General Ideas
To continuously improve our services and products, we are providing you with an opportunity to submit suggestions and feedback to us. By providing Ideas and feedback to us on this public user forum, you AGREE that the Company, Spheris Digital Ltd, and the Pix-Star Team, will be COMPLETELY free to implement, use, or modify, in any way, your idea or suggestion (or any part of it), WITHOUT any payment or other obligation to you.
333 results found
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Allow global clock/date settings
Currently the clock displays with am/pm and the date as MMDDYYYY. Add the possibility to display 24h clock and other date formats, for example YYMMDD.
1 vote -
Confirm reminders before removed (stop shown)
Currently the reminders display for 1 min, then they disappear, which makes them quite useless. Please add functionality for the frame user to confirm messages. Alternativlely with the remote, but even better by just tapping the frame. As a variant, let the reminder pop-up based on a set interval, for example every 5th minute (during a set range, or until confirmed).
3 votes -
3 votes
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Allow multiple frames to be assigned to a single account
I'd like to be able to assign multiple frames to one account. Best I can tell I have to create separate accounts for each frame, a special "group" account, then add all the accounts to the group account. Then, after doing this I have to somehow copy any existing pictures on each individual account to each frame.
I just want multiple frames, assigned to one account, then any existing pictures, or new ones, in the cloud sent to that account show up on all the frames.
1 vote -
I'm really struggling. I have two frames, one brand new. I can't get either of them online. I also can't find a way to contact anyone!
Better support. FAQs/"Knowledge Base" isn't cutting it. I have NO problems connecting to my internet with ANY other device.
1 vote -
Random mode shouldn't repeat any photo until all photos shown at least one
I keep seeing the same photos over and over. And some photos i hardly see at all. No photo should be repeated until all photos shown once.
1 vote -
make it work like you advertised
I have an idea, make this product work like you advertised.
IT DOES NOT UPLOAD PHOTOS from the android pix snap app. Nor does it upload from my computer, not even from google photos.
I wish you had support to address these issues.
1 vote -
Impossible de désactiver le mode veille
Bonjour,
Le mode veille de mon Pixstar 16011 Cadre Photo numérique 10,4" ne fonctionne plus et il n'est pas possible de le désactiver ni via le cadre ni en passant par l'interface web. Impossible non plus de réinitialiser le cadre.
Comment faire?
Cordialement,
Pierre.1 vote -
l'ordre des photos
Il est décevant de ne pas pouvoir modifier l'ordre des photos une fois le téléchargement effectué
1 vote -
When using the web album function on Auto Update with a Google Drive folder, the Pix-Star web album will not Auto Update.
Auto Update function does not work correctly when a web album is pulling from a Google Drive folder. All necessary permissions for the drive are in place. When a manual update is triggered the functionality works correctly.
1 vote -
the pics sent by email are not coming through
Im trying to email pictures to my pixstar email and its not coming through. iv checked all the possible issues on my end and its still not working im very dissatisfied. iv also sent 2 emails and not received any response
please have a customer service number to call.1 vote -
Make an album from a selection of photos from "All photos on the frame"
I would like to be able to play a different albums at Christmas than the rest of the year. I would like to be able to choose all of the photos that are currently on the frame (none are in albums) and add them to one album. Then I would like to add additional photos to the frame and to a separate album called Christmas. Right now there is no option to choose all photos from "All photos on the frame" on a Mac, and then add the to an album. I took one and a half hours to choose…
3 votes -
1 vote
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improve selecting
How does one select several albums or photos quickly rather than 1 by 1 by ticking boxes
1 vote -
Image time-gating
Please add a "Properties" UI for individual images in albums to specify specific playback criteria. This would be useful for creating visual "Soft-reminders" for elderly family members. For example, specifying that a photo can be included in a slideshow rotation starting at 12:30pm and ending at 2:00pm each day would allow me to make reminders to eat lunch. Behavior for time outside the allotted window would simply skip over that image in the slideshow. Specifying only Saturdays from 1pm to Sundays at 9am would allow me to make a soft visual reminder about Sunday shuttle service, and so on. Additionally,…
1 vote -
It would be great if you could email Pix-Star Questions about product before purchase
Contact support expects me to enter a Pix-Star address but I can't find one.
1 vote -
Remove items in French
I find it difficult to navigate the FAQs and other info on the Help pages dues to the number of articles in French. Worse, when contacting Support, all of the articles suggested as an alternative to contacting you were in French.
Please allow us to select a single language and display website information in only that language.1 vote -
Possibility to resell PixStar digital frames
Dear PixStar team, is it possible to sell your products both online and on a high street shop ? We are Yonos - www.yonos.pt - and are located in Portugal.
All the best
Luis Alves1 vote -
3 votes
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It would be nice for there to be examples or a description next to the check box for each transition so we can see what the effect is
Slideshow transitions need to have a brief description next to the check boxes. Its difficult to determine what some of the selections are using the trial and error method
3 votes
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