide show interval:
a- by clicking on the MENU button when the slide show is playing and a menu shows up inside you can change the interval.
b- or by clicking more than 2 seconds with your finder on the picture when slide show is playing this same menu shows up too.
2- If your mobile phone has no physical buttons (for example the “Next”) then use the 2nd method above:
- by clicking more than 2 seconds with your finder on the picture when slide show is playing this same menu shows up too.
Hope this clarifies.
The Pix-Star Team.
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1 vote
Hello,
could you contact our customer support through our web site or by email at " info@pix-star.com " we will help you with this.
The Pix-Star Team.
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add backup function to web interface.
I have my pixstar setup perfectly. All folders make sense and all photos came from lots of different places. Now i want an exact archive to save my work for all time. Please add a function to the website that will create a zip file and compress all content with all folders and let me download that zip file to my computer for posterity.
Please and thanks.
Your products and service make it smooth and painless to create wonderful works.of art that literally change the quality of peoples lives. Please help us easily preserve that for future reference.
6 votes -
Instruction worthless
can't set up email address
1 voteHello,
you need to go to www.pix-star.com to register the frame.
if you have any issue doing this please contact our customer support by email at:
Regards,
The Pix-Star Team.
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Add image name and properties to display
Add an option to display image name, folder (=web album) name, tags from image properties to the display
44 votes -
How about auto adjustment for Daylight Savings time!
Please change le clock to use NTP servers, GMT plus a timezone adjustment. I have to change the clock every time we move in and out of DST!
10 votesthere is already a network time auto sync every day.
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explain how to remotely determine frame model number
explain how to remotely determine frame model number
1 voteHello,
Sorry but this is not possible technically right now.
The P|ix-Star Team.
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Order Details
I ordered a Pix Star for Christmas. I would like shipping information for my order. Please contact me to discuss the status of my order
4 votesHello,
Could you contact us at info@pix-star.com with the shipping address provided at that time we will check where your order is right now.
Thank you.
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5 votes
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Remove pictures from Web Albums
Not all pictures from a web album I'd like to share on my Pix Star. For example if I share my Timeline photos from Facebook, I'd like to hide certain ones. Can that be a feature in the future?
24 votes -
1 vote
Hello,
Yes of course, go to the frame FILE MANAGER then you can copy from memory stick to the frame’s memory.
contact our support team at " info@pix-star.com " if needed.
The Pix-Star Team.
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Subject line from Pix-Star app doesn't appear as overlay
I have noticed that when sending a photo from the Pix-Star iPhone app, if I complete the optional subject line, it does not appear on the frame when overlay is activated. The overlay feature works fine when sending from a conventional email application, however. Would it be possible to have this corrected? Thank you.
1 voteNo when using the app it does go to the overlay but you can show the subject by activating the “show details of email” in the frame.
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Drag and drop capability for adding photos to Web Albums.
Sometimes it is much easier to drag photos to a photo upload box rather than browse to the files and select them. For example, we use iPhoto which has a complicated file structure which makes it hard to find individual photos. To get photos into a Pix Star web album, you need to export the photos first and then select them (creating unnecessary duplicates). It would be great if you could simply select the photos from within iPhoto (or other photo application) and then drag them to a Photo Upload box within the Pix-Star site. Most browsers, except for some…
4 voteshello,
The drag and drop is now fully implemented in the inbox and the web albums.
your feedback is appreciated.
Arnaud.
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Manage multiple Pix-Star frames from one account & unique group email address
I have several Pix-Star frames and i want to send pictures to a common email address so that they all receive the picture and manage them from a single account.
15 votes -
having a historic of which photos i send by the mobile application
It would be interessant havind the historic of what we have send with our phone!
1 vote -
Is it possible to copy the photos from the frame to a USB?
I cannot see a way to copy photos from the frame's memory to a USB. Is this possible?
1 voteHello,
yes, of course.
- go to the FILE MANAGER inside the frame.
- select the pictures to copy.
- press MENU and in the menu that shows up go down to
copy selected to…
- in the next window check the USB as destination the one that you’ve inserted and confirm.
Arnaud
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Manual
Put the manual up on the web site for people thinking about buying one (and others who have to manage someone else's unit).
1 voteHello,
our user manual is already on our web site, on the home page www.pix-star.com then at the bottom, u can see " user manual", when you click on it it starts the download.
Regards,
Arnaud
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1 vote
Hello,
Understand. It has been like this for 8 years now, since the first pix-star was launched on the market in 2008 and nobody ever complained about these 20 seconds.
It seems to be acceptable and a good solution / method for all our users so far.
Is there any particular reason in your use case that these 20 seconds are now a problem?
Thank you.
The Pix-Star Team.
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Please add a 2 minute display interval..
1 minute is too short and 5 minutes is too long. Please add something in between or a custom interval.
4 votes
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