General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
329 results found
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I like the random mode, but I'd like to have new pictures displayed more frequently.
Random mode keeps the frame from being predictable, and I like that. But if you have a lot of pictures and you send a few new ones, it may be a long time before the new ones display. An option to show newer pictures more frequently would be fun.
130 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now a new mode where latest pictures are repeated more often in the slide show.
The Pix-Star Customer Support Team.
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just like having a weather forecast, add the ability to display the current day on a monthly calendar... showing the total mo/day of week
just like having a weather forecast, add the ability to display the current day on a monthly calendar.. showing the total month with the current date circled or highlighted.... would be very helpful for our aging parents
2 votes -
Transitions between pictures
Is there anyway to select what transitions the frame uses to get to the next photo? I would choose to change photos more frequently but the wizy "Fly in" , "Spinning" and "Bouncing" transitions are distracting in a room.
E.g. I would go for a simple fade in, fade out which would make the frame more subtle and allow me to choose more frequent picture changes.
1 voteYES, you can.
When the slide show is playing just press MENU button. On the left side a menu bar will show up.
In this menu bar go to the 2nd button from the BOTTOM named “options”, inside go to “transition” and here select or un-select the transition you want or don’t want.
Inside there is a simple fading effect transition that you can choose.
Any problem do not hesitate to send us an email at " info@pix-star.com ".
The Pix-Star Customer Support Team.
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Show photo creation time based on EXIF ( YYYY/MM ) and show the folder name
We have start to use Your photo frame product with a very large satisfaction.
But all the peoples whos see the photos ask the same questions all the time :
- when this picture has taken ?
- where You take this picture ?
I suggest, if it’s possible, please extend the feature set in Your firmware with the following :
show photo creation time ( the year or year/month sufficient ) based on EXIF information
show the folder name of the actual pictures ( we are separating the photos in different folders, like „Barcelona trip” or „Birthday party…”
Thanks
Andras
98 votes -
Dynamically sync photos from Dropbox folder
Hi,
I am lokoing at buying a few picture frames for my family.
I need the frame to be able to connect to a folder in my Dropbox folder structure and dynamically show the contents of that folder.
When I take a picture with my cell on Christmas Eve, that picture will travel up to a folder in my Dropbox account automatically. I then want the same picture to be automatically downloaded onto the Picture frame and shown for my grand parents :-)Does your product support such functionality?
1 voteHello,
Yes the pix-star does connect to Dropbox folder and auto update 2 to 3 times a day when new content is added.
The Pix-Star Customer Team. -
Multi Frame Account - Select Pictures per Frame Control
With Multi Frame Account, I want to control which frames get certain pictures. My husband's parents are divorced and they HATE each other. I will be controlling the Multi Frame Account and I want to control which Frame gets which pictures cause they don't need to be seeing how the other half of the family is with my child. Also, I want to put more pictures of my family on their frames and more pictures of the husband's side on their frames.
17 votes -
Ability to select multiple albums to display
Dear Support,
I suggest to improve Your service with ability to select multiple albums to display. Because AFAIK I can select one or all albums located on web or local.
Would be very nice to select multiple albums.
Thanks in advance,
T67 votesHello,
Pix-Star 10 inch and 15 inch sold after nov. 1st, 2014 have now the possibility to play a selection of web albums.
The Pix-Star Customer Support Team.
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Show new photos in auto accept mode
I very much like the auto-accept mode. However I would like to see the picture that just arrived.
Please: when a new picture arrived via email, wait until the next picture would be displayed, ring the bell, AND show the newly arrived picture.
If more pictures arrived, they should be shown (with the bell sound) with the normal delay (or when switched to the next manually).
3 votesHello,
this mode ALREADY exist inside the frame.
Right now you are using the “auto accept mode” try to use the 2nd one named " auto accept with notification" this mode will automatically open the photo mail and show it on the screen during 10 seconds before moving to the next one.
Arnaud
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Allow user to change the frame's network password
It would be convenient to be able to change the password found in the ABOUT section on the frame to an easier password to remember when connecting to the frame via the Network section of Windows Explorer.
3 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 have now the possibility to change the SAMBA password from the frame ABOUT menu.
The Pix-Star Customer Support Team.
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my weather doesn't seem to refresh...it stays the same temperature from the last update which is several hours ago
Weather needs to refresh occasionally
23 votesHello,
Could you please contact us by email, we will check this for you.
Thank you.
Arnaud
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play video, preferably from folder of mixed photos and video
I store folders of mixed photo and short video clips (like from a vacation). It would be nice if when I select that folder to play a slideshow, the frame play BOTH the photos and video clips that are in the same folder. I don't think video is currently supported, but wouldn't that be cool to see a mixed photo and video slideshow?
289 votes -
Problem resolved
While putting the remote behind the device it turned the on/off switch to the off position. The issue was resolved. Thank you.
1 vote -
1 vote
Hello,
In collage mode if you don’t want pictures to be cropped it’s possible just go to change settings menu then to slide show sub menu and here in the " display mode" choose the " collage x5 without crop " then your pictures will display as they are, no crop.
The Pix-Star Team. -
Ethernet vs. WIFI
A family member does not have WIFI and so would need to hook directly into their cable modem via ethernet. What is the best solution? And which frame do you recommend?
1 voteHello,
you can buy a USB to ETHERNET adapter and plug it to the frame, no problem, as explained in our knowledge base here:
The Pix-Star Team.
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Delivery Switzerland
Dear Team - I wanted to order you frames for Switzerland, but in your Drop Down List "Switzerland" is NOT mentioned ?? How to do, please HELP .
1 voteHello,
Sorry but we can’t deliver to this country due to several problems with the Customs recently.
The Pix-Star Team. -
Yes - please make a larger size and I will buy it
It would be great to have a larger size frame. I love the current one and would want to buy another one - but larger.
25 votesThank you for your patience, it was worth waiting for it, the wonderful new Pix-Star 15 inch is now available for sale at amazon.com and sears.com.
The Pix-Star Customer Support Team.
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1 vote
Hello,
inside your pix-star.com account go to the middle left there is a link to " suggest a weather location/city" use this we will review if it’s possible to add it.
The Pix-Star Team. -
Synchronise picture frame clock with web time server
Hi, I've noticed that the clock in the picture frame slowly drifts over time, this results in the time that my frame switches on and off gradually shifting. As the frame already has access to the internet, could you please consider adding a feature where the frame re-synchronises the clock (perhaps via an NTP server) possibly once a day? This would prevent any drift and keep the clock super accurate. You could even get the clock to auto adjust for daylight savings time.
125 votesHello,
New frames 10.4 & 15 inch sold after Nov. 1st, 2014 support now date and time auto sync with network.
The Pix-Star Customer Support Team.
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I need to rotate some photos that were sent to my frame? any help?
help me rotate photos that were received on my frame
8 votesWhen the picture is playing on the frame slide show, press MENU button inside the menu that comes up from the left there is a rotate button in the middle.
The Pix-Star Customer Support Team.
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Nicknames
I'm trying to manage my picture frames. In the select frames list, the frames are named based on the e-mail created. Right now I only have 2 frames and I'm having a hard time remembering who's frame is who's. I plan on adding at least 3 more frames. I will need to make 3 more e-mails that I will need to remember who's created e-mail applies to who. If our frames can have nicknames it'll be easier to manage. So "Alesia_Family" Frame could be nicknamed "Grandma's Frame" and "jalesia" Frame could be Dad's Frame. With the option to have 25…
3 voteshello,
Now you can add nicknames to your frames in the multi-frame account.
The Pix-Star Customer Support Team.
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